Calls by Date!
Please note that, although we've been on the air since 1989, this log doesn't go back nearly that far!Total number of calls to Sound Bytes in this log: 4,972
| Date | Caller | Time | City | Question |
| 2008-05-11 - 8 callers | ||||
| Bob | 11:39:51 | cell | a couple of weeks ago - Word had no lines w/ labels - uninstalled, reinstalled, and they're back like they're supposed to be | portable DVD burner - bought HD camcorder | |
| Barry | 11:50:07 | Pittsford, NY | ZoneAlarm - happy - but we're talking about AVG | |
| Patty | 12:17:48 | Rochester, NY | AVG - upgrade to 8.0 | |
| Mark | 12:22:15 | Fairport, NY | Mac Mini - turns on by itself at 8 PM | |
| Larry | 12:40:09 | Rochester, NY | HP Vista laptop - performs like a dog | |
| Kathy | 12:49:11 | Brockport, NY | HP computer - Vista | |
| Tom | 12:56:01 | Greece, NY | XP - all updated - RR - FF - home page (Google) showed up in Spanish | |
| Joe | 12:59:11 | Fairport, NY | Mac or PC | |
| 2008-05-04 - 10 callers | ||||
| Ed | 11:39:44 | Rochester, NY | archive.org - listen to music, listen to the books | W2K Pro IE6 | |
| Paul | 11:55:34 | Henrietta, NY | HP All-in-One DJ on Ubuntu - prints fine - scanner? | |
| Joe | 12:16:30 | cell | realplayer - when runs, says it's not online | |
| Bob | 12:18:00 | Greece, NY | W2K - thunderbird never opens - other things all work | |
| Tom | 12:30:32 | Wolcott, NY | verizon email - on their Web site | wife's laptop XPMedia SP2 - Symantec/Norton - runs real slow - AVG is not the free version | |
| Dan | 12:34:42 | Hilton, NY | laptop - old - work - spreadsheets - when print, never know what will get - 1/2 pg, 1/3 pg, whole doc | |
| Ann | 12:40:16 | Irondequoit, NY | Dec: Magellan - tried d/l manager software - sent new CD - same problem | |
| Marcy | 12:49:59 | Rochester, NY | realplayer - doesn't want - more spam - coming from legit companies | |
| Norm | 12:57:02 | Henrietta, NY | Firefox - when try to get to hotmail - type pwd, get another screen - ID is incorrect - retype it, and you're in - not saving ID or password | |
| Mitch | 12:59:26 | Livonia, NY | OOo - Calc - print default to not be all | |
| 2008-04-27 - 16 callers | ||||
| Carol Anne | 11:17:17 | Fairport, NY | looking for wireless PC - email, Internet | |
| Bill | 11:23:46 | Henrietta, NY | XP - broadband - ZoneAlarm - Firefox - some days works great, some days has trouble connecting | |
| Ginny | 11:32:35 | Pittsford, NY | free, reputable registry cleaner | |
| Keith | 11:35:23 | Victor, NY | radio in car - buttons stick - wants to spray something and then suck it out so there's no moisture | re: Carol Anne - why doesn't someone take a full-sized keyboard to be a PC | |
| Bob | 11:46:04 | Pittsford, NY | 2 laptops - XP and Vista - XP connected to printer - cannot see lines around his labels | |
| Steve | 11:48:52 | Rochester, NY | want new iMac - buy now or wait? | |
| Steve | 12:19:27 | Greece, NY | after big storm yesterday, motion detector light was still on - doorbell light is off, and doorbell cover is ripped off - computer is dead | |
| Bob | 12:25:41 | Greece, NY | stinger - expired | |
| Alan | 12:28:22 | Albion, NY | installed Vista 2 days ago | |
| Bill | 12:34:00 | West Henrietta, NY | Frontier - email - export folder | |
| Randy | 12:34:48 | Fairport, NY | failure - fixed disk 1 | |
| Toni | 12:39:31 | East Rochester, NY | updated winamp last night - shortcuts on desktop - changed to stove | |
| Mark | 12:48:09 | Greece, NY | battery backup - | |
| Lance | 12:49:54 | Penfield, NY | comment in favor of HP service - after lighning storm, couldn't run the printer - 800 number - unplugging tranformer did the trick | |
| Margaret | 12:57:53 | Pittsford, NY | if have old hard drives, and smash them, can they still be recycled? | |
| Joan | 12:59:09 | Rochester, NY | firefox on spanish | |
| 2008-04-20 - 17 callers | ||||
| Victor | 11:14:24 | Irondequoit, NY | startup - soundman.exe | |
| Jim | 11:18:00 | cell | cannot download .net framework | |
| Kevin | 11:20:15 | cell | Dell XPS desktop - running off a router - RR cable - cannot get onto internet - DNS | |
| Bob | 11:31:50 | Greece, NY | XP sound getting fainter - getting fainter | |
| Cathy | 11:36:31 | Rochester, NY | bought new laptop and router - installed by self - new power strip - no power went to PC - goes to printer, screen, etc. - not computer | |
| Bob | 11:39:41 | Henrietta, NY | 98 and teaching self Linux - wife has XP - RR - can take 15-20 secs to open Firefox | |
| Luke | 12:13:54 | Honeoye Falls, NY | web cam - what to use to edit? | |
| Dave | 12:16:48 | Penfield, NY | 2 yr old XP w/ Media Center - daughter wants to set up new account - old Admin acct is gone | |
| Steve | 12:19:47 | Pittsford, NY | Logitech RF cordless mouse - installed driver - now can't run the mouse because it's already updated | |
| Paul | 12:22:44 | Henrietta, NY | laptop won't boot - has AVG, Anti-Spyware, etc. - Antivirus Pro is on it somehow - can only boot in safe mode | |
| Tom | 12:33:50 | Rochester, NY | new Radion video card - can't watch videos - get only green screen | |
| Pete | 12:38:14 | Rochester, NY | tech support suggested he reinstalled Windows | |
| Stephen | 12:39:36 | Rochester, NY | RR - have to power cycle modem several times per day | |
| Kurt | 12:47:51 | Brockport, NY | desktop W2K - network - laptop w/ XP - when use laptop to print or share, has to log on | |
| Ann | 12:54:58 | Fairport, NY | wants to sell PC in garage sale - how keep clean? | |
| Lance | 12:56:04 | Brighton, NY | XP File Explorer is gone | |
| Ken | 12:58:03 | Akron, NY | using free AVG, etc. d/l'd v8 - | |
| 2008-04-13 - 12 callers | ||||
| Jeff | 11:14:04 | Fairport, NY | Teen Second Life | |
| Betsy | 11:16:56 | Pittsford, NY | opiinion: McAfee Site Advisor | |
| Ben | 11:21:01 | Fairport, NY | G4 10.3.9 - Web cam? | |
| Bob | 11:33:54 | Rochester, NY | Trojan KillAV - | |
| Ray | 11:39:20 | Greece, NY | "end now" message | |
| Gerry | 11:50:13 | Rochester, NY | dialup - changed carriers - | |
| Cindy | 12:31:57 | Greece, NY | computer won't boot - updated firmware for LiteOn CD - rebooted, and get message "disk read error occurred" - if hold down Control-Alt-Delete, it opens up the files. | |
| Vito | 12:33:52 | Chili, NY | FFox 2.0.0.13 - system crashes - | |
| Scott | 12:36:03 | Rochester, NY | XP -> Pro via friend -> invalid | |
| Bridget | 12:39:30 | Fairport, NY | Blu-ray for XBox?? | |
| Steve | 12:49:06 | Fairport, NY | encryption key - fails to be retained - for wireless network | |
| Terry | 12:55:35 | Irondequoit, NY | settings all revert back to orig Window XP default settings | |
| 2008-04-06 - 13 callers | ||||
| Charlene | 11:14:00 | Rochester, NY | Vista Home Premium - one user passworded - other is not - when load game for passworded user | |
| John | 11:16:05 | Scottsville, NY | XP - desktop icons disappeared | |
| Barry | 11:20:05 | Pittsford, NY | laptop - 2 drives - on boot, 2nd drive will sometimes be assigned to a different letter | |
| David | 11:36:39 | San Francisco, CA | firewalls | future show: software and changes require new computers - in historical terms, there is "abandonment law" | |
| Ron | 11:39:47 | Rochester, NY | when delete your cookies, they go into the document folder | |
