Calls by Date!
Please note that, although we've been on the air since 1989, this log doesn't go back nearly that far!Total number of calls to Sound Bytes in this log: 6,416
| Date | Caller | Time | City | Question |
| 2012-02-04 - 6 callers | ||||
| Dar | 12:51:36 | Toronto, Ontario, CA | taxpayers should rejoice that Facebook is around - close your Facebook account is a YouTube video | |
| Sam | 12:57:15 | Rochester, NY | using Win7 - docs default to My Documents - how do I make them go to Google Docs? | |
| Joanne | 13:14:02 | Greece, NY | Google Calendar | iPad - want to put spreadsheets - Excel - how do I get them there? | |
| Chris | 13:20:17 | Williamson, NY | son's wife's laptop - W7 - Backdoor Trojan - cleaned some stuff, but now Start has been cleared off | |
| Mark | 13:28:54 | Greece, NY | uninstall Norton - Removal Tool or regular uninstall? | |
| Santana | 13:39:23 | Perinton, NY | old XP machine - rebuild from parts - 8 or 9 beeps - Intel motherboard - CMOS shutdown | RAID 0 - has to check for consistency | |
| 2012-01-28 - 6 callers | ||||
| Linda | 12:30:08 | Greece, NY | how to get music onto Android phone? | |
| Tom | 12:52:05 | irondequoit, NY | working as user - print file doesn't go to printer | |
| Dar | 13:13:36 | Toronto, Ontario, CA | Windows 8 - hardware firewall | |
| Jim | 13:34:26 | Greece, NY | need to upgrade - dealing w/ lots of large images - 24M pixel - 100M - tower - i7 - photoshop - PC or Mac? - more PC friendly | what old PC software will run? | |
| Gil | 13:50:17 | Fairport, NY | using Ubuntu for Web/email - wants to move stuff from Ubuntu to Windows - Samba doesn't always connect - XP w/ svc paks | re: Jim - sometimes, it DOES hurt to learn something! | |
| Joan | 13:55:59 | Rush, NY | How stop printer from printing test sheet every time she turns it on and gives it a command to print - HPC3100 | |
| 2012-01-21 - 4 callers | ||||
| Linda | 12:15:37 | Greece, NY | iPad - in iTunes in XP - on iPad, wants the same list view of name and time to play | |
| Joe | 12:58:32 | Cheektowaga, NY | re: passwords - can set up master password for form fillins | |
| George | 13:33:45 | Greece, NY | simple to use scanner for checks? | |
| Ben | 13:56:05 | Fairport, NY | USB on laptop - switching between mouses doesn't recognize them - plugged in and didn't work - "USB device not recognized" | |
| 2012-01-14 - 9 callers | ||||
| Carl | 12:26:05 | Pottstown, PA | 10 yr old PC w/ 512 - slowness - something other than RAM? | cell phones - LTE - HSPA? | |
| Ted | 12:35:03 | Fairport, NY | BSoD - dual boot Vista and Mint - works great under Mint - Vista dies w/ network | |
| Sue | 12:41:58 | Macedon, NY | built-in Webcam - camera lights up but she can't be seen (Skype) | |
| Ingrid | 12:58:10 | Penfield, NY | added MSN by accident - did a Gmail address - MSN is a pain! get messages that it's not working properly | |
| Dennis | 13:13:29 | North Chili, NY | new laptop - trial version of MSOffice - didn't want to pay - uninstalled it, installed old Office 2000 - can open old docs, but when make new doc, can't open it | |
| Bill | 13:23:56 | irondequoit, NY | wireless netbook - 2 networked computers - WRT54G Linksys router - wireless works fine - trying to get the netbook on the same network as the desktops - can see the netbook from the other two | |
| Mike | 13:34:58 | Rochester, NY | wants new printer - needs to scan multi-pg docs to PDF. Has good printer, but needs scanner | |
| Joe | 13:38:14 | Pittsford, NY | streaming video from multiple classrooms over the Internet? | |
| Mike | 13:47:29 | irondequoit, NY | playing CD in DVD - paused for about 7 hours - damage? | Tango - when dump temp files, some won't go | |
| 2012-01-07 - 8 callers | ||||
| Victor | 12:28:19 | irondequoit, NY | get rid of temp files | |
| Joe | 12:35:58 | Orchard Park, NY | re: running as an ordinary account sudowin | |
| Rich | 12:50:05 | Rochester, NY | ways to write apps for Android phone? | |
| Sandy | 13:11:03 | Webster, NY | Dell Inspiron - mouse wouldn't work - why USB not recognized? | |
| Bill | 13:16:48 | Greece, NY | removing self from Internet | |
| Bill | 13:21:03 | irondequoit, NY | small home network linsys wireless router - two computers and a Blu-Ray player wired - laptop wireless - can't see the computers that are wired | |
| Jim | 13:31:01 | Greece, NY | dot matrix printer - now printing gibberish - test print from printer fine - test print from computer gibberish | |
| Paul | 13:37:18 | Rochester, NY | reminiscing about inkjets, WD-40, and printheads | |
| 2011-12-31 - 9 callers | ||||
| Dar | 12:26:32 | Toronto, Ontario, CA | re: getting off the lawn - YouTube - "Get the F Off My Lawn!" - Corner Gas | |
| Linda | 12:31:39 | Greece, NY | iPad - turn preview pane off when check email? | Roku | |
| Dan | 12:46:46 | Pittsford, NY | v. large files - Mac Pro - terabyte video files - did repair disk, "Clean My Mac," etc. still sluggish, getting the beachball. Defrag? | |
| George | 12:55:29 | Greece, NY | voice recognition - Siri? Dragon Dictate? | |
| Dan | 13:00:27 | Webster, NY | 2G RAM - most new machines have 4 - Win7 - % of RAM, rarely get over 55%-60% | |
| Marie | 13:12:13 | Chili, NY | laptop: sometimes wipes out email, jumps to something else | |
| Larry | 13:17:51 | Rochester, NY | bought an iMac - a PC person - installed Norton AV - turned on firewall - anything else? | HP deskjet D4360 - | |
| Rick | 13:29:36 | irondequoit, NY | "Friend" got Kindle Fire - what do you think of them? | |
| Steve | 13:40:16 | Rochester, NY | Win product key - is the 6 really a 9? | |
| 2011-12-17 - 9 callers | ||||
| Tony and Nancy | 12:28:30 | Rochester, NY | what about security and stuff? Want to get rid of Norton - what else should they use? | |
| Victor | 12:42:06 | irondequoit, NY | MS Security Essentials | |
| Brian | 12:45:18 | Pavilion, NY | tries to catch the show - works Saturday - bought the Annoyatron (2 of 'em) | |
| Mark | 12:59:01 | Greece, NY | the Rocket Man commercial - Fender audio is the sponsor | |
| Jim | 13:09:55 | Greece, NY | re: commercials | bought laptop - no Internet access - go to library - how stay secure? | |
| KC | 13:12:58 | Rochester, NY | I have PC, friend has Apple - I have .flac/shn format - how save to HD so he can access them? | |
| Tom | 13:25:54 | Bergen, NY | ATI All-in-Wonder Pro - driver for XP? | video won't play on HP | |
| Joan | 13:29:33 | Rush, NY | Firefox - switched from desktop to laptop - had everything reloaded - when start Firefox, Bookmark bar does not show | |
| George | 13:54:57 | Greece, NY | radioshark problem - we asked if he had the most recent version - they don't seem to label versions - power conditioning? Laptop has no other use (archival, etc., but that's it) | |
| 2011-12-10 - 6 callers | ||||
| Christian | 12:28:18 | Houston, TX | Blackwatch Ave lights - near Perinton Wegman's | |
| Joe | 13:09:08 | Fairport, NY | IBM had the capacity to build drives right here in NY | |
| Julie | 13:14:31 | Largo, FL | Turbo Speed Road Runner - what's the difference? | |
| Bob | 13:48:31 | Brighton, NY | HP Touch - sale starting the 14th at $99 | Trying to root Nook for Android | |
| Wayne | 13:52:47 | Holley, NY | Android 2.2 Craig - resistant touch, not capacitive touch | |
| George | 13:56:05 | Greece, NY | radioSHARK - record off-air broadcasts - hangs from time to time, does not record | |
| 2011-12-03 - 6 callers | ||||
| Frank | 12:33:56 | Rochester, NY | SONY computer - about a yr old - had TIFF photos - can't read it | SONY can't read PDFs | flash drives - require drivers to run them? | |
| Joya | 12:40:07 | Rochester, NY | cable card - Time Warner DVR box - cable card can be used to record premium cable channels on your laptop? | |
| Al | 12:57:12 | Macedon, NY | discarded a reset disk for one of his laptops - Acer doesn't offer it anymore - what can he do? | |
| Lynn | 13:16:11 | Clymer, NY | new computer - needed to burn backup disks - can't find anyplace to get them again | SpinRite - 1.5TB drive - won't run SpinRite | |
| Richmond | 13:27:55 | Rochester, NY | wants new computer - AMD vs Intel? | |
| Dennis | 13:32:36 | East Rochester, NY | iMac - 19" - put disc in, started loading, after 10 mins, was still loading - tried to eject - wouldn't - can't get it out | |
| 2011-11-26 - 9 callers | ||||
| Thomas | 12:18:58 | irondequoit, NY | wireless mice - don't use them because they can be hacked? | |
| Chris | 12:28:57 | Gates, NY | 1st gen iTouch - wasn't connected to WiFi or computer, but iTunes updated and only stuff left was a few podcasts | |
| George | 12:35:13 | Webster, NY | Win7 - when turn on, get msg: document schdsks.exe caused a serious error last time it was opened. Do you want to continue opening it? Y/N - Word failed to start correctly | will Norton stop it? | |
| Victor | 12:48:40 | irondequoit, NY | WMRT - been installed four times? | |
| George | 12:56:36 | Brighton, Michigan | Win Task Mgr - handles, threads, processes | |
| Mark | 13:10:13 | Henrietta, NY | digitize VHS tapes? | |
| Joe | 13:33:47 | Cheektowaga, NY | re: ATandT/T-Mobile merger | re: "average" computer | |
| Pat | 13:44:56 | Lindenville, NY | re: a few weeks ago - couldn't open in Word, could in OOo. | Mythbuntu - new HD card - driver problem?? | |
| Wesley | 13:54:56 | Coleville, NY | streaming - output levels too low on some stations - including ours! | |
| 2011-11-19 - 10 callers | ||||
| Ed | 12:15:18 | Gates, NY | Windows E machine - host.exe problem - redirect virus, too | |
| Bob | 12:32:33 | Chili, NY | Dell laptop 3-4 yrs old - Vista - can't run screensaver | |
| Dennis | 12:44:09 | Rochester, NY | re: root kit | |
| Jim | 12:48:54 | Fairport, NY | affiliate programs? | |
| Gary | 12:54:06 | Greece, NY | Xbox - DSL - Netgear router - Xbox is wired | |
| Dave | 13:18:25 | Webster, NY | Viewsonic G 10.1 Android 2.2 - | |
| Joe | 13:35:06 | Buffalo, NY | re: Angry Birds | |
| Rob Linton! | 13:42:14 | Greece, NY | Re: the great, new Jazz 90.1 app! | |
| Bob | 13:48:49 | Greece, NY | re: Dr. Who | |
| Jim | 13:53:35 | Greece, NY | Dell 8200 9 yrs old - screen for booting in safe mode - counting down - rebooted - | |
| 2011-11-12 - 10 callers | ||||
| Jim | 12:14:59 | Greece, NY | buying laptop - what antivirus? | |
| Gerd | 12:23:04 | Victor, NY | using Norton Internet Security 2011 - still need antivirus? | |
| Vic | 12:33:01 | irondequoit, NY | had virus removed - using avast! suite - something better? MS Office/Bus 2010 not working - can't uninstall it | |
| Vic | 12:44:20 | irondequoit, NY | it worked! | |
| Joe | 12:51:35 | Buffalo, NY | had Firefox 7.0.1 - newer version avail! - did the update to 8.0 - in email, clicked link and got Firefox | |
| Steve | 12:59:15 | Walworth, NY | port forwarding and IP cameras - has several cameras, can only access 2 of them | is there a better router? | |
| text message | 13:05:12 | Rochester, NY | does the glass on the iPhone 4G break easier than on the 3G? | |
| Julie | 13:13:04 | Largo, FL | lots of antivirus stuff - too much? ZoneAlarm, Spybot, Ccleaner, Avast! | |
| Walter | 13:30:37 | Greece, NY | Linux desktop environment? | |
| Pat | 13:52:04 | Rochester, NY | XP - locked up - turned power off - won't restart - wants to start in safe mode | |
| 2011-11-05 - 7 callers | ||||
| Vic | 12:15:09 | irondequoit, NY | 1 Nov was last time could get on Firefox - upgraded iTunes, tried to upgrade Firefox to 4 - after 1/2 hour, gave up - Kaspersky scan | |
| Bill | 12:34:03 | Greece, NY | Dad just purchased laptop - wireless /w security - easy way to run Quicken on both machines? | |
| Al | 12:45:21 | Rochester, NY | MS Malicious Software Tool | Firefox - downloads disappear | |
| Joann | 13:12:45 | Greece, NY | iPad 3? | |
| Roger | 13:23:53 | Greece, NY | computer died - looking for replacement - Win Word Excel Access - Webmail, gen. surfing - EasyShare | |
| Maryann | 13:28:29 | irondequoit, NY | someone is sending out bogus emails from a friend's computer | |
| Dennis | 13:49:59 | Rochester, NY | a tech - does fire alarm work - 50 group homes - does 1/4ly tests on form, did hard copy - now they want email - what's the smallest type of form that could be sent as PDF? | |
| 2011-10-29 - 8 callers | ||||
| Rick | 12:36:14 | Rochester, NY | java: npo has no object | |
| Linda | 12:59:48 | Greece, NY | Ice Cream Sandwich - how come we all don't get it? | |
| Don | 13:11:59 | Hilton, NY | re: power outage - cell phone was charged but no tower - land line worked | |
| Ed | 13:29:51 | Henrietta, NY | laptop from big box store - add antivirus and spyware? - office starter? | |
| George | 13:36:24 | Greece, NY | how to determine how much RAM being used - | |
| Bruce | 13:39:56 | Hilton, NY | Abits VT7 motherboard - will be able to run PCIx video card? | |
| Karl | 13:47:45 | Pottstown, PA | Yahoo! email - search function? - | |
| Charlie | 13:51:09 | Rochester, NY | openoffice questions | |
| 2011-10-22 - 7 callers | ||||
| Pat | 12:27:21 | Lyndonville, NY | member! MS - tech @ small hospital in Niagara County - file share - up from Office 2003 to 2007 - about 2 yrs of docs can access fine. Older than that, takes 20-45 mins to open in Office - fine in OOo and Notepad | |
| Dar | 12:40:55 | Toronto, Ontario, CA | remind us every Sat - can listen using the Android market and download the app! | |
| David | 13:04:32 | Rochester, NY | iPad - PC user - has Excel sheet for biz - ported to Numbers - ported back - what a mess! Can one edit an Excel sheet on iPad? | |
| Linda | 13:28:09 | Greece, NY | iTouch - InstaPaper | |