| Leah | 11:51:00 | Silver Lake, NY | Dell XP Desktop - Linksys wireless - could get on line in AM, but not in eve - "could not find server" - kids laptop could get online | |
| Ed | 12:16:05 | Fairport, NY | Tbird - pix as attachments - pix open in photoshop | |
| Ed | 12:20:05 | Henrietta, NY | IBM T41 - wireless network on Belkin 802.11b - encrypt 128bit - connection drops after a while | |
| Bruce | 12:36:18 | cell | HP was printing multiple copies for a while | |
| Mike | 12:39:28 | Spencerport, NY | HP photosmart all-in-one running thru 98SE - router and laptop XP | |
| Ed | 12:55:14 | Rochester, NY | W2KPro - most software works - re: David and abandonment | |
| Ray | 12:56:42 | Canandaigua | HP PhotoSmart - Vista laptop - if gone for two days, have to reinstall the HP drivers | |
| Tom | 12:59:06 | Canandaigua | HP LaserJet 5000 - went from PC to Mac - intermittently stops working - was serial, but has USB converter | |
| 2008-03-30 - 16 callers | ||||
| Kim | 11:16:56 | Greece, NY | 2 laptops - IBM and Dell - dialup only - at parents, tried to connect via cable modem - both recognized connection - can get to "the" Web site - but then goes back to dialup | |
| Jim | 11:20:02 | Irondequoit, NY | son going off to college in the fall - Mac or PC? | |
| Dee | 11:29:56 | Macedon, NY | keyboard problem - Acer Aspire - 1 yr old - kybd stopped working - un/replugged - diff USB port worked fine - a week later, stopped working again - old working again w/ mouse, old working w/ kybd - when troubleshoot USB, says working fine | |
| Jackie | 11:32:35 | Williamson, NY | pic from sister - Adobe file - cannot open it - comes up in little square in browser | |
| R.J. | 11:35:41 | Pittsford, NY | silver Mac - Tiger 10.4.11 - freeze issues | |
| Phil | 11:39:56 | Fillmore, NY | dual booting Vista/XP? | |
| Liz | 11:51:49 | Honeoye Falls, NY | 63 viruses - "XP antivirus" trojan"xp | |
| Susan | 12:14:35 | Rochester, NY | .mac - expires in 7 days - wants to become part of her .mac family - he says can't renew until it expires | |
| Mary | 12:18:08 | Penfield, NY | 2002 - Gateway w/ computer in screen - notice on AOL - Virusscan (McAfee) won't run anymore - 128M RAM - $40 from Gateway - install by self - XP - | |
| Gary | 12:21:52 | cell | mb fried - bought new mb - installed - need to wipe HDs to install drivers for new mb? already reinstalled XP Pro | |
| Mary Ann | 12:32:56 | Springwater, NY | has a video on her computer - can she save it to CD or whatever? | |
| Jim | 12:35:58 | Chili, NY | this AM, monitor was off, but was flashing (on/off button) -> getting no signal from CPU - which was turned off | |
| Mike | 12:45:34 | Chili, NY | backup two machines - best way? | |
| Randall | 12:47:45 | Greece, NY | DVD burner - running great - Nero or WMPlayer - no audio - does get audio everywhere else | |
| Al | 12:49:41 | Fairport, NY | W2003 Server - loads, "saving settings" - shuts down again | |
| Bill | 12:58:59 | Pittsford, NY | old PC w/ ME - XP or Vista? | |
| 2008-03-23 - 13 callers | ||||
| Victor | 11:27:55 | Irondequoit, NY | running AVG - finding stuff | |
| Ginny | 11:30:41 | Pittsford, NY | threatfire? | |
| Jackie | 11:35:17 | Toronto, CA | friend's husband passed - no passwords written down - XP | |
| Dav | 11:40:02 | Akron, NY | graphics cards - Medieval II - ran terribly | |
| Mike | 12:07:22 | Webster, NY | Ubuntu - burned to CD - went to install - has XP w/ 320G HD | |
| Marian | 12:29:11 | Rochester, NY | ||
| Blake | 12:35:33 | Batavia, NY | Kodak 3-in-1 5300 - laptop is Vista (re: college) | |
| Roger | 12:38:19 | Rochester, NY | snip-it | |
| Bruce | 12:40:52 | Macedon, NY | Toshiba laptop XP can't load LXSUPMON.DLL | |
| Jim | 12:49:27 | Rochester, NY | wife online - on boot today, prompting for passwords to log in - XP | |
| Ed | 12:55:36 | Clifton Springs, NY | IRQs - P4 XP Home - 0-14 2 and 7 empty | |
| Jim | 12:57:25 | Rochester, NY | Vista clock loses time | |
| Pat | 12:59:55 | Webster, NY | DSL firewall - good? | |
| 2008-03-16 - 12 callers | ||||
| Tim | 11:29:05 | Greece, NY | Office 2002 - when open app, asks to reinstall prorate.msi | |
| Mike | 11:33:14 | Palmyra, NY | iBook G4 - updated OS and Safari software, now get error: "unable to load plugin" | |
| Chris | 12:16:08 | Rochester, NY | HP DV900 dual-core AMD 64-bit - 9 mo - MS Accounting - bought quickbooks - doesn't work on Vista | |
| Victor | 12:16:55 | Irondequoit, NY | AVG - 209 warnings - now what? | |
| Sal | 12:23:14 | Fairport, NY | MacBook Pro w/ Tiger - trying to connect to N router | |
| Mike | 12:31:49 | Victor, NY | when start up - wallpaper is beautiful - then startup - wallpaper goes away, and when comes back, is pixilated. | |
| Jim | 12:34:41 | Hilton, NY | HP w/ ME - got hold of Carly Fiorino and she upgraded them for free! Now, Vista or Mac? | |
| Alta | 12:44:12 | Webster, NY | new Norton - have not received some of her emails because they're not on the white list | |
| Colleen | 12:47:48 | Perry, NY | can't shut computer off - Start doesn't have the options anymore - remote assistant turns itself back on - security assistant turned on - now can't shut down - turned security off again | |
| Bill | 12:50:02 | Marion, NY | ASUS mb - Vista - 32-bit - 2G - wanted to go to 3G - bought 2 more identical to first set of 512Ms - computer shows only 2.5G | |
| Marcy | 12:58:27 | Rochester, NY | XO user group? | |
| Rick | 12:59:55 | Tuscaloosa, AL | laptop - lifeline - how protect? | |
| 2008-03-09 - 17 callers | ||||
| Dean | 11:26:47 | Buffalo, NY | XP - what diff btwn Media Center or whatever??? | re: video card | M2R32 1950Pro card 3G | |
| Ed | 11:28:45 | Wellington, Ontario, CA | avast! and Tango | |
| Benny | 11:31:13 | Rochester, NY | mb fried - trying to get info off other computer - some info comes up, but others don't | |
| Tom | 11:33:35 | Honeoye Falls, NY | new Vista PC - hate it - will not recognize Lexmark Z25 printer | |
| Doug | 11:36:52 | Geneva, NY | Netflix - on home computer - can do wireless to TV? | |
| Leo | 11:39:17 | Rochester, NY | want to run Word, Excel, Internet, sales DVD on a laptop? | |
| Bob | 11:50:10 | Geneva, NY | mom's computer acting funny - was VERY infected - ran Tango - got rid of 1500 infections - smitfraud.c and zolts - removed all but three | |
| Dennis | 12:12:35 | Rochester, NY | how get copy of Tango CD? | |
| Lou | 12:16:05 | Fairport, NY | AVG - sharp virus popped up - quarantined, but it came back | |
| Norman | 12:24:50 | Hamlin, NY | can't run scandisk - runs forever - ME | |
| John | 12:30:20 | cell | spyware on company laptop - | |
| Dan | 12:32:06 | Rochester | wife - new iPod - needs to update OS - updates are horrendous - trying to get it going is a nightmare | |
| Vito | 12:37:41 | Chili, NY | VBScript - 98 -> XP | |
| Ed | 12:40:18 | Henrietta, NY | what think of the "Big Box" store? | |
| Ron | 12:55:51 | Arkport, NY | OS not found - Compaq Presario - XP - he added 2nd HD as backup | |
| Merle | 12:57:35 | cell | laptop HP DV8000 laptop - last time used it, processor was locking up - one of the fans is dying??? | |
| Chuck | 12:59:56 | Alba, NY | Outlook 2003 on Exchange - can't open it | |
| 2008-03-02 - 16 callers | ||||
| Kathy | 11:16:04 | Rochester, NY | certain bookmarked sites - too long to respond - blocked? | |
| Ed | 11:24:47 | Rochester, NY | XP Activation Keys | |
| Bill | 11:31:27 | Webster, NY | virusheat | |
| Chris | 11:33:00 | Greece, NY | add/remove programs | |
| Jim | 11:37:16 | Oswego, NY | removed IE, installed Firefox - own Web site works perfectly at work & other PC, but not his PC | |
| Coleen | 11:40:17 | Perry, NY | transcription software - produce videos of local meetings - want transcriptions | |
| Dave | 11:50:33 | Victor, NY | wants to learn programming language - where to start? | |
| Bill | 12:16:54 | Greece, NY | re: Dragon Naturally Speaking | |
| Ken | 12:19:35 | Akron, NY | PC w/ Verizon DSL - wants to network notebook - has LinkSys | |
| Bob | 12:32:19 | Penfield, NY | Dell Inspiron just off warranty - problem getting connection on power cord - resolder motherboard??? | |
| Rodney | 12:34:07 | cell | did the Tango - now a Web site he goes to tells hiim he needs ActiveX | |
| Bob | 12:37:05 | Penfield, NY | downside to compressing HD? | |
| Bruce | 12:40:05 | Brockport, NY | had ME -> XP - ran wizard before did that - removed Roxio DirectCD 4 - uninstalled, loaded XP, bought CD Recorder 9 - during that time, kept getting message - devices or apps disabled | |
| Fred | 12:53:46 | Henrietta, NY | Viewsonic 15" monitor - odd "burny" smell | |
| Tom | 12:57:34 | Fairport, NY | log on for windows - before crash, it didn't ask for that | |
| Phil | 12:59:01 | Walworth, NY | PC not on Internet - in XL - can delete the worksheet, but can't get the title of the home page | |
| 2008-02-24 - 14 callers | ||||
| Tom | 11:19:01 | Wolcott, NY | Dell - 1 yr old - XP - Java problem - Nascar | |
| Amesh | 11:25:27 | Clarence, NY | one hardwired, one wireless - both XP - home edition??? | |
| Liz | 11:30:37 | Rochester, NY | Inspiron - can't get to net wirelessly | |
| Amy | 11:41:58 | Clarkson, NY | ancient computer monitors, keyboards, drives, what do with them??? | |
| Fred | 11:47:04 | Greece, NY | Ubuntu LTS - added CD writer - kept CD reader as slave - BIOS sees it - Ubuntu sees it - computer sees it - can't mount CD Reader - freezes machine | |
| Mary | 11:57:52 | Rochester, NY | gave husband old computer - Thunderbird - his acct is on - just added it - acct settings | |
| Ed | 12:18:07 | Rochester, NY | re: RFID credit cards | |
| Phil | 12:20:16 | Pittsford, NY | wireless - encrypted - how get daughter on it? | |
| Carl | 12:34:10 | Rochester, NY | email difficulty w/ Frontier - OE - can send, everyone can send his, except Yahoo! | |
| John | 12:37:29 | Ontario, NY | display will not go to screen saver or turn itself off | |
| Andy | 12:40:05 | Greece, NY | re: John - SuperAntiSpyware will give list of processes - file name AND software attached to - tell you safe, unknown, hazardous re: Mary - what OS? - you can click which account you want want, and you'll only see that email | |
| Burt | 12:54:17 | Palmyra, NY | recommended someething for someone trying to wean self onto Linux | |
| Mark | 12:56:55 | Henrietta, NY | windows Movie Maker - JVC hard drive camera - when set to 16x9 - keeps it compressed | |
| Jim | 12:59:21 | Victor, NY | upgraded to Vista (clean install) - whenever put disk in and run setup, get blue screen - can see things, can play music, but won't run setup - blue screen | happy with Vista? | |
| 2008-02-17 - 12 callers | ||||
| John | 11:18:13 | Canandaigua | Dell Inspiron - 70% of defrag - can't get to 100% | sometimes, can't get the system to come back from screensaver | |
| Gary | 11:31:00 | Rochester, NY | may have screwed up install of CD-RW - dual boot 98 and Linux - windows found it - is master; slave is orig CD ROM - when installed Nero, it disappeared - came back up when installed MS-DOS software | |
| Mike | 11:38:12 | Buffalo, NY | has daughter serving in North Africa - he records her shows and puts them on DVD to send to her - on vidcap, use ATI All-in-1der - can use ATI or Nero | |
| David | 11:45:46 | Sodus, NY | HP laptop | |
| Bob | 11:50:48 | Greece, NY | had Roxio EZCD/DVD - upgraded to v6 - did everything he needed done - always formatted, always included UDF reader - computer crashed - because of Roxio driver - tried to d/l that driver - wasn't able to except in safe mode - can't install any of that s | |
| Ron | 12:28:13 | Pittsford, NY | printer problem - Delta Airlines - bar graph across top of page - everything he really wants to print is crowded into 1.5" in the corner | |
| Ginny | 12:31:32 | Pittsford, NY | turned surge protector on - computer came on and it told her that the time in the BIOS was wrong | |
| Al | 12:34:01 | Fairport, NY | what software should use for video conferencing? | |
| Stephanie | 12:37:35 | Fairport, NY | new 30M Zune - missing dll | |
| Bob | 12:40:12 | Rochester, NY | called month ago: d/l video to iTunes - we told him handbrake for XP - can't run it - need 2.1 | |
| Dan | 12:47:59 | Rochester, NY | Spybot 1.5 - TeaTimer - | |
| Bob | 12:59:07 | cell | newish PC w/ Vista Office 2002 - tried to sync WinCE phone - locked up - black screen - upgrade to newer Office - can't close, can't remove Outlook on computer - Outlook is frozen | |
| 2008-02-10 - 14 callers | ||||
| Walt | 11:15:24 | LeRoy, NY | running TurboTax - Mac Mini | |
| Victor | 11:19:26 | Irondequoit, NY | backed up to DVD-RW - get blank screen | |
| Dan | 11:29:54 | Rochester, NY | new version of SpyBot | danced Tango - couldn't do Ad-Aware | |
| Brad | 11:31:20 | Churchville, NY | re: Walt - same problem, has Leopard - had to do manual downloads - | |
| Bob | 11:34:02 | Rochester, NY | networking 2 computers - both XP - one ProSP2, one HomeSP2 - Home cannot see Pro, but Pro can see Home | |
| Shirley | 11:37:36 | Webster, NY | W98 on desktop - XP on laptop - has router - trying to d/l Ad-Aware on laptop - says it downloads, but there's nothing there - double-click and doesn't install | |
| Victor | 11:46:04 | Irondequoit, NY | re: 2nd call - when used +Rs, worked no problem! | |
| David | 12:13:11 | Henrietta, NY | Winferno - registry power cleaner | |
| Richard | 12:18:48 | Rushville, NY | ME - got it from cousin - ordered Dave's Tango disc - will it work? | |
| Mike | 12:29:36 | Ontario, NY | Dell Inspiron w/ Vista - put away Dell Dimension - went to use the Dimension, and it comes up with a black screen | |
| Kevin | 12:33:41 | Syracuse, NY | looking to buy laptop for Linux - dual boot or virtual? | |
| Liz | 12:38:05 | Rochester, NY | teaches in small school w/ 24 computers - boot up and all lights go green - monitor briefly goes green, but then goes yellow | |
| Mark | 12:48:49 | Rochester, NY | Dual Core | |
| Jerri | 12:57:55 | Rochester, NY | tried to watch TV show on Inet - nothing happened - diff site said you had to download Graboid | |
| 2008-02-03 - 18 callers | ||||
| Bill | 11:16:15 | Bushnell's Basin | motherboard fried - Dave fixed - randomly, screen will go black and system will reboot - yesterday, in the middle of the Tango, it tried to reboot - stuck in BIOS - can't get past it | |
| Gene | 11:26:45 | cell | Vista on Toshiba - dLink wireless router - Vista machine doesn't want to connect to the network | |