| Stephen | 13:32:56 | Rochester, NY | old games worked fine under XP - Win7 - they don't work | |
| George | 13:51:42 | Greece, NY | how much RAM is being used at any one time? | |
| Mike | 13:55:22 | Cheektowaga, NY | WBFO - syndicate? _ Port Forwarding on Netgear - RR will block those ports | |
| 2011-10-15 - 6 callers | ||||
| Chris | 12:17:01 | Rochester, NY | having problems updating iTunes - reinstall Windows? | Chrome same problem | |
| Bud | 12:37:46 | Greece, NY | 70 yrs old - son gave him Apple laptop - no one teaches how to use Apple! Who? basic-before-novice instructions | son had lots of DJ stuff xfer'd to new Mac. Left a lot of junk - how do I get that off? | |
| Judy | 12:55:01 | Hilton, NY | wants to change OS - XP - | |
| Don | 13:00:40 | Hilton, NY | converting from Mac to PC or vice-versa you can incur lots of costs in new versions of the software | |
| Michael | 13:38:53 | Greece, NY | need computer for music - looking at iMac - friend is Windows user | |
| Dar | 13:43:56 | Toronto, Ontario, CA | soluto - LawsonTechnology.com | |
| 2011-10-08 - 8 callers | ||||
| Fritz | 12:27:13 | Canandaigua, NY | re: Jobs | 2 Oct HTC vulnerability - Android at the mercy of the carrier | |
| Joe | 12:34:52 | Rochester, NY | Win7 - SP1 won't install | |
| Dennis | 12:40:12 | Rochester, NY | Took picture of 8x10 ruled lined paper, scanned, PDF'd, and it's 24M! | |
| Richard | 12:54:06 | irondequoit, NY | isn't a member because we don't play Barbra Streisand | new HP, older Dell - Dell wants to update Adobe reader all the time | |
| Philip | 13:09:07 | Penfield, NY | laptop died - Kaspersky - trying to access password file - blew HP contact away - AVguard showed up | |
| Zack | 13:12:46 | Brighton, NY | interest in all things zombie - zombie file in Chrome? | |
| Carl | 13:18:01 | Pottstown, PA | audacity to record internet streams - need to record when not home | |
| Donna | 13:50:24 | Henrietta, NY | re: HP laptop - Richard - her computer wouldn't update, either | |
| 2011-10-01 - 9 callers | ||||
| Bodhan | 12:15:23 | Rochester, NY | bought AVG Pro, finds tracking cookies, subscription ended, can't update. | |
| Jim | 12:33:36 | Churchville, ny | Microsoft Updates, gets notices for Office 2010, only has 2003. | |
| Bil | 12:39:01 | Webster, NY | .Net framework updates fail | |
| Virginia | 12:49:50 | Pittsford, NY | thinks has virus, OpenCloudSecurity. | |
| Joe | 12:51:22 | Cheektowaga, NY | Re: previous office 2010 updates without having 2010, has uninstalled Outlook Express, still getting updates. | |
| Julie | 13:03:56 | Rochester, NY | can't open PDF files. | |
| Victor | 13:08:40 | Irondequoit, NY | Firefox speedy upgrades, add-ons don't work. | |
| Tim | 13:45:33 | Rochester, NY | upgrade USB 1 to USB 2 on 1998 computer? | |
| Julie | 13:50:44 | Rochester, NY | Certificate Error, cause by bad clock setting. | |
| 2011-09-24 - 11 callers | ||||
| Zack | 12:19:07 | Brighton, NY | backups - backup to NAS - wants to backup the NAS to online | |
| Brian | 12:31:59 | Rochester, NY | re: Tango | |
| Joe | 12:40:46 | Buffalo, NY | Google+, Facebook, etc. | |
| Steve | 12:53:55 | Rochester, NY | Dymo Labelmaker on Mac Tower - Lion - can't close the program | |
| Panni | 12:58:00 | Brighton, NY | Lexmark 1200 printer w/ Toshiba - have changed cartridge - does scanning, won't do copies, won't print - "no connection to computer" | |
| Judy | 13:23:03 | Hilton, NY | superantispyware - fantastic - virt mem low | |
| Richard | 13:32:39 | Webster, NY | get phone calls from "Dell" - they can tell his computer is infected | |
| Sal | 13:34:23 | Fairport, NY | Overdrive - makes an app for iPad to get books right from Monroe County Library | |
| Wesley | 13:38:18 | Cowlesville, NY | XP SP3 - tried avast! trial - lapsed - now, on startup, reminder pops up | |
| Don | 13:45:34 | Hilton, NY | free out-of-copyright audiobooks - librivox.org | |
| Mike | 13:51:30 | Webster, NY | XP - gets emails from Yahoo! - didn't upgrade email - have to type in email address completely - can fix? | |
| 2011-09-17 - 9 callers | ||||
| Dan | 12:33:34 | Greece | Quad Core laptop that doesn't overheat. | |
| Dave | 12:36:30 | Rochester | Macbook Pro Safari always opens last web site, not home page. | |
| Frank | 12:51:49 | Irondequoit | computer with VIsta, photo cd, icons are too small. | program registration keeps comes up at login | |
| Jake | 13:05:23 | Webster, NY | ||
| Jake | 13:06:26 | Webster, NY | wireless router stopped working, replaced it, working worse that the old one was | |
| Judy | 13:21:12 | Hilton, NY | AVG says not fully protected, | |
| Greg | 13:28:18 | Rochester, NY | room mate's computer can't hook up to cable to roadrunner, his can. | |
| George | 13:30:51 | Rochester, NY | Daves Basic Computer configuration out of date | |
| Dave | 13:35:33 | Rochester, NY | Vista, WIndows update not working. | |
| 2011-09-10 - 5 callers | ||||
| Jim | 12:25:32 | Nashua, NH | Computer America - been on longer?? | GoingLinux.com | |
| Joanne | 12:42:19 | Greece, NY | almost ready to jump into the iPad - new one - buy now or wait? | |
| Smilee | 13:16:23 | Rochester, NY | re: Zune Marketplace and putting the podcast there | |
| Judy | 13:53:02 | Hilton, NY | trying to add new printer - it's bucking her - | |
| Joe | 13:55:25 | Buffalo, NY | G+ - circles - how do they work? | |
| 2011-09-03 - 10 callers | ||||
| Brett | 12:17:22 | Rochester, NY | musician - has FireStudio - 10 in-out I/O on firewire - Win XP - got latest driver - when go to sync, hardware wizard comes up - finishes, re-detects, re-detects, then works | |
| Zack | 12:29:37 | Brighton, NY | biometrics - keyboard biometrics? | more info about an album or artist | |
| Stan | 12:35:17 | Webster, NY | bought Lenovo - McAfee - real-time scanning not working | |
| Robert | 12:40:24 | Rochester, NY | QR codes - wants to put one that does email on a business card | |
| Joel | 12:48:36 | Pittsford, NY | OCZ solid state drive W7 w/ reg. internal HD for data - lots of suggestions for tweaks - should I? | |
| Marie | 13:02:41 | Chili, NY | laptop - video going - planning on buying another laptop | moderate home use - | |
| Bob | 13:13:24 | Rochester, NY | HP TouchPad - good idea? | Uncle Dave liked a program for streaming video | |
| Fritz | 13:25:47 | Canandaigua, NY | re: "inside baseball" re: HP TouchPad | |
| Ray | 13:44:45 | Greece, NY | using cable for AOL, etc. - can't get connected - "may be problem w/ firewall" - PCCillin - can't find it | |
| George | 13:49:03 | Greece, NY | SanDisk thumb drives - U3?? | diff machines - could you put QuickBooks on a thumb drive and use it on another computer? | |
| 2011-08-27 - 7 callers | ||||
| Chris | 12:15:08 | Gates, NY | has archival DVD from prints - Snapfish - when play on DVD on big screen or laptop, they look terrible - everywhere else it looks great | |
| Marie | 12:20:35 | Chili, NY | laptop 5-yrs-old picture goes away and vertical lines - cursor freezes | Apple will be okay | |
| Doug | 12:52:57 | Pittsford, NY | HP Laptop XPSP3 - Media Center - boots to black screen w/ multimedia icons | |
| Steve | 13:04:22 | Walworth, NY | XPSP3 - won't finish bootup | |
| Carl | 13:07:10 | Pottstown, PA | re: texting | |
| Dar | 13:11:27 | Ontario, CA | runpee | for flats/slow leaks - Gunk brand puncture seal | make sure the tube is at the 12 o'clock position | |
| Linda | 13:20:29 | Greece, NY | comment: Oprah Network - Life 2.0 Ch 436 - about Second Life! | how buy apps w/o putting credit card on phone? | password to get to phone? | |
| 2011-08-20 - 5 callers | ||||
| Lynn | 12:43:10 | Clymer, NY | power supply: check voltage under load or open? | is there good software tester for IDE controller? | what's a good ebook for tech manuals for a reading-impaired person? | |
| Jim | 13:10:36 | Syracuse, NY | Thunderbird - can't add email addresses to address book | |
| Rich | 13:20:00 | irondequoit, NY | old desktop - want to sell - best way to get rid of data? | looking for netbook - suggestions? | |
| Dennis | 13:29:13 | Rochester, NY | W7 desktop - MSOffice07 trial - uninstall - keep getting updates! | |
| George | 13:55:27 | Greece, NY | desktop XP Home - opening Outlook - sometimes takes forever to come up - | |
| 2011-08-13 - 2 callers | ||||
| Joe | 13:13:17 | Buffalo, NY | re: poll - Facebook privacy and oxymoron? | any experience w/ APUs? | what's the minimum acceptable graphics RAM? | |
| George | 13:51:25 | Greece, NY | record radio programs from the Internet | |
| 2011-08-06 - 10 callers | ||||
| Carl | 12:11:26 | Pottstown, PA | uses IE8 - recommend a good popup blocker | |
| Tom | 12:39:15 | Rochester, NY | G+ | |
| Maryann | 12:55:45 | irondequoit, NY | Darik's Boot and Nuke | |
| Nick | 13:14:34 | Rochester, NY | wants to learn how to install/reinstall Vista - enjoys working with them | |
| Linda | 13:20:06 | Greece, NY | Microsoft must think everybody's got a lot of money (re: XP)|XP Desktop - rarely use - worked great - next day, it was rebooting itself | why is Win7 laptop as slow as XP? | |
| Gil | 13:32:16 | Webster, NY | re: Nick - do all the backups, then take old HD out, put new HD in, install | listens often on Ustream - hears a harmonic oscillation on Ustream | moving, would like to put in home audio system that works thru iPad/iTunes | |
| Dennis | 13:35:04 | Rochester, NY | re: Nick - get the drivers before you do anything else | |
| Ed | 13:45:43 | Ithaca, NY | Mac 10.5.2 - what's involved in upgrading to Lion? | program that would collect podcasts on a thumbdrive? | |
| Henry | 13:50:30 | Brighton, NY | Win7 - wireless Linksys adapter - doesn't work - WMP54G | |
| Henry | 13:55:18 | Rochester, NY | re: backups - what's the folder to back up? | |
| 2011-07-30 - 5 callers | ||||
| Eric | 12:16:07 | Gaithersburg, MD | Vista -> 7Pro - D: drive - updated always? | has a program doesn't have the disks for - can make disk image? | |
| K.C | 12:29:31 | Rochester, NY | Win7 iPhone 3GS - iPad2 - how sync bkmarks from phone to iPad? | |
| Larry | 12:46:31 | Penfield, NY | Canon flatbed scanner - parallel port - bought laptop W7, USB | |
| Sal | 13:09:36 | Fairport, NY | changes re: patents being awarded to Apple? | |
| Victor | 13:17:50 | irondequoit, NY | WiFi - getting laptop - how close do you have to be? | |
| 2011-07-23 - 10 callers | ||||
| Chris | 12:12:41 | Colorado Springs, CO | 3G on iPad - trying to send pix - VERY slow on 3G! | |
| Jim | 12:18:04 | Rochester, NY | problem getting on Internet - Dell - reloaded Windows - RR - Ubuntu goes fine | how shut off McAfee? | |
| Dennis | 12:29:17 | Rochester, NY | turntable - rip vinyl? | |
| Lou | 12:34:28 | Fairport, NY | fried computer? power went out, no surge protector - startup, turns off, power light stays on | |
| John | 12:48:27 | Henrietta, NY | re: Lou - back up your computer first thing! | |
| Fritz | 13:06:15 | Canandaigua, NY | re: data usage - | |
| Don | 13:14:05 | Hilton, NY | re: wireless usage - has Android at Niagara on the Lake - had used $2 of roaming data! | |
| Linda | 13:27:36 | Greece, NY | thanks for last week - everything came back | trying to get TV stations on the smartphone | loves Lookout | |
| Gil | 13:32:53 | Webster, NY | very apropos I brought up the heat problem in computers - heat is higher in the computer than in the air | |
| Joe | 13:51:22 | Cheektowaga, NY | happy that Linus is bumping the version number up | 500GB discs | |
| 2011-07-16 - 9 callers | ||||
| Linda | 12:22:55 | Greece, NY | re: cell phone | new Android phone - can't install any stuff | |
| Chris | 12:31:46 | Gates, NY | iTouch, iPad - in airports - WiFi - no DNS or router info | |
| Jim | 12:35:29 | Rochester, NY | been looking for inkjet printer that will do CDs and DVDs directly | |
| Joe | 12:54:52 | Buffalo, NY | re: texting while driving | re: Netflix bills | |
| Vic | 13:12:47 | irondequoit, NY | re: distracted driving | |
| George | 13:20:05 | Rochester, NY | re: Vic | G+? | |
| George | 13:33:26 | Greece, NY | ActiveX? | |
| Skip | 13:37:48 | Henrietta, NY | how get rid of G+? | MS Update/Win update - ActiveX control - XP | |
| Wayne | 13:52:50 | Holley, NY | Nook -> WiFi problems - | |
| 2011-07-09 - 7 callers | ||||
| Dar | 12:27:51 | Toronto, Ontario, CA | smartphones - can die | Chrome Extensions | |
| Bodan | 12:32:51 | Rochester, NY | Google+ - Photo ownership | Firefox 5 | |
| Linda | 12:47:03 | Greece, NY | Android phone - Boost mobile - $50/mo unlimited - Android 2.2 OS - Samsung Galaxy Prevail | |
| Carl | 12:52:00 | Pottstown, PA | when see "listen live," how do you know the actual URL? | |
| Carl | 13:23:02 | Greece, NY | Ubuntu - error: no such partition - GRUB rescue | |
| Joe | 13:30:28 | Buffalo, NY | re: Carl from Greece: Download the DVD of Ubuntu then you have all the software on the one disk - WUBI | |
| Peter | 13:50:22 | Penfield, NY | re: Carl from Pottstown - httpfox FF addon | G+ TOS | | |
| 2011-07-02 - 11 callers | ||||
| Maxine | 12:43:19 | Greece, NY | Ubuntu 11.4 - wireless printer won't work | |
| Victor | 12:50:06 | irondequoit, NY | Dave: did you test Firefox 5? | |
| Joe | 13:07:58 | Rochester, NY | Re: virus that hides everything - has encountered it - has an elegant solution | |
| Jim | 13:11:22 | Nashua, NH | got a popup (computer infected) - ran Avast!, etc. - ran ccleaner, etc. | |
| Peter | 13:20:16 | Penfield, NY | re: Final Cut Pro | |
| Gerd | 13:28:24 | Victor, NY | please talk about backup | |
| Victor | 13:30:01 | irondequoit, NY | happy with Firefox 5 - some addons not compatible | |