| Pat | 11:32:27 | Charlotte, NY | starts computer, gets black screen and beep every 5 seconds | |
| Roger | 11:35:25 | Greece, NY | Kodak easyshare - W98 - bought Vista - upgraded to XP - EasyShare - moved all the pix over - Kodak says you can't move the captions | |
| Colleen | 11:36:28 | Albion, NY | motherboard fried | |
| Don | 11:39:24 | Rochester, NY | created PPT in 2007 - video show - saved in earlier version - took 5.9M to 64M file | |
| Jeff | 11:48:27 | Fairport, NY | re: fried MBs | regarding Vista | |
| Herb | 12:13:26 | Rochester, NY | 7 yr old SONY just failed to turn on - took it to a shop - they told her to grab an external drive to copy to - then they said the machine wouldn't turn it on at all | |
| Chris | 12:15:12 | Lyndonville, NY | bought Vista PC without XP drivers - now what? | |
| Sharon | 12:19:32 | Rochester, NY | eMac - bit of a milk spill on the keyboard - whole bottom row frozen - poured out milk | |
| Rosie | 12:30:07 | Webster, NY | start button used to be in bottom right-hand corner, now it's in upper right-hand corner | |
| Dave | 12:34:47 | Sanford, FL | when playing a game that changes resolution, then switches back to desktop, it takes time | |
| Clark | 12:35:41 | Rochester, NY | re: Tornado | |
| Andy | 12:39:07 | Irondequoit, NY | on desktop - when clicks on FFox or Moz, takes about 15 mins to get online - Roadrunner | |
| Mike | 12:48:02 | Spencerport, NY | Dell laptop - W98SE - router - RR - 98 hosts HP printer - network works fine, but can't get the printer to work on the network | |
| Dar | 12:51:19 | Toronto, Ontario, CA | Java update - how do in Linux? | |
| Dave | 12:56:39 | cell | why do people write viruses? | |
| George | 13:00:16 | Fairport, NY | re: losing Yahoo mail | |
| 2008-01-27 - 13 callers | ||||
| Don | 11:15:30 | Buffalo, NY | 98SE - looking for free firewall | |
| Janet | 11:19:11 | Irondequoit, NY | W98 - email w/ link - after computer on for 20 mins - error: could not find file 0cx | |
| Bob | 11:31:05 | Greece, NY | trying to update WinXP - website can't show the page error 0x800703ee | |
| Sue | 11:37:27 | Canandaigua, NY | Yahoo! email - frustrated - account deleted - | |
| Bob | 11:47:41 | Pennsylvania! | re: old OSs - uses 95, 98 - uses Ghost to backup | |
| Vito | 12:15:32 | Chili, NY | spysweeping - wingkey? | |
| Dar | 12:22:59 | Toronto | UPnP is enabled in routers - big hole | |
| Keith | 12:29:52 | Farmington | re: Uncle Dave's Story Hour - | |
| Judy | 12:36:37 | Wayland, NY | re: Uncle Dave | bought new PC w/ Vista - had nothing but trouble - runs slow - has old HD - can switch HDs and run XP from old machine? | |
| Henry | 12:44:11 | Rochester, NY | re: Bob - Henry's sister in FL - computer had not updated since May - diff error - but still missing or corrupted files - did the Tango - update worked | |
| Patrick | 12:46:31 | Rochester, NY | got a Mac - Mini w/ Airport Express - security features - didn't see a firewall - how protect wireless net from moochers? | |
| Ron | 12:52:38 | cell on 490 | re: Uncle Dave - looking for kid browser - kidzui | |
| Tim | 12:59:55 | Clarence, NY | 4 Dell C400 laptops - 2 internal, 2 external cards - MaxiVista - too slow w/ wireless - bought switch - no problem - when try to go back to 2 with internal cards - see network, but won't see Internet | |
| 2008-01-20 - 13 callers | ||||
| Bill | 11:15:02 | Rochester, NY | finally updated Mozilla - favorites list disappeared | |
| Bob | 11:18:16 | Irondequoit, NY | got new wireless router - when do streaming audio - starts to stream, then starts to drop out | |
| Tony | 11:36:02 | Baltimore, MD | Firefox addons ipcop or smoothwall | |
| Sue | 11:42:42 | Rochester, NY | AdAware SE 1.6 - no updates for the last two weeks - something wrong? | |
| Reed | 11:44:22 | Rochester, NY | re: superspyware - spybot found things it didn't | |
| Tom | 11:52:44 | Greece, NY | trying to unload some programs - old computer - 10G primary, 100G secondary - primary is full - Add/Remove | |
| Vince | 12:17:40 | Rochester, NY | desktop & laptop w/ wireless - can't print - print spooler is not running | |
| Patty | 12:21:13 | Henrietta, NY | ipod - have two - over a year with this problem - friend loaded some songs - she has Apple - now neither one works in her computer - also QuickTime error | |
| Bob | 12:29:59 | Rochester, NY | free versions of spybot, adaware, superspyware - avail for Vista? | |
| Jim | 12:34:33 | Rochester, NY | looked at various broadband providers - what else is available in Rochester? | |
| John | 12:38:15 | Hilton, NY | Xp - spybot, adaware, norton, norton firewall - last night got downloader | |
| Tom | 12:49:58 | Naples, NY | new spybot - 1.5 - good version - | |
| Bill | 12:58:54 | Rochester, NY | My Documents - still there, but won't open - don't have the driver - same thing on speaker | |
| 2008-01-13 - 13 callers | ||||
| Bob | 11:19:21 | Brighton, NY | upgraded to Office Small Business - kids having compatibility problems at school | |
| Bob | 11:32:24 | Rochester, NY | Vista - defrag now - wants to set schedule - apply doesn't get highlighted, but shows up in the schedule - USB drive schedule - | |
| Jeff | 11:38:17 | Rochester, NY | wireless in home - running G - wants to get signal to another building on his property maybe 100ft away - | |
| Yvonne | 11:49:16 | Brighton, NY | TW connection coming - can connect generator | |
| Andrew | 12:14:44 | Rochester, NY | reinstalled XP on girlfriend's computer - if dormant for >1/2 hr - taskbar goes to top of monitor and it's sluggish and glitchy | |
| Jim | 12:17:43 | Springwater, NY | wireless router? - confused | isuspmstartup - | |
| Jerry | 12:28:45 | cell | MS Office Word file - when opened, Works wouldn't opened it | |
| Andy | 12:38:55 | Greece, NY | TV ads | cell phone ads | wireless | superantispyware - then AdAware/ - AdAware did find something that superanti didn't | partitioned hard drive - | |
| Jim | 12:40:03 | Rochester, NY | virus - MySpace? - danced Tango - | |
| Don | 12:50:03 | North Chili, NY | looks at list of files on the drive - how print? | |
| Ken | 12:51:31 | Webster, NY | re: Jerry - viewers! | |
| Fritz | 12:56:55 | Canandaigua, NY | XP Home - update regularly - scan regularly | AVG has free antirootkit | |
| Dave | 12:59:58 | Brighton, NY | wants to set up Web site - make sure you own the domain name | |
| 2008-01-06 - 14 callers | ||||
| Marcy | 11:15:49 | Rochester, NY | how is my OLPC coming? kids are waiting! | |
| Gary | 11:26:26 | Greece, NY | two computers, one external hard drive - how share? - both XP Home - both wireless | |
| Jeff | 11:29:35 | Webster, NY | d/l'd a file from reliable Web site - XP Home - ends with .bas - Windows can't open it - doesn't recognize it | |
| Ed | 11:37:02 | Rochester, NY | prefers W2K | how dual boot ME & W2K? | |
| Rick | 11:39:09 | Batavia, NY | old game - played on W2K - won't run on XP "information is not compatible" or something like that | |
| Steve | 11:48:15 | Batavia, NY | problems w/ Vista - never encountered any problems until Quicken stopped working | |
| Carol | 11:50:14 | Bristol, NY | HP ME computer - blue screen | |
| Bob | 12:15:01 | Greece, NY | laptop batteries - how long should they last? | |
| Eileen | 12:17:07 | Rochester, NY | daughter has HP Pavilion - dropped - shattered - | |