| Gil | 13:33:38 | Webster, NY | curious about recommendation - iPad with iTunes on XP - what's the best/most compatible calendar? | comments on iPad to control music remotely? | |
| Roy | 13:37:51 | Pittsford, NY | all of a sudden, a number of apps have stopped working - streaming - WinAmp, Firefox, etc. won't stream | |
| John | 13:46:10 | Rochester, NY | dual-boot kinda guy - create small (10G) partition, put Linux on it, can help with bootup problems | |
| Nick | 13:53:58 | irondequoit, NY | laptop - net connection issue - has router at foot of basement stairs - very successful using laptop everywhere - also in garage, but intermittently - can't get connection in garage - daughter's laptop works great | |
| 2011-06-25 - 10 callers | ||||
| Gary | 12:25:56 | Rochester, NY | new Toshiba laptop -W7 - wife has Vista - desktop has XP - printer on desktop | |
| Vic | 12:28:14 | irondequoit, NY | W7 64 - HP printer - Firefox 3 worked, FF4 didn't print | | |
| Gil | 12:42:51 | Webster, NY | installed Ubuntu on friend's laptop - laptop has run out of space - installed w/ Windows as dual boot | |
| Bodan | 12:53:40 | Rochester, NY | new work computer - Acer Veriton - what do we think? | |
| Jim | 12:57:48 | irondequoit, NY | computer messed up - replaced motherboard - now it's worse | |
| Steven | 13:10:34 | Rochester, NY | re: subscribe to Web site for guitar - video stutters - forum says it's not him; site says it's him | |
| Linda | 13:23:26 | Greece, NY | iPod shuffle (from last week) - reset as told to - still get playlist 1, playlist 2 | |
| Ernesto | 13:26:36 | Perinton, NY | W7 phone - ATandT - thought it would be more versatile - can't install med programs | |
| Bear | 13:46:14 | Pittsford, NY | OS X app - Sleepytime 1.0 - freeware - listens to talk shows - | |
| Dar | 13:49:21 | Toronto, Ontario, CA | Android App: Android Assistant - 14 features! - | |
| 2011-06-18 - 9 callers | ||||
| Linda | 12:12:19 | Greece, NY | IE9 - what do you think? | shuffle with playlist - doesn't name the songs | |
| Carl | 12:16:49 | Pottstown, PA | resume question - orig typed on typewriter - OCR'd it - tried to edit - didn't go very well | |
| Steve | 12:52:57 | Rochester, NY | created Web site with NVU - used WYSIWYG - lots of links | |
| Steve | 12:59:17 | Rochester, NY | online guitar teaching - streaming video - many others having same problem - Macbook Pro FF4 - they stop - Safari doesn't work either | |
| Mike | 13:09:27 | Bristol, NY | re: Verizon hotspot and Thunderbolt phone | ping problem - VPN won't stay open - DSL ping 60ms, hotspot 150-250ms which is too slow | |
| Victor | 13:13:16 | irondequoit, NY | Incredimail - click on link and can send to Incredimail - in Word, it goes to OE | |
| Joe | 13:20:16 | Cheektowaga, NY | Internet Provider caps - TW is thinking about doing that again | |
| Peter | 13:33:00 | Penfield, NY | followup from a few weeks ago - Powerbook G4 - iTunes 9 - just wanted to play 1 song, not the history - the search bar was a good suggestion - found two other things that can be done | re: cellular ISPs | |
| Burt | 13:45:28 | Palmyra, NY | grabbed wrong USB stick to dump ISO image onto - can I clean that up? | |
| 2011-06-11 - 6 callers | ||||
| Bodan | 12:29:21 | Rochester, NY | how did Dave get lucky enough to announce Girls with Guitars? | |
| Carl | 12:54:04 | Rochester, NY | Dell a960 printer -> Win7 64-bit - won't work - driver avail? | |
| Dave | 12:57:33 | Rush, NY | AMD XP Pro - blue screened last week - ATAPI.SYS - safe mode wouldn't work - reboot could get to login screen - start to come up, blue screen | |
| Art | 13:20:13 | Victor, NY | given HP Pavilion Laptop - defunct, probably - screen so dark, can't see anything | |
| Big Bill | 13:47:39 | Webster, NY | HP Pavilion A1023C - Win7 - device manager says happy - gets no sound when plug in speakers - front jack works | |
| Skip | 13:53:06 | Henrietta, NY | can't get Java to work on some games - was working | trying to do NYS sales tax - | |
| 2011-06-04 - 3 callers | ||||
| Sal | 12:57:50 | Fairport, NY | MacDefender: saw the popup - tried to mimic Finder window | |
| Howard | 13:36:45 | irondequoit, NY | XP - sometimes double-click on icon doesn't open - right-click on icon, drop-down always opens | auto-off - monitor shuts off, hard drive doesn't | |
| Charlie | 13:46:45 | Rochester, NY | msg: need USB drivers - why would I need USB drivers? | |
| 2011-05-28 - 7 callers | ||||
| Rich | 12:20:16 | irondequoit, NY | re: getting online wirelessly at work - W7 - laptop - server 2003 at work - when see net, 2 connections - might work for second or two - seeing both at same time | |
| Peter | 12:33:39 | Penfield, NY | iTunes - when play song from folder and song finishes, autoplays other songs - how stop that? | got shipment from Amazon w/ his phone number on it! | |
| Gil | 13:03:06 | Webster, NY | re: app vs application | has iPad2 - loves it! - wants to remote desktop | |
| Victor | 13:07:44 | irondequoit, NY | Re: Ask Nick! | |
| Lynn | 13:41:47 | Clymer, NY | Vista - when boot, gets to login window, pointer freezes - few times, USB mouse worked - hid-compatible instead of PS/2 mouse | doubled files on each machine | |
| Jason | 13:45:15 | Altoona, PA | re: Lynn - run cable from KVM switch to USB adapter to the computer | |
| Gerd | 13:50:50 | Victor, NY | XP Pro - driver reviver program - vga-compatible - won't download it | |
| 2011-05-21 - 5 callers | ||||
| Steve | 12:32:26 | Rochester, NY | older computer from 2003 - WinXPHome - dead - now what? | |
| Jeff | 12:48:43 | Rochester, NY | Netflix - SONY Bravia TV - buffering problem - switched to Apple TV - no problem | |
| Steve | 13:33:29 | Mendon, NY | place in Old Forge, camera in it, RR, wireless router, connect camera recorder, internet phone - when power goes off, gets different IP address | |
| Steve | 13:40:09 | irondequoit, NY | re: Google Town Hall - only give you your preferential political opinions? | |
| Dennis | 13:51:18 | Rochester, NY | Win7 - Firefox 4 - can't do banking | |
| 2011-05-14 - 6 callers | ||||
| Bob | 12:18:19 | Rush, NY | re: Total Recorder | |
| George | 12:35:52 | Greece, NY | uses RadioShark - has a loud background hum - powered down the computer - won't come back up | could not read XP Home disc | |
| Ernesto | 12:41:11 | Perinton, NY | 3T drive - only 2T in Windows | |
| Bill | 13:00:06 | irondequoit, NY | what format should he save music in? has an iPod | |
| Robert | 13:12:55 | Rochester, NY | iPhone - wife getting new phone - looking at iPhone and Android - concerned about no Flash on iPhone | |
| Richard | 13:36:02 | irondequoit, NY | requirement of email address and a password is making him crazy | |
| 2011-05-07 - 12 callers | ||||
| Don | 12:15:59 | Hilton, NY | viruses on Linux?| 32 or 64? | |
| KC | 12:18:38 | Rochester, NY | built board - runs hot - different programs read different temps - which accurate? | |
| Linda | 12:30:42 | Greece, NY | using Mozilla - trying Google Chrome - can't figure it out | |
| Bruce | 12:33:51 | Hilton, NY | W7 repair CD - what order for boot in BIOS? | |
| Howard | 12:51:12 | irondequoit, NY | Tango - AVG - several files were locked | |
| Chick | 12:55:15 | irondequoit, NY | installer from Dell - reinstalled OS | cost of recovery? | |
| Don | 13:10:37 | Hilton, NY | installing 64-bit Ubuntu - allocate drive space | |
| Victor | 13:12:09 | irondequoit, NY | Firefox 4.0 could not print - does 4.0.1 fix that? | |
| Joe | 13:16:06 | Rochester, NY | web sites are being flashed based - hate it | |
| Ed | 13:19:24 | Ithaca, NY | new laptop - what programs should I put on it first? How xfer bookmarks and passwords | |
| Blaine | 13:51:18 | Rochester, NY | HP Pavilion slimline - want to install an intensive program - want to max RAM | |
| Bodan | 13:54:48 | Rochester, NY | Lumix camera | |
| 2011-04-30 - 11 callers | ||||
| Jim | 12:28:22 | Nashua, NH | Libre Office - | |
| Jim | 12:33:37 | Webster, NY | making movie w/ MSN MovieMaker - when working w/ music, it freezes | |
| Leah | 12:43:40 | Rush, NY | scareware - can't get rid of it | |
| Sal | 12:59:59 | Fairport, NY | study: using 3 random American words is a good password | |
| Aaron | 13:15:15 | Livonia, NY | re: SETI | |
| Victor | 13:16:09 | car | CCleaner, etc. - Glary Utilities | |
| Joe | 13:32:02 | Henrietta, NY | loves this station | |
| Fritz | 13:34:12 | Canandaigua, NY | re: 3-word random password - Steve Gibson doesn't like it | password | |
| Marsha | 13:48:57 | Greece, NY | Lenovo Laptop - ATandT communications manager - what could I use instead? | can I take IE off my computer? | |
| Jason | 13:51:41 | Altoona, PA | is shutting down the Allen array going to affect the Aricebo array? | |
| Scott | 13:55:24 | Buffalo, NY | Bonvibre! last Wed's South Park was about people who don't read the EULA | |
| 2011-04-23 - 5 callers | ||||
| Ed | 12:14:09 | Ithaca, NY | Both Mac and PC - ext. HD for backup - same drive for both computers? | |
| Linda | 13:00:12 | Greece, NY | friend's son - 14 yrs old - wants to buy notebook - Windows Starter | |
| Vic | 13:05:41 | irondequoit, NY | re: PhoneZoo - phone only; can't download the ringtones? | |
| Jim | 13:34:53 | Greece, NY | replaced UPS batteries - what should be plugged in | |
| George | 13:55:56 | Greece, NY | free TurboTax from a company - would like to keep a copy | if can, what prevents from selling it? | |
| 2011-04-16 - 10 callers | ||||
| James | 12:42:32 | re: last week question | ||
| Harvey | 12:42:59 | Walworth, NY | re: burning CDs on to multiple CDs | |
| Bob | 12:45:53 | Greece, NY | new laptop - username/password - sometimes says "must be admin" | |
| Scott | 12:51:13 | Buffalo, NY | re: adding a radio station to iTunes | |
| Jerry | 12:55:01 | Rochester, NY | re: big MS download - one of them failed - 1603 error code | |
| Rich | 13:12:21 | Rochester, NY | keeping passwords in Firefox - good/bad idea? | |
| Joan | 13:17:38 | irondequoit, NY | have laptop - spy program running - in email - "System Security Alert" | |
| Joel | 13:34:10 | Pittsford, NY | program to schedule recording audio streams? | |
| George | 13:38:12 | Greece, NY | how send email? IE - pull-down lets you get to previous addresses - how scrub some out? | how make contribution | |
| Gerd | 13:50:17 | Pittsford, NY | could not get on Windows because file missing - did restore disk - did only the first part - everything was working to some degree - GMail doesn't fill the screen - need lower arrows to go back and forth | |
| 2011-04-09 - 3 callers | ||||
| Linda | 12:47:26 | Greece, NY | how do I permanently delete music from iTunes? | |
| Bill | 13:00:16 | irondequoit, NY | file sync? | network drive? | |
| David | 13:45:36 | West Henrietta, NY | managing font files | |
| 2011-04-02 - 7 callers | ||||
| Adrian | 12:20:54 | Webster, NY | fan failure - sys went to 72 deg C - both drives come up as normal, but RAID stripe has failed | |
| KC | 12:29:24 | Rochester, NY | wants front-open bezel case so can clean intakes | |
| Vic | 12:36:14 | irondequoit, NY | updated to Firefox 4 - can't print - is IE9 safe enough to download | |
| Joanne | 12:39:24 | Greece, NY | Yahoo! mail - popup window - right at top of screen - | |
| Jim | 12:51:05 | Greece, NY | XP RadioShark - in startup menu - sometimes misses a program - thinks something is updating system, reboots, and RadioShark won't start until he logs in | |
| George | 13:32:34 | Greece, NY | laptop cordless mouse cursor hangs up - got worse over a week - shutdown/reboot fixed it - tried in another machine worked fine - tried diff port - worked fine | |
| Gil | 13:50:01 | Webster, NY | was on Sargon II - saw ad for date w/ Rob in Latinum. Interesting effects in Firefox - on Win - refresh/reload some screens don't reload | iPad2 - read PDF files - what's best way get large PDFs to iPad? | |
| 2011-03-26 - 9 callers | ||||
| Chris | 12:22:18 | Gates, NY | Archival DVDs, are they worth it? | |
| Dar | 13:06:00 | Toronto, Ontario, Canada | pledged to station; square trade warranties; michale robertson: apple app store | |
| Fritz | 13:08:58 | Canandaigua, NY | pledged; can remove old Java updates? | |
| Rich | 13:11:16 | Rochester, NY | Netgear router goes offline frequently | |
| James | 13:28:22 | Rochester, NY | new laptop came with Kasperski, is it enough? | |
| Ed | 13:30:46 | Ithaca, NY | spoken word podcasts, MP3 player to play faster without changing pitch? | |
| Ralph | 13:36:54 | Bridgeport, VA | Macbook Pro 2009, getting distortion while scrolling | |
| Vic | 13:52:21 | Dayton, OH | reference to removing Java; use program JavaRA; Secunia has online plugin scanner. | |
| Vito | 13:53:27 | Chili, NY | download ZoneAlarm, then upgrade and don't like it, can downgrade from upgrade | |
| 2011-03-19 - 12 callers | ||||
| Bill | 12:16:32 | Rochester, NY | how download and burn YouTube to DVD? | |
| Ron | 12:24:22 | Greece, NY | SAM's - doing computer recycling today for free! | |
| Ted | 12:29:58 | Spencerport, NY | Thunderbird - new PC - xfered default from old to new - addresses came over okay - when add new contact, it's gone | |
| KC | 12:34:18 | Rochester, NY | Cobian backup - differential backup takes hours to run | |
| Victor | 12:37:09 | irondequoit, NY | Keeps baby aspirin at computer, in car, etc. | Firefox - sometimes go to IE - what About IE9? Safe? | |
| Bodan | 12:48:29 | Rochester, NY | re: recycling - how concerned should you be to drop off laptop - getting info off hard drive | |
| Joel | 12:51:19 | Pittsford, NY | looking for program to record whenever he wants to set it up | |
| Dennis | 13:16:40 | Henrietta, NY | iPad w/ 3G - can't make calls - 3rd party tools like Skype - dial out thru headset? | |
| Chris | 13:21:49 | Gates, NY | new laptop - music over - restoring shuffle, iTouch, iPad - podcasts go over fine; music "could not be used - orig file could not be found" - quick way to get all the songs? | |
| Charlie | 13:29:03 | Rochester, NY | IE9 - not compatible w/ CA software | |
| Gil | 13:36:06 | Greece, NY | friend got email from him, but it wasn't from him - AOL | |
| Tom | 13:50:57 | irondequoit, NY | working as user, not admin - can't print - XP | |
| 2011-02-26 - 9 callers | ||||
| Carl | 12:13:20 | Pottstown, PA | burning CD-R - d/l a radio show, too big to fit on disc - what to do? | |
| Bodan | 12:26:30 | Rochester, NY | Opera - friend suggested he try it | |
| Dar | 12:31:46 | Toronto, Ontario, CA | re: Opera - it rocks | |
| Chris | 12:34:53 | Gates, NY | iPad - import pix and vid? - many choices - which is best? | |
| Zak | 12:40:41 | Brighton, NY | optional update - SQL Srvr 2008 SP2 | |
| Linda | 12:47:36 | Greece, NY | AVG Internet Security - would you like this person to get on your computer? | |
| Jim | 12:54:25 | Nashua, NH | Phoenix Viewer and Linux | |
| Bill | 13:30:38 | Rochester, NY | use of XP for home server? | |
| George | 13:50:05 | Greece, NY | wants to build library of video clips - few secs to couple minutes - off broadcast TV to DVD - find odd file names - .but, .ifo, .vob | |
| 2011-02-19 - 11 callers | ||||
| Bodan | 12:17:49 | Rochester, NY | Skype - upgraded to latest - when try to video call, no video - can't start video renderer - DirectX? | |
| jgalloway81 | 12:28:42 | Rochester, NY | upgrade virtualbox on Mint - still in Windows mode???? | |
| jgalloway81 | 12:30:08 | Altoona, PA | was trying to upgrade | |
| Ray | 12:35:40 | Webster, NY | struggling to make a wireless connection - remodeling basement - wife's computer on 2nd fl - Netgear N150 - | |
| Victor | 12:39:34 | irondequoit, NY | re: last week - flash drive wouldn't open - W7 - Properties - compatibility | |
| Larry | 12:49:22 | Webster, NY | Canon scanner W7 laptop - TWAIN driver?? | |
| Sebastian | 12:55:31 | Rochester, NY | visual and audio artist - portable product that he can do some work on? - mix music and video - review and bit of editing | |
| Ted | 13:28:36 | Churchville, NY | floppy drive no longer recognized | |
| Craig | 13:34:54 | Rochester, NY | lives too far from free WiFi - how get it? | |
| Gil | 13:46:23 | Webster, NY | re: Craig's WiFi - better access from a distance | |
| Joe | 13:54:03 | Buffalo, NY | re: Internet kill switch: absolutely horrible idea | |
| 2011-02-12 - 13 callers | ||||
| Carl | 12:11:12 | Pottstown, PA | 512M RAM - when run out, HD is used to supplement | |
| Brian | 12:18:56 | Rochester, NY | XP was wired, now wireless. But machine won't see it | |
| Cindy | 12:29:29 | Queensbury, NY | mp3 player always too loud - put it down to 1, still too loud - down any more it goes off - sandisk | |
| Linda | 12:35:36 | Greece, NY | do I need AVG? | new monitor - words are not dark enough | iTouch - full battery yesterday AM - didn't use it - by night, empty battery | |
| Vic | 12:42:30 | irondequoit, NY | startup: adobe reader, java, installshield, - need? | |
| Jim | 12:46:02 | Geneva, NY | desktop - shift key doesn't work for certain apps - Quicken - works okay in Word - just the one on the right | |
| Frank | 12:52:33 | irondequoit, NY | loves our enthusiasm - doesn't understand a thing we do | when are we going to teach classes? Wants intermediate classes - not too basic, not too advanced | |
| Big Jim | 12:54:25 | Charlotte, NY | diff between locked or unlocked smartphone | |
| Dar | 13:11:45 | Toronto, Ontario, CA | spectrum.ieee.org - day of the living dead - the izombie apocalypse is upon us | |
| Joanne | 13:21:29 | Greece, NY | P key - sticks | |
| Richard | 13:33:14 | Webster, NY | having trouble upgrading Vista to Win7 | |
| Mike | 13:44:53 | Rochester, NY | how convert MP4 on Windows to MPEG on Xbox? | |
| Joe | 13:52:06 | Buffalo, NY | Internet Historical Moment - no more IPv4 | |
| 2011-02-05 - 10 callers | ||||
| Joel | 12:20:07 | Pittsford, NY | how to move mail from Mac Mail to Outlook 2010 | |
| Tom | 12:33:29 | Penfield, NY | has a Macbook and Ubuntu laptops Linksys 54G - called Linksys - linksys w/ lock - strong signal - linksys w/o lock w/ weak signal | Linux Tango - no viruses - rkhunter | |
| Galloway81 | 12:50:16 | Altoona, PA | what happened to the Altoona LUG? | |
| Michael | 12:55:23 | Penfield, NY | clock time going slow | |
| Gil | 13:07:51 | Webster, NY | re: Michael - two clock programs? | re: people programming their own devices - how interested are people in investing the time it takes to learn to program their own devices? | |
| Al | 13:13:55 | Penfield, NY | Photoshop Elements and Premier user groups? | developing own apps | |
| Vic | 13:18:45 | irondequoit, NY | HP update window - nothing to click on! | flash drive - recognized - but can't open | |
| Steve | 13:20:38 | Victor, NY | Hyperstudio is still around | |
| Ed | 13:30:01 | Ithaca, NY | Thinkpad XP Avast! tries to update every time he connects to the Internet | when take laptop out, cold | |
| Jim | 13:36:29 | Henrietta, NY | XP 2 yrs old - simple browsing - antivirus, antispyware - not an admin - still gets bad stuff installed | |
| 2011-01-29 - 7 callers | ||||
| Brian | 12:13:49 | Rochester, NY | re: last week - reset connection from home to public | how wipe hard drive? | |
| Carl | 12:19:59 | Yuma, AZ | Media Center - Live Mode - HD runs along with it | |
| Jennifer | 12:46:54 | Rochester, NY | MP3 - compatibility of players - uses Real Player | |
| Linda | 12:55:32 | Greece, NY | re: WinXP -> Win7 - having trouble - need to do something about IP address? | |
| George | 13:30:51 | Greece, NY | difficulty downloading email Outlook 2K3 - F9 just sits and grinds away - 80% of time it times out - timed out waiting for response from POP server | |
| Bob | 13:35:43 | irondequoit, NY | DSL - too far away? | |
| Gilbert | 13:51:11 | Webster, NY | working up to buying iPad - wifi - mobile hotspots - what about 'em? | |
| 2011-01-22 - 12 callers | ||||
| Chris | 12:16:32 | Gates, NY | thanks re: couple weeks back - slow iPad | Carbonite - user or admin? | revo uninstall HP bloatware? | webcam - where is it? | |
| Brian | 12:26:46 | Rochester, NY | Toshiba W7 - worked great - until Tuesday - ran the Tango | |
| Kevin | 12:34:50 | Clifton Springs, NY | wireless router - intermittent drops - 30%-50% of the time | |
| Carl | 12:39:26 | Pottstown, PA | AOL - has been spoofed | |
| Ron | 12:48:03 | Rochester, NY | XP Home - Lexmark 7100 allin1 - replaced color cart - fine for email - not Word or Web | |
| Rich | 12:51:18 | irondequoit, NY | thumb drive - "playing around" - back up then delete - now they're gone | |
| BT | 13:08:59 | Rochester, NY | 7 yr old Sony VAIO - freezes - | |
| Victor | 13:18:46 | irondequoit, NY | openoffice.org - text document - ccleaner - cleaned it out?? | |
| Chris | 13:29:14 | Gates, NY | iPad - PrintCentral - HP PhotoSmart - error processing CUPS data | |
| Dana | 13:34:27 | Victor, NY | about a year ago, Steve talked him into a Mac Mini - on PC, msconfig or C-A-D for what's running - something similar? | |
| Chris | 13:39:04 | Williamson, NY | 80072-exe | |
| Larry | 13:49:28 | Rochester, NY | battery life? | |
| 2011-01-15 - 11 callers | ||||
| Bob | 12:28:06 | Rush, NY | Linux: inherited old computer - would like to get feet wet - | |
| Jim | 12:31:49 | Fairport, NY | what are the best practices for backup? | |
| Bodan | 12:35:18 | Rochester, NY | re: last week's false positive in SuperAntiSpyware | |
| Dennis | 12:40:41 | Rochester, NY | IE and FF 3.6.13 | |
| Nick | 12:46:54 | Brighton, NY | regarding LUGOR meeting | |
| Dave | 13:10:12 | Bloomfield, NY | Internet via Verizon USB modem - 5G limit - overage charges - something happening when he starts up | |
| Lynette | 13:28:23 | Brighton, NY | new video card upgrade to w7, office 2010 - TV tuner - Windows Media Center only finding over-the-air broadcast | |
| Stan | 13:31:03 | Greece, NY | problem reading email - some kind of error - wants name and password | |
| Chuck | 13:34:10 | Holley, NY | AVG 2011, error - connection failed - needs proxy? | |
| Cindy | 13:38:41 | Queensbury, NY | thanks! re: msconfig | Outlook at work - at temp job, get same email on two computers | |
| Gerd | 13:50:04 | Victor, NY | SuperAntiSpyware - tried to download a program that is being prevented | |
| 2011-01-08 - 11 callers | ||||
| Zack | 12:28:21 | Brighton, NY | HD: W7 laptop - single HD - C: and D: partitions | when copy to trash, get a popup | |
| Marie | 12:36:13 | Chili, NY | wireless - if laptop set up from outside, sometimes works, sometimes doesn't | if on email or site w/ logout, if you don't is that a problem? | |
| Carolyn | 12:46:44 | Greece, NY | backup software for Ubuntu - Back in Time | |
| Chris | 12:56:32 | Greece, NY | iPad - want update to OS4 - not enough space on laptop - moved iTunes to external - updated shuffle and iTouch, iPad won't work - still says not enough space | would a new computer with dual hard drives still work with Carbonite? | |
| Linda | 13:11:00 | Greece, NY | new laptop Seagate 500G external HD - desktop has 500G D: drive w/ iTunes - friend - when moved library to another drive, iTunes lost it - what did she do wrong? | Professor Teaches series - good? | |
| Henry | 13:16:12 | Rochester, NY | memory: older desktop - 7 yrs old - XP - 512M - slow - want to add memory - manual says 2 slots - | |
| Cheryl | 13:20:21 | Rochester, NY | don't run as admin? - seems to be doing that on new laptop - how do I make a new admin? | |
| Bodan | 13:31:25 | Rochester, NY | response from webmail ppl - some responses from Webmail get security warning - wants out opinions of their solution | SuperAntiSpyware - Rogue.Palladium | |
| Dave | 13:39:45 | Henrietta, NY | G5 - made mistake? Suitcase - system fonts - had conflict w/ Helvetica font - running OS 4.11 - library file folder - two Helveticas System has 3 Helvs | can iPod Touch sync w/ 4.11? | |
| Jim | 13:45:51 | Greece, NY | when reboot - error - avgrsx.exe - unable to okay component - msdcp80.dll not found | |
| Tony | 13:48:10 | Rochester, NY | iMac email - try to send link from page - can't create message because Safari can't find email app | when try to send attachment - "you need to set a program" | |
| 2010-12-11 - 10 callers | ||||
| Steve | 12:34:51 | Rochester, NY | Dell laptop - cannot install non-Microsoft software (iTunes, Photoshop) | |
| Scott | 12:35:55 | Buffalo, NY | Woz carries 6 cell phones! | |
| Fritz | 12:40:35 | Canandaigua, NY | bought wife new printer/copier/scanner - copier cost $40, cartridges cost $50 | |
| Zack | 12:46:23 | Brighton, NY | Droid2 - streaming over smartphone? | |
| Bodan | 12:56:25 | Rochester, NY | email via Web site - changed it - almost every email gives security warning | Chrome notebook | |
| Jim | 13:18:11 | Churchville, NY | Outlook 2003 on XP and Win7 machines - move from one to the other | |
| Tom | 13:26:57 | Walcott, NY | Firefox - used to be able to type name in and not hit .com - now goes to search | |
| Lisa | 13:34:21 | Webster, NY | family member using iPad - Ymail - contacts don't show up | |
| Steve | 13:38:42 | Walworth, NY | Mac Mini - Tiger - can't see movies/pix - called last week - still can't | |
| Gerd | 13:45:42 | Victor, NY | every 2nd/3rd time boots, sched task mgr is off - has to start it up again | avast - every once in a while will have red X - real time shield is off | |
| 2010-12-04 - 13 callers | ||||
| Dan | 12:12:35 | Rochester, NY | XP desk, W7 laptop - thumb drives - tango on thumb drive? | |
| Steve | 12:21:59 | Walworth, NY | Mac mini w/ Tiger - Thunderbird - mail is gone - browsers - like starting from scratch - iTunes doesn't know him - installed LogMeIn | |
| Cindy | 12:29:24 | Queensbury, NY | how stop things from starting when you start computer? | |
| Jim | 12:36:30 | Fairport, NY | father in law - windows - too much ongoing maintenance needed | |
| Linda | 12:47:05 | Greece, NY | got new computer - when create shortcuts - goes to default - not the actual icon | |
| Robin | 12:48:20 | Rochester, NY | ||
| Bill | 13:10:35 | Ontario, NY | iTunes duplicates | |
| Bill | 13:12:32 | irondequoit, NY | OE - crashed a couple of times - | |
| Dennis | 13:23:30 | Rochester, NY | W7 - IE or FF - in IE, can access Thunderbird from inside - not so FF | |
| Chuck | 13:26:52 | Penfield, NY | upgrading BIOS - flashing in Windows - locked up | |
| Jim | 13:34:21 | Greece, NY | printer plugged into surge protector - UPS in surge protector, computer in UPS | |
| Richard | 13:39:42 | irondequoit, NY | Toshiba Qosimo 05 - vertical lines on screen - diff colors | WinXP lately requires login password | MS not supporting XP except for SP3 | |
| George | 13:50:49 | Greece, NY | how protect flash drives? | |
| 2010-11-27 - 17 callers | ||||
| Ron | 12:14:53 | Rochester, NY | thunderbird - upgrade flash - 3.15 - don't like it - can't get back to inbox - many problems | |
| Stan | 12:19:28 | Greece, NY | HP Photosmart uninstalled - tried to reinstall - error - HP mailed a program - tried downloading program - got error message | |
| John | 12:27:23 | Rochester, NY | Dell Dimension 3000 2G, XP sometimes doing something simple hourglass on for a minute or two - router logs look clear - remote packet capture v.0 | |
| Zack | 12:31:40 | Brighton, NY | drive indexing? | laptop battery mgmt - | |