| Brian | 12:20:41 | Rochester, NY | re: Rick - Google for name of game and demo - demos are playable across platform | |
| Herb | 12:33:55 | Spencerport, NY | wants to network XP Pro - wants Internet sharing - dialup | |
| Andrew | 12:37:24 | Rochester, NY | mouse problems - got mouse for Christmas - bounces all over the screen - no driver for it | |
| Mike | 12:40:32 | Churchville, NY | old DOS program - no key or code - very old - 16-bit - won't run | |
| George | 13:03:26 | Henrietta, NY | laptop - lost Internet connection - | |
| 2007-12-30 - 8 callers | ||||
| Phil | 11:26:26 | Kittering, Maine | re: the Tornado we talked about a couple of weeks ago - what do we think? | |
| Steve | 11:28:35 | Rochester, NY | new laptop w/ Vista - networked w/ XP machine - Vista can see XP machine | |
| Mark | 11:48:13 | Spencerport, NY | Dell laptop - after put it on standby, it'll restart all by itself - doesn't completely boot up, just go to blinking cursor - won't respond to inputs, then shuts itself down | |
| Rivie | 11:51:16 | cell | comments on Mac security | |
| Jim | 12:06:32 | Hilton, NY | Win98 died - wants new desktop - Vista? | |
| Ed | 12:21:47 | Canandaigua, NY | HD operating outside params - bought new - ghost old to new? | |
| Marcy | 12:26:01 | Rochester, NY | re: Online safety: Firefox: AdBlock Plus, noscript | |
| Jim | 12:29:18 | Rochester, NY | no network connection on desktop - RR - wireless router - wireless laptop - getting network on laptop | |
| 2007-12-23 - 11 callers | ||||
| Victor | 11:21:01 | Irondequoit, NY | shutdown: WMSIDLE - end program | |
| Karen | 11:28:30 | cell | shutdown problems only after being on the Internet - can't go to start -> shutdown - have to go to task manager | |
| Richard | 11:30:39 | Rushville, NY | calling for friend from Washington State - wireless - xmitter in one end of house - studio in other end of house - what to do? | |
| Fred | 11:36:38 | Irondequoit, NY | external HD for backup - wanted to back up docs folder - deleted orig backup - everything is gone in original folder | |
| Eric | 11:52:27 | Stoaton, Mass | how about a cd of Uncle Dave? | |
| Bob | 12:16:56 | Rochester, NY | iPod - how get video on? also, program for converting DVDs to iPod? | |
| Mike | 12:19:15 | Rochester, NY | new computer - laptop? tablet? | |
| Andy | 12:37:35 | Greece, NY | hates Office 07 "makes Vista look okay" | superantispyware - ran it before AdAware and Spybot - when run first, others don't find anything - in SAS - right-click on tray icon "find out what's running on my machine" | run from account - show up under | |
| Tim | 12:54:08 | Webster, NY | DSL account - was told a firewall is in the router | |
| Dar | 12:56:17 | Toronto | Asus - tablet - Eee PC - guy on blogspot has added touch panel to it! | |
| Don | 12:58:08 | Pittsford, NY | heard of laptop with reversible video? | |
| 2007-12-16 - 13 callers | ||||
| Walter | 11:20:44 | Greece, NY | running Ubuntu LTS - want to burn multi-volume, multi-session CD | |
| Karen | 11:28:17 | Theresa, NY | "Generic Host win32 encountered problem - must shut down" - have to restart | |
| Angelo | 11:30:53 | Rochester, NY | spyware - can't get rid of it | |
| Sue | 11:42:58 | Rochester, NY | FrontPage v. Expression Web | |
| Steve | 11:45:13 | Rochester, NY | trying to move photos from Mac tower to Macbook Pro - used portable drive - ended up being gibberish, and are no longer in iPhoto - "originals" folder - there are the photos - can't get them back into iPhoto | |
| Kevin | 12:06:11 | Brockport, NY | want to buy new PC - just email and browsing | |
| Ginny | 12:31:10 | Pittsford, NY | Spybot - installed updated version a few weeks ago - seems to take forever to bring it up - when update, takes a minute to go back | |
| Bill | 12:34:23 | Honeoye, NY | bookmarks - wants highest on the list be the most used - Firefox | |
| Jim | 12:36:48 | Syracuse, NY | got enough poop to put Vista on | |
| Ray | 12:39:37 | Rochester, NY | 80G drive died - won't boot - used old HD - 80G as 2nd - 0 capacity - corrupted file system - any way to recover? | |
| Barry | 12:50:52 | Pittsford, NY | Registry Booster - real? good? | |
| Keith | 12:57:00 | cell | error: HD has mechanical problem | |
| Tom | 12:59:26 | Greece, NY | when start, starts loading programs, then reboots - also in safe mode - in debug - vetefile.sys | |
| 2007-12-09 - 13 callers | ||||
| Dave | 11:22:57 | Webster, NY | PC was hung - reformatted, reloaded Windows, brought files back, realized some photo files were left behind. Recover? | |
| Fred | 11:25:42 | Pittsford, NY | slides to CD? | |
| James | 11:30:32 | Greece, NY | looking for new PC - Apple or MS? | |
| Jay | 11:36:49 | Batavia, NY | gets kicked off his wireless | |
| Tom | 11:45:12 | Rochester, NY | wants to upgrade - 800MHz - refurb'd? | |
| John | 11:49:57 | Ontario, NY | ZoneAlarm ForceField? | |
| Mike | 12:15:58 | Victor, NY | PSPs? | classes? | |
| Karen | 12:17:27 | Bristol, NY | daughter home from college - dl'd Tango - downloaded spyware bot - how remove? | |
| Jean | 12:21:20 | Gates, NY | computer illiterate - just get emails and browse - has picked up spam - anywhere from 16-20-25 pages per day - how get rid of it? | |
| Barb | 12:30:45 | North Chili, NY | iMac - AOL - TW - lately, go to commercial site and get the beachball - have to ESC and start over. | |
| Jeff | 12:39:31 | Webster, NY | been Win user for years - for home, use Excel, Word, PPT, home photos, TurboTax, Microsoft Money - considering switching to Mac - thoughts? | |
| Don | 12:56:17 | Bergen, NY | Macs: new printer - needs OS X - needs DVD | XPlane flight simulator - speechlib cannot be found | |
| Keith | 12:59:55 | Batavia, NY | GPS - son in Denver - wanted to get him a GPS - | |
| 2007-12-02 - 11 callers | ||||
| John | 11:23:43 | Rochester, NY | bought ink carts for Canon printer - get error msg - recognizing they're not orig - can't print with it | |
| Don | 11:33:53 | Buffalo, NY | W98SE - Norton 2003 - LUO | |
| Pat | 11:40:50 | Irondequoit, NY | custom desktop - screen went black - put in used video - booted fine, but goes black when hits Windows desktop | |
| Mike | 12:06:38 | Penfield, NY | Firefox - "server not found" - eventually finds the page - XP Pro - 3 computers behind router | |
| Roger | 12:14:50 | Rochester, NY | computer run more efficiently if turn off non-essential programs running in the background | |
| Mike | 12:20:13 | Rochester, NY | frustrated - two on network - set up another user acct - remote desktop - neither will let you log on | |
| MaryAnn | 12:33:42 | Irondequoit, NY | OLPC | |
| Kent | 12:36:28 | Webster, NY | looking for new computer - XP Now - new w/ XP? Vista Home? Premier? | |
| Tom | 12:39:56 | Canandaigua, NY | 1.5 yr old desktop - DSL - XP - when log on - IE w/ Frontier Home page - starts to load page, but will hang | |
| Claude | 12:49:05 | Greece, NY | 86 processes running - uses WinPatrol | device manager - in networking - MS 6to4 adapter | took off fan to clean it, now it's loose (connector) | |
| Keith | 12:59:06 | Farmington, NY | anecdote: GMail - football pool - picks in the subject line - GMail matches ads | re: OLPC G1G1 - why do we give them computers? | |
| 2007-11-25 - 15 callers | ||||
| Ron | 11:20:40 | Albion, NY | XP - HD crashed - new HD - reinstalled - "down to three days to reactivate" | |
| Mike | 11:29:54 | Wolworth, NY | Word & Excel - problems w/ saving - need to save files at diff locations - has to Save As... - takes 45 seconds | |
| Dave | 11:32:05 | Greece, NY | survived a couple of brownouts - now can't get into BIOS | |
| Paul | 11:41:03 | Marion, NY | when reboot, IE window comes up - won't let him get past that screen - IE Security Setup Update Screen | |
| Norma | 11:49:56 | Rochester, NY | try to forward graphic, when hit forward button, graphic is gone - it is not in the sent items - just red X - Outlook Express | |
| Rich | 12:13:11 | Geneva, NY | XPS - about every 5 mins, tries to read the A: drive | |
| Kris | 12:15:53 | Gates, NY | iTouch - uses Safari - can stream WHAM? | |
| Marcy | 12:20:01 | Rochester, NY | A: drive - uses it w/ camera which uses disks. Old floppy into new computer - | |
| Ed | 12:30:35 | Rochester, NY | still running ME & W2K - wireless - to PSP - 80211g - ad hoc mode? | any user groups for the older system folks? | |
| Bob | 12:31:55 | Pennsylvania! | re: Marcy - try using the camera to reformat the disks | |
| Coleen | 12:37:28 | Perry, NY | can't get Stinger or CWShredder to update | |
| Steve | 12:41:19 | Rochester, NY | re: Rich - it may be boot order in BIOS | keyboard would lock up the computer - went through "disaster recovery" - lost SP2 - no internet - when look at HD, "lost the memory" - | |
| Joan | 12:49:49 | Rochester, NY | copy Super8 movies to DVD? | |
| Stan | 12:56:18 | Wayland, NY | XP - d/l'd wallpaper from Web site - one day, reboot - photo's gone, normal grey background - can't change anything | |
| Allan | 12:58:23 | Mt. Morris, NY | newest Nero - Vista - can't load correctly, can't delete | |
| 2007-11-11 - 13 callers | ||||
| Bruce | 11:16:06 | Rochester, NY | new PC - wants to add DVD burner - can't do it because warranty is voided | any DVD software to use on CD burner? | |
| Bill | 11:21:34 | Rochester, NY | XP - wants to use laptop as recording device - Windows only does 60 secs | |
| Jeff | 11:30:02 | Rochester, NY | Compaq - couple months old - Office Home and Student Trial -> Office Pro - windows installer comes up all the time - trying to install Office Pro - missing config.xml | |
| Patty | 11:33:06 | Penfield, NY | update from last week - couldn't use scroll wheel in Word - worked in all others - we suggested switch mouse - didn't happen | |
| Mickey | 11:35:46 | Henrietta, NY | bought laptop for husband - has Vista - having problems - can I put on XP? | |
| Andrew | 11:48:13 | Henrietta, NY | PC spontaneously reboots - swapped ps, swapped memory modules - that improved it, but it's getting worse again | |
| David | 12:15:23 | Henrietta, NY | Mac: Acrobat 6 - 6.0.1 update giving screen: "Currently selected resource languages not supported by Adobe" | |
| Sean | 12:19:25 | Canandaigua, NY | got rid of ME - running Linux - running Totem - can't play much | |
| Alex | 12:29:15 | Irondequoit, NY | dial up buggy over last few weeks - using Netscape - when launch from shortcut, instead of going to their dialup, goes to Windows dialup. - XP - IE | |
| Carl | 12:32:49 | Williamson, NY | SuperAntiSpyware? Dave was checking it | |
| Chris | 12:48:34 | Rochester, NY | 2 laptops - XP and Vista - new Netgear 10x RangeMax - running /w no problem BUT cannot access mail w/ Thunderbird | |
| Sandra | 12:57:42 | Penfield, NY | Dell XP safe mode - AVG - came up w/ worm - source is backup copy | how reload resident shield in email? | |
| Roger | 13:03:23 | Rochester, NY | how get rid of popups? | |
| 2007-11-04 - 13 callers | ||||
| Michael | 11:14:44 | Rochester, NY | works in variety of locations - particularly Southern Tier - mile or two from any sort of connections - wireless? satellite? | |
| Patty | 11:23:30 | cell | at work - upgraded to Office 2007 - she can't use scroll wheel in Word - can use it everywhere else | |
| Geri | 11:30:27 | Rochester, NY | when try to hook to Internet - pages can't be displayed - except for Yahoo! mail | |
| Bonnie | 11:40:07 | Springwater, NY | has exactly the same problem as Geri w/ PeoplePC | |
| Jim | 11:49:43 | Webster, NY | Ubuntu 7.10 - can't connect to Inet on old laptop | |
| Don | 12:14:03 | Rochester, NY | latop w/ Vista Home Basic | |
| Roger | 12:20:55 | Rochester, NY | wife has XP Home - trouble getting updates - checking for updates never stops | would rather have XP on his machine instead of Vista | |
| Ed | 12:32:00 | Henrietta, NY | 92 yr old aunt has older iMac - email - when click on desktop icon, balloon comes up with error message - go to header - that one will allow you to send, but not read - periodically, get "email overloaded" msg - "do something to hard dive" | |
| Emanuel | 12:36:39 | cell | XP Pro - add/remove - nothing shows up | |
| Ray | 12:40:14 | Greece, NY | 60 yrs old - last year - last year totally computer illiterate - learned a lot - in email, on cspan(?) - when delete, goes to trash - outlook | warranty expires in two weeks - Optiplex 210 L - | |
| Keith | 12:48:35 | cell in his driveway | poll suggestion: what do you do while listening to Sound Bytes? - he bought used sports car - currently washing cow manure from underside of car | |
| Frank | 12:53:27 | cell in parking log | 9 yr old Gateway - wants to donate - how donate | |
| Stu | 13:01:09 | Penfield, NY | re: Emanuel - one common problem that causes that - an app can put extra spaces in the Reg - scrolls down, you'll see everything | |
| 2007-10-28 - 14 callers | ||||
| John | 11:20:20 | Byron, NY | Sony digital movie camera - software installed - when dl the pix, asks for Flash Player | |
| Linda | 11:30:10 | Greece, NY | firefox - "cannot find server" | |
| Sal | 11:32:22 | Fairport, NY | just installed Leopard - couldn't find hard drive - keychains were missing - even with all the glitches, he's happy | |
| Dave | 11:37:32 | Pittsford, NY | 2 internal HDs - NAZ device w/ 1 internal & 2 USBs - all for movies - trying to make some of them look like 1 drive | |
| Raul | 11:47:40 | Rochester, NY | son going to college - Raul is average w/ Windows - chats, wp, surf | |
| Bill | 11:50:20 | Rochester, NY | iMac OS X - removed Earthlink - when try to browse w/ Safari, can't get to any sites - must use https | |
| Warren | 12:11:52 | Rochester, NY | locked up keyboard - sticky-keys | |
| Mike | 12:15:16 | Webster, NY | 5 Macs at home - doesn't want Leopard yet - mostly cosmetic | |
| Jeff | 12:18:52 | Spencerport, NY | relative has sm business and does no backup | |
| Mike | 12:32:23 | Honeoye, NY | Macs - offering both extended AppleCare AND their own warranty | |
| Jim | 12:39:01 | Rochester, NY | wireless desktop - when install, PC won't recognize - Linksys card and router - XP w/ SP2 | |
| Dick | 12:43:28 | Spencerport, NY | camera card reader in laptop - cannot read - code 10 error | |
| Aaron | 12:47:01 | cell | ext. hard drives - lots of stuff on Macbook Pro - $3-$15K info - has been backing up w/ CDs, but he's lazy | |
| Marcy | 13:06:30 | Rochester, NY | G1G1 - one Laptop | |
| 2007-10-21 - 16 callers | ||||