| Tom | 12:46:45 | Newark, NY | bought new Kimball XD Reader - trouble w/ MP3 | |
| Gary | 12:49:33 | Greece, NY | Win7 - documents and settings | |
| Fred | 12:51:59 | Rochester, NY | netbooks - Acer - XP - | |
| Mark | 13:09:32 | Penfield, NY | 9 yr old son - into computers - can't find book or class locally for kids | |
| Joe | 13:12:05 | Rochester, NY | how get rid of AVG popup? | re: Gary | |
| Jim | 13:17:39 | Rochester, NY | box popup - upgrade Adobe flash - gets error | |
| Bruce | 13:31:21 | Sodus, NY | logging in as user v admin | |
| Ed | 13:34:01 | Ithaca, NY | Macbook Pro 10.5.2 - battery dying | |
| Dave | 13:36:25 | Bloomfield, NY | Dell Laptop low-end Vostro - XP - tango - delay when type letters before show up on screen - every program | |
| Ed | 13:38:26 | Ithaca, NY | again... re: battery - only 46 cycles | |
| Norman | 13:47:56 | Fairport, NY | Office 2010 - load over 2003? | |
| Steve | 13:51:51 | Greece, NY | XP - selective startup - msconfig | |
| Mike | 13:56:08 | Livonia, NY | family computer - games - | |
| 2010-11-20 - 9 callers | ||||
| Lynn | 12:43:19 | Clymer, NY | IPv4 vs. IPv6 | |
| Victor | 12:47:24 | irondequoit, NY | kim commando did a study of the tablets | |
| Henry | 12:58:05 | Brighton, NY | 2003 P4 when boot mouse would work for few seconds then start to freeze - now freezes immediately - works in safe mode | |
| Linda | 13:11:23 | Greece, NY | desktop old - getting laptop from Christmas - HP pavilion or SONY | |
| Dar | 13:20:03 | Toronto, Ontario, Canada | regarding cars | |
| George | 13:31:23 | Greece, NY | video editors - Adobe Elements - other irfanview | |
| Gil | 13:37:34 | Webster, NY | used irfanview - how do we know they don't do nasty things behind the curtain? | |
| Don | 13:45:22 | Hilton, NY | re: irfanview - also get the additions | |
| Bob | 13:54:45 | irondequoit, NY | TJ Maxx and Marshall's are carrying iPad for very low price - legit? | |
| 2010-11-06 - 14 callers | ||||
| Cheryl | 12:31:37 | Rochester, NY | linksys wireless N - desktop, laptop, iTouch - changed the password, can't get on | |
| Don | 12:36:26 | Webster, NY | Logitech phone calls and Skype - Logitech is fine - Skype: can't start video renderer - valid DirectX? | |
| Victor | 12:40:13 | irondequoit, NY | opinions on Airport Extreme Router? FSecure | |
| Sean | 12:53:23 | Seneca Falls, NY | using regular phone - smartphones - require data plan - is one phone using more data than another? | |
| Bob | 13:00:05 | Rochester, NY | Thinkpad T22 - XP window error 0188B (bad) CRC2 | |
| Bob | 13:09:25 | Victor, NY | have camera - trying to do photo editing - movie editing - using freeware programs | |
| Joe | 13:11:59 | Greece, NY | trying to upload video and pics - AOL - XP - RR light - can't upload more than 25M | |
| Stan | 13:17:18 | Greece, NY | XP 3 - Tango - went to avast! - could not download Flash or something to help clean computer | tango disk - was set for dialup? | |
| Don | 13:26:10 | Hilton, NY | re: Joe from Greece - IrfanView, Paint Shop Pro | |
| Gil | 13:33:51 | Webster, NY | ads - Ustream - Google ads at bottom - where do they come from? | |
| Bodan | 13:42:13 | Rochester, NY | re: Tango - avast! has upgraded - new logo, new voice - any benefit to pay the money? | |
| Cheryl | 13:44:41 | Rochester, NY | from earlier - both our suggestions worked | |
| Mark | 13:47:56 | irondequoit, NY | computer shuts down w/ no warning - nothing in logs | |
| Big Bill | 13:52:39 | Webster, NY | antivirus 2010 | Microsoft Security Essentials | |
| 2010-10-23 - 7 callers | ||||
| Victoria | 12:29:53 | Rochester, NY | testimonial for Dave | internet via "local landline telephone company" - having trouble with "local cable-based internet provider" - what other alternatives? | |
| Don | 12:48:46 | Hilton, NY | re: Clearwire - updated his modem - 3-6Mbps, bursts of 10 down - 1 Mbps up - $55/mo | |
| Sal | 12:53:07 | Fairport, NY | what do we mean "lock down" the Mac App store? | |
| George | 13:11:06 | Greece, NY | computers made w/o CD drives - can I back up my downloaded software? | |
| Linda | 13:32:18 | Greece, NY | Twitter on iPhone goes to MySpace every time? | have articles on iPod Touch - can move them to iPad? | what do we think of the iPad? | |
| Jason | 13:46:28 | Altoona, PA | thanks for Firefox - gave Linux a shot - FoxMarks -> XMarks - | |
| Gil | 13:50:58 | Webster, NY | ppl aren't calling in - must be a signal problem! | |
| 2010-10-16 - 10 callers | ||||
| Colleen | 12:34:19 | Perry, NY | Notebook display has shrunk 1 inch each side - display settings did nothing | |
| Joanne | 12:51:45 | Greece, NY | Yahoo! acct got hacked. How do I make contact w Yahoo? | |
| Jim | 13:09:50 | Greece, NY | Pop up - ZoneAlarm CFD.exe | Chrome - ESL acct - if print, get only 5.25 inch width - if use "printer friendly" version, no way to print | |
| Dan | 13:23:53 | Webster, NY | writes software - XP deploys - Win7 - one of the DLL files won't automatically register | |
| Judy | 13:27:26 | Rochester, NY | Win7 Office 2007 screen reader - print envelope from Word - computer freezes | |
| Joel | 13:29:38 | Pittsford, NY | new computer/monitor - shading around text - red around bold, a little green on some others - diff monitor, same problem ATI 5770 card | |
| William | 13:35:22 | Greece, NY | Thunderbird - when click once on email, sometimes opens, sometimes doesn't | |
| Gil | 13:49:12 | Webster, NY | 4G services - what are they? | |
| Don | 13:52:14 | Geneva, NY | emachine - W7 - loves it - Windows Live mail - wants to get rid of request to sign up for Instant Messenger | |
| Paul | 13:53:55 | Rochester, NY | W7 - good book? | |
| 2010-10-09 - 8 callers | ||||
| Tom | 12:37:56 | Rochester, NY | Boss bought him a flat-panel TV for a monitor - nVidia 6600 - dual monitor | |
| Bodan | 12:48:57 | Rochester, NY | Ffox - has popup blocker - still getting pop unders | |
| Gil | 12:58:49 | Webster, NY | re: OS updates - back in 2001, XP was released - every year we get updates - 9 yrs and still not fixed! | |
| Vic | 13:08:53 | irondequoit, NY | PCTools due to expire - uses MS Security Essentials - machine is faster | |
| Todd | 13:14:35 | Webster, NY | Team Fortress 2 - DirectX 8.1 and support for FSE | |
| George | 13:18:54 | Greece, NY | last week virt mem too low - | |
| Rich | 13:36:51 | Rochester, NY | freeware - AVG, SuperAntiSpyware, Malwarebytes, AdAware | more than one spyware program? | |
| Joe | 13:54:13 | Buffalo, NY | MS Security Essentials | ATandT GSM - voice/data simultaneous - true? Others can't? | v expensive to text | LTE support IPv6 natively? | |
| 2010-10-02 - 7 callers | ||||
| Carl | 12:10:47 | Pottstown, PA | XP Home - auto updates on - no SP3 | |
| George | 13:14:27 | Greece, NY | Windows XP: virt memory minimum too low | |
| Zack | 13:15:37 | Rochester, NY | Gibson's Web site - Port Scan | |
| Doug | 13:27:39 | Rochester, NY | external Seagate - USB - set up laptop/desktop sharing - also laptop could see the Seagate | |
| Al | 13:31:11 | Macedon, NY | laptop - old, slow, not using - Acer - can beef it up? | |
| Chris | 13:47:02 | Greece, NY | reconnected iPad - keeps getting timed out - Apple suggested turn off Kaspersky - worked - should I have to do that? | lots of pix on iPad - now all are in one big file on iPad - why? | backs up first before can do anything else | |
| Dennis | 13:50:06 | Rochester, NY | Gibson Research - Win7 Premium - | |
| 2010-09-25 - 10 callers | ||||
| Bill | 12:15:06 | Hamlin, NY | VPN connections - 2 locations - work (successful: Cisco) - can't get the other one - error 619 | |
| Rick | 12:24:09 | irondequoit, NY | the fireman - downloaded new bios - flash only plays for 3 secs | |
| Richard | 12:37:25 | West Irondequoit, NY | DLink router 2.4 and 5 GHz | stream movie from upstairs to downstairs | |
| Joanne | 12:53:19 | Greece, NY | what laptops should I get for my children? | |
| Rick | 13:08:11 | irondequoit, NY | solved it! Chrome worked. | |
| Chuck | 13:10:51 | Holly, NY | XP SP2 startup: error loading DERODI2.DLL | |
| Tim | 13:12:52 | Webster, NY | XP - if reinstall Win over Win, have to reinstall other software? | |
| Sal | 13:17:24 | Fairport, NY | last security update for OS X - scanner is gone - can't find any scanner | |
| Jim | 13:29:45 | Churchville, NY | HP laptop 6 mo old - terado tunneling adapter not working | |
| Bohdan | 13:34:28 | Rochester, NY | friends in Connecticut love the Tango! | free SuperAntiSpyware | |
| 2010-09-18 - 6 callers | ||||
| Mike | 12:13:45 | Perinton, NY | MacBook Pro - Boot Camp - Winclone - has dropped off face of the Earth - what happened to it? | |
| Walter | 12:36:45 | Greece, NY | two weeks ago - Ubuntu freezing - we were right - swollen capacitor | older laptop - external modem - parallel port printer | |
| George | 12:50:57 | Greece, NY | re: virtualizing - what is it? | |
| Rich | 13:25:51 | irondequoit, NY | re: 3-secs of video from last week: did all the downloads - trying to d/l Adobe Flash "download did not pass integrated check" | |
| Joe | 13:40:26 | Fairport, NY | Roku? | |
| Sal | 13:48:18 | Fairport, NY | rent TV shows, too | |
| 2010-09-04 - 12 callers | ||||
| Walter | 12:19:31 | Greece, NY | spare older computer Ubuntu 8.04 - started freezing - d/ling updates - froze - | |
| Mike | 12:39:27 | Caledonia, NY | overclocking? nVidia GForce 2G - processor is 1.7G dual-core Pentium - a lot of online gaming | |
| Martin | 12:47:03 | Rochester, NY | liked CardFile - now using Ubuntu - using Tomboy | |
| Rich | 12:53:05 | irondequoit, NY | Win7 on laptop - had Vista - youtube played fine, but since W7 don't - has updated drivers - freezes after a few seconds | |
| Cindy | 13:00:33 | Queensbury, NY | TW All-in-One - incl Digital Phone - turns of wireless router when not home - turns off the phone! | |
| Rich | 13:14:51 | irondequoit, NY | re: Cindy - encryption? | router upstairs, laptop downstairs | re: bloatware and trialware - some are pre-installed | laptop and desktop will freeze | |
| Dan | 13:20:47 | Henrietta, NY | Palm Centro smartphone - problem syncing w/ Win7 | |
| Tom | 13:29:11 | Wolcott, NY | Netbook - XP - ZoneAlarm - .NET wants to update | new Dell Studio - gets very hot | |
| Joe | 13:34:05 | Cheektowaga, NY | re: wireless - don't broadcast SSID | Ubuntu - mixing video hardware? | |
| Don | 13:37:37 | Hilton, NY | moved from Centro to Pre - XP would not recognize it | |
| Skip | 13:49:00 | West Henrietta, NY | whole day of problems - security suite - that's out - java wasn't working to play games - fixed that - IE - bang - suddenly was in Chrome - XP | two licenses for XP - both ended up on one license | |
| Bob | 13:53:41 | Pittsford, NY | two computers - desktop works great - need new - i7 chip - USB 3??? | old computer - CD burner and DVD burner - | |
| 2010-08-28 - 11 callers | ||||
| Tom | 12:27:26 | Penfield, NY | Ubuntu - root kits eximmca openssl warnings | clamtk | |
| Joe | 12:30:33 | Pittsford, NY | Inet security scams - learning center for older adults - popups that say computer infected | |
| Bill | 12:36:17 | Byron, NY | Fake Antivirus 2010 - won't let antivirus run | |
| Ron | 12:52:12 | Greece, NY | disabled neighbor - laptop - computer illiterate - Dell - Windows - IE8 - Vista - MS security essentials - antivirus and Windows Defender turned off | root kit? | |
| Bill | 12:59:34 | Rochester, NY | backup - | |
| Alex | 13:12:27 | car | XP vs. 7 - | |
| Gerd | 13:20:39 | Victor, NY | XP Pro SP3 - Ubuntu, Linux, Chrome... ??? | |
| Dick | 13:28:09 | Greece, NY | had machine in to get it fixed, now can't get it running - can hook wired, can't hook wireless | |
| Don | 13:35:54 | Hilton, NY | XP support disappearing - keeping W7 computer clean - not going onto network except for updates - | |
| Ed | 13:41:15 | Ithaca, NY | ThinkPad laptop - won't play MP3s or CDs | |
| Dennis | 13:45:03 | Rochester, NY | Ubuntu? | |
| 2010-08-21 - 14 callers | ||||
| Chris | 12:14:25 | Hamburg, NY | Listening to a podcast about iPad 3G. unlimited data plan? | sort apps to stay on the page | |
| Jim | 12:30:17 | Rochester, NY | Free Game web site, download.com. | anti-malware for Mac? | |
| Dennis | 12:32:39 | Rochester, NY | Desktop w/ Win 7, laptop w/ XP , printer won't work with Win 7. how to share between them. | |
| Zach | 12:35:54 | Rochester, NY | NAS devices, powers itself down. how to transfer to new NAS. | |
| Anthony | 12:40:13 | Rochester, NY | how to clear flash cookies | |
| Dar | 12:49:21 | Toronto, Ontario, Canada | Bleachbit, free cleaning program. | CrapCleaner crashes. | |
| Sam | 12:54:29 | Rochester, NY | Magic Jack call ID says Batavia | unplugs peripherals, Magic Jack needs to be restarted. | |
| Anthony | 13:07:18 | Rochester, NY | trying to Install XP Home, not accepting product key. | |
| Dave | 13:14:32 | Greece, NY | strange folders in WIndows directory, "NTServicePackUninstall$", 131 similar folders. | |
| Jim | 13:19:01 | Greece, NY | Thumbdrives, lost one and found it later, could someone read it. | |
| Dave | 13:23:52 | Rochester, NY | two files won't clean with Security Tango, scan stalls for 40 minutes. | |
| Steve | 13:27:43 | Fairport, NY | can't remove fake AV Security Suite | |
| Richard | 13:44:59 | Rochester, NY | Animal story, cat pried off key caps on a laptop. | |
| Lee | 13:56:08 | Rochester, NY | Recycle electronics? | |
| 2010-08-14 - 7 callers | ||||
| Dick | 12:11:15 | Greece, NY | upgraded IE6 -> IE8 on Friday the 13th! No icons, no start bar. Not even in Safe Mode. | |
| Jim | 13:07:57 | Nashua, NH | Linux - pctech101.com or on-disk.com | |
| Dar | 13:22:11 | Toronto, Ontario, Canada | re: security: the TPMS sensor - can track all kinds of things tinyurl.com/32bfkng | cost of textbooks - | |
| Julie | 13:25:55 | Rochester, NY | audible - new to it - way to convert audible to CDs? | |
| Jason | 13:31:50 | Webster, NY | re: Dave - calls the police for child porn | |
| Ed | 13:49:27 | Henrietta, NY | Yahoo - dialer demons - someone got into contact list and sent out Apple spam | |
| Chris | 13:53:35 | Williamson, NY | HP Pavilion XP - can't navigate away from orig page in IE or FF - can't open shortcuts unless right-click | |
| 2010-08-07 - 8 callers | ||||
| Chris | 12:29:52 | Gates, NY | iTouch - audiobooks? - doesn't want to have to hook it up to the computer first | |
| John | 12:33:00 | Rochester, NY | laptop - Win7 - "made me smile" - Norton - Tango - Panda - problem running both at once? | |
| Don | 12:34:43 | Hilton, NY | re: Chris - PD free books - Librivox.org - lots of PD books | |
| Bodan | 13:22:44 | Rochester, NY | TWRR: 1 Sept - increase price to $54.95/mo | |
| Dennis | 13:35:35 | Rochester, NY | Android?? | |
| George | 13:40:10 | Greece, NY | diff btwn Web browser and Search engine? | |
| Cornelius | 13:50:41 | Penfield, NY | Android - primarily a programming device - Apple too hard to deal with | TW, Verizon, Android | |
| Tom | 13:54:11 | Rochester, NY | Dell - Windows - McAfee - MS Security Tool: 26 viruses | |
| 2010-07-31 - 6 callers | ||||
| Peg | 12:25:35 | Pittsford, NY | 5 yr old Dell - trying to play video - constant buffering - RR - | |
| Jim | 12:48:48 | Churchville, NY | wireless router - new laptop - NetGear N - Pogo - crashes constantly - loses connection | laptop has both 64-bit and 32-bit | |
| Don | 13:06:51 | Hilton, NY | how check your Internet speed? | |
| Howard | 13:15:30 | irondequoit, NY | XP - loading error - | wireless Kensington kybd/mouse - email button, web button | |
| Tony | 13:18:53 | Rochester, NY | iMac - how create bookmark folder? - Safari | cookies, beacons, Flash cookies - how get rid of? | |
| Victor | 13:28:35 | irondequoit, NY | chicken wire in walls - wireless problem | |
| 2010-07-24 - 7 callers | ||||
| Thomas | 12:33:45 | Newark, NY | couldn't get wireless to notebook - turns out it was his security cameras. When they were on, it interfered.|XP - HD quit - Dell - new HD - when try to install XP, stops on setup | |
| Joe | 12:46:36 | Rochester, NY | re: Thomas - if Dell BIOS lets you change to IDE if have ASUS motherboard | Thunderbird - turn off confirmation window? | |
| Bodan | 12:49:40 | Rochester, NY | xlsx??? | |
| Josh | 12:59:59 | West Irondequoit, NY | looking for program - video production - interviews - need translate to text | |
| Chris | 13:04:57 | Gates, NY | iPad - wanted it for picture format - any way to save email picture to iPad? | |
| Sal | 13:10:27 | Fairport, NY | Apple has PDF for iPad | |
| Bert | 13:31:51 | Palmyra, NY | re: Facebook - zero time! | |
| 2010-07-17 - 5 callers | ||||
| Bear | 12:34:07 | Pittsford, NY | Win, Mac, Linux - Mac wallpaper changer - doesn't work well - random - has 200 wallpapers - many repeats - sequence doesn't work | |
| Adrian | 13:05:50 | Bergen, NY | re: Bear - try iPhoto - use that folder | |
| Lynn | 13:34:45 | Clymer, NY | got DSL downloaded - frugal install? | |
| Sal | 13:40:23 | Fairport, NY | Android ubiquitous? What about iPhone? | |
| Ed | 13:47:43 | Gates, NY | game - can d/l Las Vegas slots portion okay - but when try to d/l slots, get exception | |
| 2010-07-10 - 7 callers | ||||
| Jim | 12:51:06 | Gates, NY | GF in market for laptop - v light | thumb drive problem - XP - plug in - when go to dismount, "in use try again later" | |
| Joe | 13:06:27 | Greece, NY | VJ - re: last week AVG free - threatfire stopped him - how uninstall? | |
| Stan | 13:28:11 | Greece, NY | Win XP SP2 - what were you talking about? | Danced the Tango w/ dialup thing | |
| Kevin | 13:39:06 | Greece, NY | SP3? Didn't catch top of show | |
| Sean | 13:41:02 | Rochester, NY | recommends Roku - loves it - | |
| Lorraine | 13:50:45 | irondequoit, NY | ALSO did not hear the top of the show - what about wireless security? | |
| Ed | 13:55:03 | Henrietta, NY | looking at Toshiba laptop - 6 mo free spyware, etc. | |
| 2010-07-03 - 11 callers | ||||
| Jack | 12:12:36 | irondequoit, NY | Screwed up gf's computer - wanted Firefox - have ZoneAlarm - told ZA to disallow FF | |
| Mark | 12:15:08 | irondequoit, NY | XP - tried to get SP3 - tried installing as admin - gets quite a ways thru and access denied | |
| Zack | 12:17:07 | Brighton, NY | has a Vaio! registered it and never heard from Sony about the recall | |
| Dave | 12:20:50 | Bloomfield, NY | can't get DSL or cable - using Verizon USB modem - lost connectivity - avast! will connect; nothing else does | |
| BT | 12:41:55 | Rochester, NY | cannot get email - Sony Vaio - 7 yrs old - system crash - recovery | |
| Gil | 12:56:57 | Webster, NY | re: bad capacitors - save self a lot of grief by looking for swollen tops - once it fails, you don't know what else you're going to lose - sometimes, when they vent, small film of white powder | new boards use "low ESR" capacitor | advise for myriad o | |
| Dave | 13:09:26 | Rochester, NY | Snow Leopard - prob w/ trash - tries to delete right away - home folder problem? | |
| Mike | 13:12:45 | Akron, NY | trying to do port forwarding; will only let one IP address forward | |
| Cindy | 13:24:43 | Lake Luzerne, NY | FF - turn on computer, turn on Juice - | |
| Tony | 13:32:45 | Rochester, NY | iMac - trying to send attachment to friend w/ PC - no luck - friend can't open it - PDF file | Airport Extreme connected to PC - can use Internet, can't use FF | |
| Vito | 13:38:44 | Chili, NY | Great show - trying to update to SP3 - component file does not match verification information | |
| 2010-06-26 - 8 callers | ||||
| Chris | 12:20:48 | Brighton, NY | observed that most drivers hold phone w/ left hand while they're talking or texting | |
| Debby | 12:28:59 | Webster, NY | iTunes - Secunia says iTunes vulnerable and should be updated - "Older version of Bonjour cannot be removed" - can't remove because don't have either MSI - Revo didn't work | |
| Tom | 12:34:45 | Penfield, NY | error message for Dell Support Center - can't run Quicken | |
| Gil | 12:39:42 | Webster, NY | usually ppl are deaf in off ear | any anecdotal experience w/ i7? computational intensive | |
| Joel | 12:48:27 | Pittsford, NY | re: iPhone 4 - got it Wednesday - has had no problems - holds it down further so that doesn't bridge antennae | |
| Cindy | 13:27:08 | Lake George, NY | WMP - got rid of "really want to delete this?" - want it back | |
| Brian | 13:33:04 | Hilton, NY | laptop processor running overtime - fan never turns off, processor runs hot, video makes it run even hotter | |
| Ed | 13:50:55 | Rochester, NY | re: Cindy | |
| 2010-06-19 - 8 callers | ||||
| Zack | 12:17:39 | Brighton, NY | external enclosure for HD? | wife's AOL hijacked? | |
| Kathy | 12:29:03 | Ontario, NY | new computer - strange issues - play a lot of Facebook games (Farmville) - animation stops unless mouse is moving - browsers crash - either IE of FF | |
| Joe | 12:32:04 | Fairport, NY | a problem with "a friend's" computer - did Tango - worked fine - brought back to friend - BSD | |
| Chris Reich | 12:33:17 | Brighton, NY | will send Steve the backup copy | |
| Brian | 13:05:00 | Mumford, NY | vision problems - low vision software? Went to ABVI, got magnifiers, using magnifier on Windows | |
| Dar | 13:06:32 | Toronto, Ontario, Canada | Vinux.org | |
| George | 13:24:30 | Greece, NY | years ago on DOS, ability to print file directory | |
| Judy | 13:53:01 | Hilton, NY | want to clean up files - under Favorites, list is 10 miles long | computer is slow - how get out of defrag | |
| 2010-06-12 - 12 callers | ||||
| Ruth | 12:21:31 | Ontario, NY | Tango in safe mode - all AVG files come up locked - not tested | |
| Dave | 12:25:47 | Bloomfield, NY | audio equalizer program w/o audio editor | |
| Walter | 12:30:07 | Greece, NY | Thanks, Nick! re: Puppy Linux - was using 11-yr-old laptop on Xubuntu, but update didn't work, Lucid Puppy works great! | Any experience w/ power line Ethernet? | |
| Dar | 12:34:43 | Toronto, Ontario, Canada | re: Puppy Linux and Ethernet over Power - EoP: screws up shortwave | |
| Sean | 12:53:13 | Rochester, NY | W7 Dell - 4G - nVidia video card - doesn't recognize 3D accel - did driver update | |
| Steve | 12:57:07 | Mendon, NY | no high-speed - too far from the road - cellular? Clearwire? Satellite? | |
| Dennis | 13:00:49 | Rochester, NY | desktops/laptops/98/XP/7 - want to collect all bookmarks and send to W7 Firefox | |
| Angel | 13:07:24 | Rochester, NY | looking for free space, accidentally uninstalled printer - XP | |
| Ed | 13:10:59 | Trumansburg, NY | Yahoo! Firefox getting email, window says disconnected from chat | |
| Bodan | 13:15:53 | Rochester, NY | present from MS - 11 updates! Superantispyware - lately, get additional tracking cookie makes him reboot - adobe flash tracking cookie | |
| Mike | 13:45:44 | Chili, NY | recommendation: refill laser cartridges or not? | |
| Joe | 13:50:57 | Fairport, NY | shopping for power supply - 2006 computer - no serial ATA connectors - can fit older ones? | |
| 2010-06-05 - 9 callers | ||||
| Jeff | 12:28:51 | Brighton, NY | XP - couldn't load desktop - had image on backup - tried to reinstall w/ Acronis | |
| John | 12:35:59 | Rochester, NY | CD/DVD - can read, but cannot write or burn - CAN burn easyshare and iTunes | |
| Cindy | 12:38:28 | Queensbury, NY | in Colonie, NY today - set default on printer to BW? Kodak All-in-1 | |
| Tony | 12:55:45 | Brockport, NY | cannot send email from Frontier | |
| Richmond | 13:00:13 | Rochester, NY | enhanced antennas on wireless routers? | |
| Donna | 13:14:11 | Henrietta, NY | major boot issues - mb? - Dave did wk in Dec - sporadic shutdowns - reinstalled Win - new fan - powers off | |
| Roger | 13:32:25 | Greece, NY | Firefox - EarthLink for email - EL was home page - also had bookmark bar - bar is gone | |
| Marv | 13:46:59 | Rochester, NY | different Tango software for Win7? | |
| Dennis | 13:54:13 | Henrietta, NY | ATandT data plan change? | |
| 2010-05-29 - 8 callers | ||||
| Bernice | 12:11:08 | Brighton, NY | screen switched 90 deg | |
| Mike | 12:17:58 | Penfield, NY | Acer EeePC - out of warranty - 1.5 yrs old - wouldn't read mouse anymore - incl touchpad mouse | |
| Don | 12:30:09 | Hilton, NY | new PC - HP quadcore 64-bit W7 - how do I set up email? | |
| Gary | 12:36:57 | Rochester, NY | Seagate HD - replaced - recoverable - bought USB external - recognizes it - | |
| John | 12:53:48 | Rockville, MD | Bernice is his grandmother! Comments: building new PC - AMD quad-core - got Win7 running - Win virt PC - XP mode - has OE - his Eeepc's mouse stopped working, too! dual mons | built-in sound bad - | |
| Louis | 13:08:59 | Rochester, NY | buys MP3s from Amazon | |
| Dale | 13:18:14 | Rochester, NY | laptop/desktop both connected to Internet and each other - how stop them from talking to each other temporarily? | |
| George | 13:51:43 | Greece, NY | cursor wouldn't move on laptop - took to Dave - it got fixed - what happened? | |
| 2010-05-22 - 12 callers | ||||
| Zack | 12:20:04 | Rochester, NY | re: W7-64 - wking well on laptop - problem w/ HP printer software | GPS software - Garmin Nuvi - | |
| Bodan | 12:26:01 | Rochester, NY | address wasn't working - what changed? | |
| Frank | 12:28:38 | Greece, NY | Snow Leopard - some programs don't run anymore (e.g. Toast 6) | |
| Cindy | 12:33:31 | Queensbury, NY | Firefox on W7 - right-click - says "send link" - Gmail and Yahoo! mail only | |
| Ron | 12:48:13 | Rochester, NY | XP Home - Thunderbird - needs to forward the folder | |
| Gordon | 12:56:04 | Pittsford, NY | laptop - Lenovo ThinkPad R62i - when restart, wireless not connected | new thunderbird - can't send | |
| Mike | 13:10:37 | Rochester, NY | wants laptop for someone going into MS program - wireless - research | W7 vs XP | |
| Mark | 13:15:29 | Perinton, NY | UNR - can't get Broadcom 802g won't work | |
| Cindy | 13:34:32 | Queensbury, NY | uses FB - loves it | didn't work | |
| Chris | 13:36:40 | Rochester, NY | re: FB - impressed by level of granularity is remarkable | |
| Seth | 13:48:48 | Brighton, NY | DSL - has been intermittent - drops out, becomes slow - if move DSL modem to different phone jacks, works great - can I get a wireless solution? - has a thing from Ncomputing - one can be on computer, one can be on sep screen (term srvr) | |
| Gordon | 13:51:08 | Pittsford, NY | how authenticate? | |
| 2010-05-15 - 7 callers | ||||
| Zack | 12:18:18 | Brighton, NY | DSL modem - replace? | |
| Kelly | 12:35:23 | Fairport, NY | Symantec AV on Mac - weekly updates, many scans during the week - after a restart, it seems to get stuck on something - Documents-To-Go.sit. Can't find it on the computer. | |
| Gil | 12:58:27 | Webster, NY | replace C: drive w/ 10K drive or SSD drive? | |
| Dennis | 13:26:27 | Henrietta, NY | describing bytes, kilo, mega, etc. how do you describe to non-geeks? | |
| Jim | 13:40:52 | Nashua, NH | re: last night in SL: tools -> folder options -> restore defaults | disappearing icons -> | OOo - lots better, free, boss using Win for yrs; she tried OOo - she loves it! | |
| Gil | 13:50:25 | Webster, NY | re: MS file formats vs. Google Docs - MS gave us a target to aim for | |
| Ernesto | 13:56:30 | Perinton, NY | Eepc - trying to get flash to work | |