| Henry | 11:17:06 | Brighton, NY | .NET 1.1 - getting update msgs - trying to update both 1.1 AND 2 - gets error msgd | |
| Judy | 11:21:32 | Cape Vincent, NY | in thousand islands - where Ontario empties into the St. Lawrence - has 10 yr old Gateway - can't get AOL security updates, can't get AOL v 9 - how do I get XP on a new machine? | |
| Joe | 11:31:00 | Rochester, NY | work buying laptop - truck mechanic - also has shop manuals stored on computer - they want to get a 1G computer. | |
| Tom | 11:34:02 | Rochester, NY | Soyata Win98 - got a disk from WalMart w/ pix - "this program has performed an illegal operation" - son's machine in Ohio worked fine - Travelocity confirmation gave same error message | |
| John | 11:44:57 | Penfield, NY | friend has new HP laptop fall off truck - shattered screen, messed up keyboard | |
| Jerry | 11:47:30 | Rochester, NY | email scam - from eBay buyer - "where is my item?" | |
| Debbie | 12:13:36 | Rochester, NY | shuts off for no reason, monitor will have lines going thru it, it freezes. | |
| John | 12:16:54 | Henrietta, NY | nuisance icons - | |
| Bill | 12:20:36 | Rochester, NY | unemployed IT pro - tester - tried to verge into help desk - on the cusp of saying go get A+, Network+, Security+ | |
| Vince | 12:28:46 | East Rochester, NY | Dell Dimension 8100 Limited - 2 memory sticks - 4 slots - 1.6GHz machine | |
| John | 12:32:04 | Rochester, NY | XP machine - can't remember the admin password | |
| Ed | 12:36:41 | Rochester, NY | re: older OSs - recommends getting an old computer w/ an old system and compare them | wireless - | |
| Jack | 12:44:04 | Rochester, NY | thinks hard drive is crashed | |
| Frank | 12:46:50 | Rochester, NY | partitioned drive - how to reinstall without losing partition | |
| Sue | 12:55:09 | Macedon, NY | Media Center - why does it freeze all the time? | |
| Monroe | 13:00:01 | Henrietta, NY | MS Office: when try to highlight, copy in Excel, first copy doesn't work | Word - WordPerfect - trying to put labels at bottom of page - footer is a pain because they want same thing at bottom of every page - "advance" command | |
| 2007-10-14 - 15 callers | ||||
| Marvin | 11:47:59 | |||
| Frank | 11:48:06 | |||
| Linda | 11:48:11 | |||
| Lynn | 11:48:16 | |||
| Tab | 11:48:27 | Linix vs. Windows | ||
| John | 11:51:06 | Penfield | Dell, locked up, can't run system restore. | |
| Teri | 12:14:36 | Henrietta, NY | how change lang to Spanish in OOo | |
| George | 12:17:21 | Henrietta, NY | XP - on Tues, PC World article - XP SP3 was released to beta last Sunday - going to include NAP | |
| Tom | 12:28:42 | Fairport, NY | want to run racing simulation games - new video card?? | |
| Rachel | 12:33:38 | Buffalo, NY | buying new computer - want >15" laptop - want to scan hand-written text from notebook & have it translated to text (OCR) | |
| Andy | 12:36:33 | Greece, NY | re: newspaper - xport from IE to Thunderbird | looking at users in his box - asp.net | |
| John | 12:43:59 | Webster, NY | friend's computer - as boots, int13 not initialized bios not initialized - blue screen - memory dump - cycles | |
| Joe | 12:49:44 | Rochester, NY | HP All-in-1 - running v slow - ink carts got anything to do w/ it? | What about Kodak printers? Ink cheaper? | |
| Tom | 12:55:16 | cell | re: Joe - PC Mag - article re: HP & Kodak - | |
| Tom | 12:59:58 | Greece, NY | bought used desktop - P4 - XP Pro - | |
| 2007-10-07 - 15 callers | ||||
| Brian | 11:19:04 | Rochester, NY | problem getting DSL to talk to network card - connects, lights up, config'd IPs, but won't xfer packets | |
| Sharon | 11:30:09 | Dansville, NY | Pogo subscriber - used to work great - if idle for a few mins, "Page not found, unable to connect to server" - XP - IE - Localnet - dialup | |
| Lee Ann | 11:38:52 | Canandaigua, NY | Windows XP Home - | |
| Tom | 11:39:56 | Rochester, NY | re: Lee Ann - HP????? - partition for recovery disk - | |
| Tim | 11:50:06 | Webster, NY | Mac - how get rid of orig user? | |
| Jim | 12:19:49 | cell | Mac Monitor - using a 60 lb Dell old monitor - want to get a 24" LCD - a lot say "PC or Mac compatible" - what am I looking for? Are the DVI connectors the same? | |
| Bob | 12:29:26 | Rochester, NY | deleted trash can - how get it back? | |
| Dave | 12:31:03 | Webster, NY | which AV? | |
| Terry | 12:32:37 | Williamson, NY | screen colors | |
| Bob | 12:34:21 | Greece, NY | Nick Lite? | |
| Brad | 12:36:54 | Victor, NY | AOL has upgraded their virus protection to full McAfee. | |
| Bob | 12:39:58 | Webster, NY | just bought ION turntable - what about cassette tapes? | |
| Jeff | 12:47:55 | cell | re: cassette transfer | |
| Wally | 12:57:38 | Honeoye Falls, NY | son: new PC w/ nVidia - SVideo jack on the back - analog video camera - WinXP | |
| Chris | 12:59:58 | Irondequoit, NY | very low disk space available - while freeing up space, "may have done some bad things" | |
| 2007-09-30 - 14 callers | ||||
| Paul | 11:16:40 | Rochester, NY | talked to us 3 wks ago - new Dell laptop - couldn't use it outside | |
| Mary Ann | 11:18:49 | cell | got new laptop w Vista - compatibility problems | |
| Ron | 11:31:30 | Ontario, NY | talked a month or two back - Thunderbird - it wasn't a font problem - it's overwriting the lines in the window - rendering problem | |
| John | 11:38:47 | Ontario, NY | ext HD - if have to reboot system, gets disk error 'cuz goes ext first | |
| Marty | 11:49:05 | Niagara Falls, NY | has old W95 machine - wants to put Ubuntu on it | |
| Scott | 11:59:12 | Canandaigua, NY | daughter wants laptop - gateway tablet | |
| Shelby | 12:30:44 | cell | Mac 10.4.10 - get blinking screen when trying to open HD or folders | |
| Paul | 12:34:07 | cell | LoJack for Computers? | |
| Tom | 12:36:21 | Fairport, NY | Thinkpad T30 - went from 256M to 1G - system reports back 512M | |
| Jack | 12:38:25 | Waterloo, NY | Firefox 2.0.0.7 - opens a web site AND two folders - "Release Notes" | |
| Mike | 12:48:03 | Perinton, NY | XP Pro laptop - Add/Remove Programs - only displays 12-18 items | |
| Karen | 12:49:34 | Webster, NY | diff btwn Intel Dual Core 2 & Intel Dual Core Centrino | |
| Mike | 12:57:47 | Webster, NY | when new Mac OS? | |
| Mark | 12:59:03 | Rochester, NY | window washer - Dr. Watson | |
| 2007-09-23 - 15 callers | ||||
| Dan | 11:16:17 | Byron, NY | computer starts running system program by itself - in Task Mgr: MSMPENG.EXE | |
| Jean | 11:25:36 | Gananda, NY | sys went down - tried to salvage HD - is that possible? | |
| Barry | 11:29:04 | Pittsford, NY | www.chase.com - for banking - a few days ago, when went to that site, it came back & said "we're working on the system - come back later" | |
| Ethel | 11:39:04 | Canandaigua, NY | W98 2ndE - problem getting online - bartshell | |
| Jim | 11:46:48 | Oswego, NY | printer - tipped printer, black ink came out | |
| Ray | 11:49:55 | Rochester, NY | 60-yrs old - disabled - home bound - got free computer via contract for hispeed - what is Security Tango? | |
| Joe | 12:00:03 | Rochester, NY | presario laptop - BIOS changed - password added | |
| Jim | 12:16:26 | Greece, NY | work computer - controlled by admin - one USB port - plugs in either thumb drive or card reader - when disconnect card reader, get "didn't shut off properly" - Win2K - | if remove correctly, will it recognize it correctly | |