| 2010-05-08 - 4 callers | ||||
| Don | 13:09:20 | Hilton, NY | when click on folder on left, Windows, opens fine - if click on folder on right, open w/ some program (e.g. Photo Viewer) | Google Chrome disappears overnight | |
| Tony | 13:13:41 | Greece, NY | How put bookmark on desktop of Droid | |
| Joe | 13:28:48 | Greece, NY | XP Pro AMD 4K 2G - startup problem - takes 12 mins to start - AVG, Malwarebytes, etc. - danced the Tango - after RAM check, goes black, box comes up w/ progress bar | |
| Henry | 13:49:27 | Rochester, NY | Windows update - 7yr old PC 3G, 512M, Win Home SP2 - Firefox as main browser - could still go into Control Panel and use Win update or Security Center - upgraded FF to 2.6.3 - now opens Firefox | | |
| 2010-05-01 - 9 callers | ||||
| Walt | 12:14:19 | Charlotte, NY | wireless router - Cisco N router - | |
| Tim | 12:31:04 | Fairport, NY | HP Pavilion XP - reinstall? | |
| Jim | 12:50:39 | Charleston, SC | The Incredible - SL - your support and downloads - 1.23 still avail! | |
| Burt | 12:56:09 | Palmyra, NY | Ubuntu - 5/6 yrs now - usually did a clean install instead of upgrade | |
| Cindy | 13:08:55 | Queensbury, NY | thanks for using right phrasing on poll! Jayne's song? | |
| John | 13:11:21 | Rochester, NY | 5 yr old PC 160M HD - reformatted more than 50 times - in trouble? | |
| Gerd | 13:18:36 | Victor, NY | XP Pro - Lexmark X7170 - worked great up to 1 wk ago - can't even copy stuff much less print from the computer - says problems w/ cartridges - they're new - printer seems to be printing, but nothing comes to paper | |
| Jim | 13:27:20 | Fairport, NY | 2 HDs on computer - main and old main - old had password - can't get at the files | |
| Kevin | 13:53:29 | Greece, NY | Tango - MalWarebytes - found Registry problem - should he deal w/ it? | |
| 2010-04-24 - 14 callers | ||||
| 12:25:47 | Rochester, NY | SpyBot no longer on Tango? | ||
| Keith | 12:40:06 | Joplin, MO | switching to wireless adapter, setup runs, device manager shows problem | |
| Gordon | 12:54:26 | Pittsford, NY | On Jazz web site, can't find way to listen live | |
| 13:04:31 | Rochester, NY | trying to Waltz, can't download some of the files, don't show up in safe boot. | ||
| Barb | 13:07:20 | Rochester, NY | trying to download Malware Bytes, won't install. | |
| John | 13:14:56 | Rochester, NY | after tango, can't uninstall programs | |
| Victor | 13:19:26 | Rochester, NY | Microsoft FIx It center? | |
| Frank | 13:27:33 | Rochester, NY | Acer laptop, doesn't work with battery installed | |
| Bob | 13:31:36 | Fairport, NY | Spinrite can be installed on Floppy, CD, or USB FlashDrive. | |
| Dan | 13:36:00 | Rochester, NY | Windows Waltz instructions need updating. | |
| Sal | 13:40:07 | Fairport, NY | robot to test smart phone touch accuracy. | |
| Steve | 13:44:14 | Rochester, NY | new digital camera, new hd tv, wants to connect them | |
| Rick | 13:51:03 | Rochester, NY | old floppy disks, can't read any more | |
| Kevin | 13:51:35 | Greece, NY | old Thinkpad, recently the battery doesn't last very long. | |
| 2010-04-17 - 11 callers | ||||
| Tom | 12:13:30 | Newark, NY | Notebook WiFi - works OK everywhere else, doesn't work at his home. | |
| Cheryl | 12:19:23 | Gates, NY | Monitor, leaves on overnight when computer turns off. now it takes long time to turn on. | |
| Victor | 12:29:21 | Rochester, NY | Firefox, on startup, gets home page, but address bar is blank | |
| Geraldine | 12:33:11 | Rochester, NY | Can't dance Tango, Stinger isn't free. (Fake Stinger?) | |
| Brenda | 12:50:52 | Fairport, NY | WIndows 7 - Recommend the Tango? | |
| Doug | 12:54:16 | Rochester, NY | old Dell, old iMac, got a new iMac. how to kill the data. | |
| Phil | 13:05:08 | Pittsford, NY | Thanks, advice fixed a problem from a couple weeks ago | |
| Cathy | 13:07:48 | Ontario, NY | Windows Home 7 32-bit, USB flash drive, reformatted NTFS, can't use as backup | |
| John | 13:18:02 | Rochester, NY | looking for program to list running processes | |
| Tony | 13:19:08 | Rochester, NY | Netbook, pictures from camera, on SSD, how to copy to thumb drive | |
| Joe | 13:28:59 | Rochester, NY | AVG causing internet connection errors? | |
| 2010-04-10 - 12 callers | ||||
| Cheryl | 12:21:06 | Webster, NY | Waltz - d/l Stinger, can't find in safe mode | |
| Thomas | 12:31:52 | Newark, NY | Dell - hard drive fail - 2 HDs - one does not have power cord connected | laptop w/ no wireless | |
| Bodan | 12:40:23 | Rochester, NY | 2 browsers - IE, FFx - IE -> Jazz Listen Live - RealPlayer opens; it works. | |
| Jim | 12:51:02 | Nashua, NH | re: Bodan - Tools for each media player | brand new Stinger - works great! | |
| Dennis | 12:56:22 | Rochester, NY | W7 - Home Premium - backwards compatible? - old printer | | |
| Ernesto | 13:07:13 | Perinton, NY | W7 64-bit - 32-bit keep crashing - | |
| Tom | 13:12:54 | Webster, NY | Droid! - Pandora - charges will apply | vehicle repair... YouTube video - executable popped up - he ran it! | firewall | |
| Carl | 13:17:17 | Rochester, NY | serious dead crash - had to pull power cord to get it back up | enjoys the show! | |
| Norm | 13:29:30 | Fairport, NY | GeForce 210 grfx - XP - starts out very slowly - | |
| Joan | 13:34:48 | Rush, NY | virus prob - last 2 days - Phoenix setup util - | |
| Lawrence | 13:39:12 | Gates, NY | SSD drives? | |
| Bodan | 13:47:14 | Rochester, NY | fixed it; doesn't know how - updated Qtime; it was fine again. | |
| 2010-04-03 - 6 callers | ||||
| Dar | 12:36:29 | Toronto, Ontario, Canada | Member! | |
| Philip | 12:45:59 | Pittsford, NY | MEMBER XP SP3 - can't do updates 0xc800042d | |
| John | 13:12:36 | Rochester, NY | MEMBER! Ubuntu 9.04 - upgraded to 9.10 Lost trackpad | |
| Scott | 13:14:28 | Buffalo, NY | 2nd life app for itouch? | |
| Cindy | 13:35:46 | Queensbury, NY | MEMBER! wrote a month ago about getting song off Firefly DVD - MP3 DVD ripper - now trying on desktop - | |
| Thomas | 13:56:54 | Newark, NY | HP computer - HP laptop - trouble w/ wireless connection | |
| 2010-03-27 - 5 callers | ||||
| Hank | 12:17:38 | Rochester, NY | W7 Office Home Premium - often, buttons are dead | |
| Dan | 12:32:11 | Webster, NY | W7 - connect to FTP site - | |
| John | 12:36:44 | Lima, NY | Vista - Skype - won't recognize video | |
| Joe | 12:54:56 | Rochester, NY | WD 500G stand-alone HD - 1 yr old - USB - recognizes for 5 secs, then doesn't recognize it | |
| Burt | 13:26:38 | Palmyra, NY | MEMBER! Haiku OS? | |
| 2010-03-20 - 10 callers | ||||
| Frank | 12:24:55 | irondequoit, NY | MEMBER! Camera card - deleted the images - restored - what program did that? | |
| Cindy | 12:30:04 | Queensbury, NY | email re: Firefly DVD - can't get the song off it | |
| Bodan | 12:38:14 | Rochester, NY | MEMBER! PC turned off - Dell XP Home SP3 - avast! update - then had intermittent connection problems to Internet | |
| Tom | 12:48:23 | Penfield, NY | MEMBER! Linux Lambada - Ubuntu 9.10 - | |
| Linda | 13:21:53 | Henrietta, NY | MEMBER! Mac - sitting w/ cat - sleep mode - booted and rebooted from sleep mode, several times | password keeper for Mac? | |
| Gary | 13:30:26 | Greece, NY | MEMBER! wife's computer - desktop - Intel mbrd P4 XP Home SP3 - front USB ports don't recognize camera - back works | |
| Glenn | 13:46:01 | Rochester, NY | BIG MEMBER! - still gets extra Web page - Security Tango | |
| Betty | 13:47:30 | Rochester, NY | BIG MEMBER!! | |
| Patricia | 13:52:38 | Clifton Springs, NY | MEMBER! - MP4 format - convert to play on standard DVD | |
| Glenn | 13:57:40 | Rochester, NY | ||
| 2010-03-13 - 9 callers | ||||
| Ralph | 12:15:27 | Rochester, NY | public access WIFI security - joined the broadband revolution - tested speed - used to dial local number - now, w/ broadband, is wireless safe? | |
| Mark | 12:28:28 | Manlius, NY | comment: doesn't think gov should have anything to do w/ getting ppl broadband | Lexmark laser printer - sometimes prints - renamed files, reinstalled, same thing | |
| Mike | 12:35:06 | Pittsford, NY | HP 5220 laptop - 4 yrs old - 3-4 mo ago, when turned on, bottom 3rd of screen bad - repair or replace? | |
| David | 12:40:15 | Bergen, NY | after reboot after SuperAntiSpyware found some trojans - no apps worked, run didn't work, open didn't work. Can get them to run by opening document or right-click start - unassociated file type | |
| Sammy | 13:00:11 | Greece, NY | Win7 and media players - winamp - loads on 7, but needs latest directX | |
| Harold | 13:09:21 | Hamlin, NY | Tango - run on each user? | |
| Joe | 13:13:03 | Mt. Morris, NY | couldn't figure out how to print directory - Karen's Print Directory did it | thnking Mac - what is the software needed to exchange Office documents? | |
| Steve | 13:30:44 | Rochester, NY | friend going to Israel - can't upload easily - want camera w/ SD card - can share | |
| Colleen | 13:52:07 | Perry, NY | HP laptop - R key fell off | when we started broadcasting on 90.1? | |
| 2010-03-06 - 9 callers | ||||
| Art | 12:26:05 | Summerfield, FL | can't get on net - downloaded driver on the other machine, but can't install it | |
| Miguel | 12:32:48 | Tucson, AZ | thanks for a great show! | |
| Tom | 12:52:25 | Newark, NY | got new HP - tried to put Thunderbird - called Verizon - wanted to charge $80 to put it back in | MSN email printing problem - can't print whole message | |
| Paul | 13:07:12 | Albion, NY | trojan? when log in to certain sites like eBay and a financial site, when put in uname/pwd, a diff screen pops up | |
| Jim | 13:10:46 | irondequoit, NY | computer at work - W2K - when turns on, shoots out page that was printed previously | |
| Elmer | 13:16:24 | Greece, NY | Thanks for the Tango! | using Eudora | |
| Dave | 13:32:20 | Henrietta, NY | G5 - hit and miss - 10.4.11 - photog send images on DVD - first booted fine, 2nd didn't show up - a day later, it would show up - when burn DVD, sometimes it doesn't show up | Norton AV - every few months get alert re: stopping portscan | |
| Dave | 13:50:07 | Webster, NY | Inspiron Laptop Vista SP2 - if leave alone for 15-20 mins, reboots - when shuts down, reboots - when sleeps will reboot | when reboot, media center store update has failed | |
| Chris | 13:53:36 | Williamson, NY | Intel mb - 3G P4 processor - how tell if any good or not? | |
| 2010-02-27 - 11 callers | ||||
| Dave | 12:20:29 | Utica, NY | multitasker - PC-based laptop, Apple desktop - "clean up" programs -> spyware? | MS Office for Mac | |
| Joanne | 12:28:04 | Geece, NY | Going to Ireland, England, Europe - cell phone, laptop, camera - how power everything? | |
| Josh | 12:35:01 | Farmington, NY | what is "hide" in the Security Tango? | |
| Bodan | 12:43:08 | Rochester, NY | many updates for Windows | how come no one program in the Tango picks up everything? | |
| Richmond | 13:03:50 | Rochester, NY | ccleaner as part of Tango | can't connect XP to Win7 | pure Vista machine -> upgrade to 7? | |
| Sheila | 13:04:53 | Charlotte, NY | thanks, Dave! V patience, helpful, gentle - computer running great! | |
| Joe | 13:14:18 | Rochester, NY | most convenient way to overwrite deleted content? | |
| Richmond | 13:18:12 | Rochester, NY | ccleaner has a secure wipe, too - DOD and Gutman levels | |
| John | 13:27:19 | Hilton, NY | re: overwriting deleted programs - revo has an "evidence remover" - takes several hours - ccleaner - has a quicker overwrite - eraser has different levels | |
| Tom | 13:36:20 | Penfield, NY | Ubuntu user since Christmas - has clamtk - runs it in his home directory | |
| Lynn | 13:50:14 | Clymer, NY | how run spinrite on USB drive? | want to put a couple drive and run Cobian backup software - save everything as a big wad, or as indiv files? | |
| 2010-02-20 - 11 callers | ||||
| Sam | 12:12:39 | Greece, NY | laptop - when boot "rondo - error LSRT.NJO | IE - warning - tracking cookie - threat removed | |
| Tom | 12:20:10 | Penfield, NY | Ubuntu/Firefox - on the Jazz 90.1 site - when go to on the air, soundbytes, go back to our Web page | |
| Rich | 12:29:01 | Rochester, NY | re: Tom - see ubuntugeek | mplayer - problems - uninstalled - use Xine | |
| Al | 12:39:23 | Greece, NY | Dell Mini 9 w/ XP Home - wireless sometimes drops - card seems to shut down | |
| Earl | 12:52:09 | Chicago, IL | eMachine - 0 avail disk space - locks up the computer - won't record restore points | |
| Dorie | 13:09:50 | Omaha, NE | Buzz - Twitterverse got a little crazy - seems like a little overkill | |
| Howard | 13:14:18 | irondequoit, NY | Skype - privacy statement - check bank account, etc. | |
| Mark | 13:18:26 | Rochester, NY | crashing - home theatre - Acer Intel Quad Core Intel Radeon - 3G - memory mgmt problem IRQL NOT LESS OR EQUAL | |
| Victor | 13:26:50 | irondequoit, NY | Roboform icon - on upgrade, lost the icon | |
| Hank | 13:29:47 | Penfield, NY | XP Home SP3 modem ISP - stack overflow error | |
| Ted | 13:37:54 | Fairport, NY | building PC - wants legit OS7 - OEM says only install once? | |
| 2010-02-13 - 8 callers | ||||
| John | 12:32:14 | Honeoye Falls, NY | 7 yrs digital photos - puts them on CD/DVD - stockpile of those | |
| Jim | 12:38:32 | Nashua, NH | re: SL iPod - sync'd photos, it wiped out his music - tried it again today, and it all worked fine. | when in Westbrook MA - RR offered 2G speed! | iTunes - want to put music on - can do whole album at once? | |
| Don | 12:51:06 | Webster, NY | Logitech Webcam - when plugged in, printer won't work. | |
| Bodan | 12:56:47 | Rochester, NY | last week: Buffalo Airport Web site problem | Facebook: downloaded pics won't open in MS Picture viewer | |