| Chuck | 12:23:08 | Rochester, NY | Vista - before security software, it's quick - when use security software it's slow | |
| Jeff | 12:30:55 | Rochester, NY | pal upgraded with Nvidia 8800 GTX - gave him his 7600 GTX - updated drivers - when start game, it crashes | |
| Rich | 12:38:02 | Irondequoit, NY | when miss show - can I download archives? | |
| Rick | 12:40:50 | Batavia, NY | older Powerbook G4 - 12" screen - USB 1 - deal a lot w/ video files - bought external 250G HD - it took hours - can't even get them down - can bring small files, but not big files | |
| Carol | 12:50:27 | Pittsford, NY | Vista Home Premium - AVGPlus - "firewall has been stopped" | when check firewall status, it says Norton firewall is running | |
| Deb | 12:56:33 | Rochester, NY | 2nd HD - recog'd in Device Mgr, but can't see it on desktop | |
| Marcy | 12:58:18 | Rochester, NY | Firefox - AdBlock - | |
| 2007-09-16 - 9 callers | ||||
| Bill | 11:26:00 | Rochester, NY | XP - runs spybot & adaware - when close, get dialog: "end program WMSfile - ending | |
| Jim | 11:49:21 | Pittsford, NY | has PC, daughter has Macbook Pro - videoconference? | |
| Andy | 12:17:40 | Greece, NY | Trojans, key loggers, etc. | Asus mbrd AMD Athlon 2700 1G XP Pro SP2 - spybot, adaware, norton - spybot - part way thru, the computer reboots | |
| Patty | 12:24:02 | Rochester, NY | new Toshiba laptop - after 2 wks - registry data not found 4218 | |
| Bob | 12:32:56 | Hilton, NY | wants to install additional memory | regularly loses wireless connection | |
| Chris | 12:39:10 | Rochester, NY | OE - "disk full" can't download mail | migrate? | |
| Marcy | 12:49:58 | Rochester, NY | only on Webmail | |
| Benny | 12:56:34 | Rochester, NY | what's phishing | |
| Jeremy | 12:58:02 | Henrietta, NY | unsecured wireless | |
| 2007-09-09 - 10 callers | ||||
| Ed | 11:25:06 | Rochester, NY | re: prices on iPhone, etc. | |
| Bob | 11:28:58 | Rochester, NY | eMac blues - slowed WAY down | |
| Ron | 11:47:20 | Avon, NY | was in Walmart - had everything for $300 - 27" | on DVDs - which is better - plus or minus | |
| Jonathan | 12:17:32 | Rochester, NY | looking to buy 20" iMac | |
| Al | 12:29:21 | Rochester, NY | 84-yr old - got a smudge on the screen | |
| Walter | 12:40:22 | Greece, NY | Linux on old machines | |
| Brian | 12:47:09 | Rochester, NY | iPod - 4 yrs old - was able to play thru car jack - can't now - can still xfer music from computer | |
| David | 12:49:43 | Wolcott, NY | power surge - PC died, HD light stayed on - preplaced power supply - boots, but HD light stays on - if have app runningn & leaves it on, it freezes - okay if no apps running | |
| Chuck | 12:56:55 | Alba | Trying to Mirror HD w/ XP Pro | |
| George | 12:57:56 | Fairport, NY | Kodak dig cam - when try to run from flash card w/ WinMedia - .mov - runs badly | |
| 2007-09-02 - 8 callers | ||||
| Tim | 11:16:28 | Rochester, NY | one of the last G5 iMacs - 21.6 external monitor - while new monitor connected, mouse stops working | |
| Gil | 11:29:26 | Rochester, NY | using Ubuntu for a year or two - still needs Windows XP Pro for SCSI scanners | |
| Michelle | 11:46:39 | Pittsford, NY | can't get to Webmail for work - can on every other computer | |
| Linda | 11:54:48 | Churchville, NY | CPU won't start after power failure | |
| Mike | 12:35:43 | Buffalo, NY | Win XP Memory | how did you guys start? | |
| John | 12:38:14 | Webster, NY | fried motherboard? - upgraded memory - snap/crackle/pop | |
| Angelo | 12:41:58 | Rochester, NY | Ang Mancuso! | |
| Wally | 12:48:57 | Honeoye Falls, NY | old Gateway laptop - 1.3 GHz 256M - Linux? | |
| 2007-08-26 - 10 callers | ||||
| Patty | 11:44:00 | Rochester, NY | RR service - can't send or receive emails | |
| Tom | 11:50:29 | Rochester, NY | diff btwn Mac & PC | |
| Darrell | 12:17:52 | Pittsford, NY | Dell 4-in-1 - says it's off-line - uninstalled/restarted/reinstalled - check printer cable - no effect - changed cable - no effect - 4-in-1 can still copy | |
| Kim | 12:21:42 | Rochester, NY | D: drive cannot recognize DVDs, etc. | |
| John | 12:30:01 | Rochester, NY | Sonicwall? Vista? | |
| Keith | 12:33:01 | in his den | re: Darrell - computer was slowing down - went to Task Manager - something was using 98% - it was associated w/ printer - worm! - couldn't clean it - | |
| Bob | 12:37:44 | Rochester, NY | thinks he has a virus | |
| Chris | 12:41:02 | Williamson, NY | W98 - trying to get video card - ATI GE 64M - only 16 colors | |
| Chris | 12:51:44 | Henrietta, NY | Macbook for daughter - | |
| Roger | 12:59:16 | Rochester, NY | DVD writer - says it needs P4 1.8G - he only has P3 | |
| 2007-08-19 - 15 callers | ||||
| Dick | 11:14:02 | W. Henrietta, NY | XP Home - Norton AV update - son ran it - now it asks for username, but there are no options | |
| Richard | 11:16:14 | Palmyra, NY | standby - restarts automatically - HP Pavilion - unplugged all devices except hub - still did it - unplugged hub, and it works fine | |
| Dave | 11:25:44 | Canandaigua, NY | PC several yrs - got another box next to it - reinstalled apps - OE - d/l large files - on old machine, 14M file loads in fine - new machine won't take files too large. | |
| Joe | 11:28:51 | Webster, NY | infected - every 6 mins "your privacy in danger" | |
| Julie | 11:44:57 | Palmyra, NY | XP Home - AMD Athlon DualCore 64 2.2G 1G - keeps locking up - print master word picassa - system resources | |
| Tim | 11:50:34 | Rochester, NY | XP Pro - how tell what starts up? | |
| Jeff | 12:14:07 | Webster, NY | XP - when shutdown, deletes the Windows fonts - when reboot everything is in WingDings | |
| Martystickcstickcamam | 12:18:38 | Niagara Falls, NY | Macs - do you have to clean out the Internet cache in a Mac? | |
| Jeff | 12:21:01 | Webster, NY | re: password from Dick - buy cheap HD | |
| Craig | 12:30:06 | Rochester, NY | W2K - icons corrupting - getting the wrong icon for the program | |
| Keith | 12:31:40 | from his garage | when people ask what it costs, he says "the most I can get" - but he'll guarantee it; if you don't like it, he won't charge it | |
| David | 12:35:41 | Henrietta, NY | Mac - 9.2 on one drive, 10.2 on another - in 10.2, can't shut down, can't reboot - Vol header block incorrect or contents of allocation file does not agree | |
| Tom | 12:39:44 | Geneseo, NY | AV for Mac? | |
| Phil | 12:57:06 | Brockport, NY | monitor has horiz rolling | |
| Sheri | 12:59:10 | Greece, NY | XP - Kodak Easy Share - when using it, system runs really slowly | |
| 2007-08-12 - 13 callers | ||||
| Ed | 11:12:11 | Rochester | Vista vs. XP, why not Millenium? | |
| Joe | 11:26:56 | Rochester, NY | Problems with Outlook, what's better | |
| 11:37:29 | can't get flash running | |||
| jim | 11:37:56 | springwater | V.92 modems? | |
| Randy | 11:57:34 | Rochester, NY | replacing motherboard, smoked, swollen capacitors | |
| Tom | 12:09:45 | Rochester, NY | trying to uninstall McAfee | |
| Dave | 12:13:13 | Canandaguia, NY | Wild Blue satellite service, works good for web surfing. | |
| Dan | 12:16:56 | Canandaguia, NY | Trying to set up internet zone in Zone Alarm. Recent download of Ad Aware had a trojan in it. | |