| Patty | 13:11:29 | Rochester, NY | trying to recover Toshiba Satellite - surfing unprotected - can't even get to the recovery disks | |
| Don | 13:18:04 | Hilton, NY | started losing emails - ran Tango - ran it twice - still losing them | |
| Joe | 13:31:06 | Holly, NY | Windows Live Mail - contacts keep disappearing | |
| Don | 13:45:05 | Hilton, NY | used to buy computers and calculators for Kodak - first elect calc cost $1,000 | |
| 2010-02-06 - 11 callers | ||||
| Rich | 12:13:14 | irondequoit, NY | re: last week, Dave didn't want the Internet on his phone - his girlfriend was in same position - she called the 800 number and they took it off | |
| Bodan | 12:19:13 | Rochester, NY | re: Firefox - having trouble with one Web page - loads ok in IE | |
| Chris | 12:29:50 | Orchard Park, NY | iTouch - app update problems - Apple couldn't help her - she dumped the apps - podcasts are running in fast mode | |
| Cindy | 12:36:48 | Queensbury, NY | Firefox - getting used to a few diff things - when download, takes several tries to "catch it" - gets download box | Shop tab not updated? | |
| Zack | 12:46:39 | Brighton, NY | has his accounts and financial stuff - lots of passwords | |
| Ken | 12:56:11 | Webster, NY | shedding light - re: Cindy - Revo red X - Revo setup - icon has a little X on it | |
| Sam | 13:10:47 | West Henrietta, NY | Norton 360 - what's the best protection? Gets a lot of popups. | |
| Fritz | 13:14:10 | Canandaigua, NY | the red x is definitely part of the icon | got the Sound Bytes Polo for Christmas! | Thanks Steve - 10.3 NeoOffice | |
| Bill | 13:22:06 | Marion, NY | his father has BioStar motherboard - Vista32 - 500G HD - but only shows 120G | wants another bare bones - MSI motherboard - Athlon Quad Core, etc. Lots of specs. Good? | |
| Phil | 13:28:59 | from his car | Mac backup - have external HD - want to back up to DVD for directories larger than a DVD - span multiple disks? | |
| Steve | 13:38:22 | Rush, NY | want to go from camera to TV w/o computer | |
| 2010-01-30 - 9 callers | ||||
| Vito | 12:19:26 | Chili, NY | HD gone corrupt XP Home - built using upgrade CD from previous system. How use upgrade CD to repair? | |
| Bruce | 12:28:06 | Williamson, NY | repairs - had work done - some problems when got home - loose zip tie was flopping around - | |
| Tom | 12:31:46 | Fairport, NY | from last week - programs that update but don't replace the old one | |
| Don | 12:53:04 | West Henrietta, NY | Thunderbird - if mark emails as junk, when does it delete? | |
| Cindy | 13:00:32 | Queensbury, NY | last week told her how to create autoplay list - not working because play list not library | |
| George | 13:13:46 | Auburn, NY | old computer - want to use Ubuntu - 9.10 works fine, until try to improve video resolution | QuickTime - Windows - Firefox | |
| Mike | 13:21:50 | irondequoit, NY | have a great computer, but it's a Mac. I like gaming - Mac doesn't have a lot of games. Should I install Boot Camp. | |
| Matt | 13:45:22 | Penfield, NY | Chrome - hard to save stuff | |
| Bear | 13:49:56 | Pittsford, NY | getting ready to move to Win7. Have a lot of apps in XP - most of the machines seem to be 64 bit | |
| 2010-01-23 - 15 callers | ||||
| Jack | 12:21:26 | Exit 16, Harriman, NY | Thunderbird, can't send mail when using cellular card. | Toshiba Satellite, upgraded to Win 7, internal speakers don't work, external do. | |
| Tom | 12:29:56 | Newark, NY | re: last week, booting a Dell - recovery console will repair Windows - skipped - | talked to HP re: new computer - they do not send any disks | |
| Tom | 12:33:53 | Hilton, NY | thinking of buying new computer - all data very hard to compare | |
| Harvey | 12:37:47 | Webster, NY | going from XP to W7 - | |
| Scott | 12:47:53 | Buffalo, NY | bonvibre! trying to reformat external HD of wife - opp cannot be completed code -50 iMac 10.6 - using disk utils | |
| Art | 12:52:55 | Rochester, NY | data recovery - failed hard drive | |
| Cindy | 13:01:12 | Queensbury, NY | new laptop W7 WMP12 desktop w/ W7 and unknown WMP - "Recently Added" | |
| Steve | 13:09:20 | Pittsford, NY | storage - do a lot of video/audio editing - 4 RAID 5 terabyte drives - get a Drobo? | |
| Scott | 13:12:23 | Buffalo, NY | rebooted as Steve suggested - turned external on - same result | |
| Bill | 13:16:51 | irondequoit, NY | remote access - has own IP address, plug in network, can talk to it on own network, but can't get thru outside own network | |
| Howard | 13:20:18 | Penfield, NY | ThinkPad T40 - sometimes boots up | |
| John | 13:27:38 | Hilton, NY | would Office 2000 work w/ 64-bit W7? | OpenOffice? | FileHippo.com has an update checker | |
| Jamie | 13:34:35 | Prince Edward, Ontario, Canada | started Fri - IE8 w/ XP - can go to most Web sites w/ problems - "this tab being recovered" twice - then lose it - works in Compatibility Mode | |
| Paul | 13:49:40 | Henrietta, NY | OpenOffice - awesome! | Toshiba laptop - Vista- some WP and Internet - should I upgrade to W7? | |
| Melissa | 13:50:53 | Rochester, NY | address of the fellow who has the computer shop | |
| 2010-01-16 - 10 callers | ||||
| Valaina | 12:13:49 | Virginia | netbook - when log in for first time - always have updates - IE - tries to do update - checks for malware - gets hung up | when start FF, has to make the toolbars appear | |
| Bodan | 12:31:05 | Rochester, NY | Adobe Reader - autoupdated - 8.2.0 at work is 9 | Adobe ARM and ReaderSL autostart | Logitech Web Cam update changed desktop icon | |
| Michelle | 12:37:21 | Livingston, NJ | off 280 - Adobe and Windows 7 - either Acrobat or Reader - IE tries to shut down | |
| Tom | 12:49:40 | Lincoln, NE | Vista - apparently hides USB ports and other ports from user programs - small devel board is USB - when plug in, Vista says "new device," loads driver - program says no ports - USB can't talk to it | |
| Tom | 12:58:25 | Newark, NY | Dell won't boot - config.sys corrupted - can boot w/ SystemWorks boot disk - can't get to backups on D: | graphics card going, too | |
| Don | 13:10:47 | Hilton, NY | re: updating Adobe Flash Player - figured out how to tell which version he has | |
| Tom | 13:18:13 | Penfield, NY | re: last week - notebook w/ Win7 and Ubuntu - when installed Ubuntu, didn't resize Win7 - Ubuntu partition small - resized - working good - using Ubuntu full time - d/l'd SL - has install icon - spring w/ shelf on it - | |
| Dar | 13:27:20 | Toronto, Ontario, Canada | re: our Rant - Ken Starks - The Thin Line Between Victim and Idiot - Linux Gazette (.net) | Lenovo touch pad from CES - designed by Richard Sapper - born 1932 | |
| Bob | 13:33:34 | Greece, NY | calling on Droid! worry about viruses? | |
| Jason | 13:40:45 | Altoona, PA | re: article from Dar - really harder to write viruses for Linux? | |
| 2010-01-09 - 10 callers | ||||
| Jim | 16:20:08 | Rochester, NY | Kodak EasyShare - picture takes up whole screen | |
| Carl | 16:21:21 | Pottstown, PA | medical newsletters - print - flatbed scanner - one big PDF - add new ones every month | |
| Tom | 16:23:29 | Penfield, NY | HP notebook Win7 Home Premium - Ubuntu 9.10 - last update caused problem - can't run Ubuntu - did the grub change | how use iPod with Ubuntu | back up to F: drive | |
| Tom | 16:24:01 | Rochester, NY | 3 apps - OE, IE, Excel - directdbnotifywndproc | |
| Dan | 16:25:54 | Webster, NY | when reboot, 1st scr - doesn't start - goes black - Partition Commander repair disk - set C: inactive/active - works for a while | |
| Mikia (Micah?) | 16:26:50 | Saginaw, TX | any way to hear you in Texas | |
| Betty | 16:27:05 | Fairport, NY | CA Internet Security Suite | |
| Dan | 16:27:36 | Rochester, NY | saving home page gadgets in Google - W64 | Google Chrome? | |
| Judy | 16:27:53 | Hilton, NY | where to go to learn about technology? | |
| Rich | 16:28:14 | Rochester, NY | W7 - full install - Norton work w/ Win7? | |
| 2010-01-02 - 11 callers | ||||
| Duke | 12:17:36 | Greece, NY | vundo trojan | |
| Scott | 12:23:40 | Buffalo, NY | bonvibre! Time Machine - only thing running - Time Machine failed - couldn't create a backup folder | |
| Judy | 12:31:33 | Hilton, NY | network connections - view - toolbars - 7 | MSN | how move Start bar | |
| Vic | 12:35:52 | irondequoit, NY | wife unplugged flash drive - safely unplug is not there - just unplug? | |
| John | 12:47:40 | Ontario, NY | Vista/Win7 upgrade - daughter's laptop - Vista Business - $39 student upgrade - says can't put 7 Home Premium over Vista Business | |
| Bruce | 12:54:02 | Macedon, NY | 6 yr old computer - upgrade to newer monitor? | if getting no hits in av, am I clean? | |
| Alan | 13:08:06 | Fairport, NY | don't use MEMTEST86; use PRIME95 | |
| George | 13:09:05 | Rochester, NY | if replace computer but keep old drives, do I need to reinstall Windows? | |
| Gerd | 13:19:40 | Victor, NY | USB removal process - what happens if remove w/o process? He did that, and now his computer is "shot." | |
| Steve | 13:30:57 | Rochester, NY | re: Dalai Lama - | |
| Marty | 13:34:28 | Charlotte, NY | re: switching to Ubuntu - took the plunge - piece of cake | |
| 2009-12-26 - 10 callers | ||||
| Linda | 12:20:56 | Greece, NY | "friend" wants to buy computer - laptop or desktop better? - has computer | OpenOffice.org? | |
| Kevin | 12:51:14 | Greece, NY | backup software for external drive on network | |
| Donval | 12:51:29 | Hilton, NY | memtest86? | |
| Bill | 12:57:34 | Fairport, NY | bios update - now fan runs all the time | |
| Tom | 13:15:29 | Avon, NY | wants to build a gaming machine - budget around $3500... | |
| Ed | 13:18:20 | Henrietta, NY | using library computer - friend sent attachment - want to save or whatever - blocked | |
| Elaine | 13:24:14 | Rochester, NY | Farmer Elaine | |
| Sal | 13:28:56 | Fairport, NY | problems migrating to new Mac | |
| Mike | 13:38:14 | Greece, NY | 2 yr old HP Pavilion laptop - cannot check for updates - tries, gets error msg - Vista - bought Win7 | XP machine - Firefox - Webcam - prevented from autoreload | |
| Burt | 13:40:10 | Palmyra, NY | bought used computer from friend - got room on HD for dual boot - has Vista home Premium - 102G free - | |
| 2009-12-19 - 10 callers | ||||
| Linda | 12:11:05 | Greece, NY | 320G ClickFree USB - ran out of room - bought 750G - won't work | |
| Chris | 12:31:53 | Williamson, NY | HP laptop - Win7 - D: has HP recovery - backed up to external HD - would like to wipe out D: | |
| Vic | 12:35:59 | irondequoit, NY | Firefox - go to beta? | went to clean up system tray: MSConfig - app failed to start: MFC42U.dll not found | |
| Bodan | 13:16:08 | Rochester, NY | how tweak 10-yr-old laptop - IBM ThinkPad - sometimes have to use dial-up modem - 98SE - 300 MHz - 256M | |
| Danny | 13:31:28 | Greece, NY | Dad installed Linux on her computer - changed screensaver - | |
| Walter | 13:35:35 | Greece, NY | re: Bodan - definitely use Puppy Linux - use the old edition | older iMac w/ Motorola chipset | |
| Dave | 13:39:04 | Fairport, NY | laptop won't boot in safe mode - get blue screen | |
| Joel | 13:46:22 | Pittsford, NY | Steve: trying to install XP in VirualBox on iMac - get XP licensing agreement - need to hit F8 - can't! | |
| Steve | 13:50:21 | Rochester, NY | considering buying used notebook - how eliminate OS and wipe out all data? | |
| Joe | 13:56:16 | Fairport, NY | put the iPhone on the sniper rifle! | |
| 2009-12-12 - 12 callers | ||||
| Linda | 12:14:45 | Greece, NY | had Nero 7 - can burn DVDs, but can't play them - best free recommendation for burn/play? | |
| Sam | 12:27:06 | West Henrietta, NY | Win7 - trying to xfer off of 98 | fax w/o land line? | |
| Richmond | 12:45:04 | Public Market | believe that all co's are going to go to pay-for-play data plans | Android vs. iPhone | USB3? | |
| Dotty | 12:47:05 | Pittsford, NY | Senior Net? | |
| Dan | 12:52:09 | Webster, NY | upgrade to Win7? But graphics doesn't support full Win7 experience. Have PCI Express X16 connector - | |
| Tom | 12:59:45 | Walcott, NY | DSL problem? Desktop and 2 laptops - sometimes, load page, doesn't go anywhere | |
| Sal | 13:11:49 | Fairport, NY | Frontier and TW hijacking browser to their search page | |
| Jim | 13:14:43 | Rochester, NY | couldn't get stuff off 98 - | |
| Bill | 13:27:29 | Irondequoit, NY | hd died - bought refurb'd HP - smaller HD, 1G RAM - moved RAM from old machine, now it crashes again | boots to splash page, then loads XP - sometimes goes to that page and just sits | |
| Dick | 13:30:06 | Greece, NY | blue screen on Dell - made slave drive and retrieved data - can't get rid of Blue Screen | |
| Mike | 13:32:43 | Gates, NY | which version of Win7 to upgrade to? | |
| Dar | 13:41:46 | Toronto, Ontario, Canada | Win - 2 steps forward, 3 back - Google of Steve Gibson lets loose on Windows | |
| 2009-12-05 - 8 callers | ||||
| Todd | 12:25:56 | Gates, NY | new phone - Verizon- big MP3 player - doesn't support Mac - how link? | |
| Bodan | 12:28:52 | Rochester, NY | add-ons and browser extensions for Firefox - Skype - update avail - suddenly browser highlighter came in - | |
| Dan | 12:33:00 | MacDougal, NY | Dell Laptop Vista - up to date AV - went to start - code - missing file: 0X - SP2 number - took HD out of machine - still having trouble getting data off | |
| Bob | 12:50:15 | Rochester, NY | ordered from Tiger Direct - $25 - USB to IDE/SATA adapter - backs up all his data on to old drives and puts them in a safe deposit box! | |
| Joanne | 12:54:17 | Greece, NY | Excel - want to make print bigger in the row | Avery Labels - | |
| Tom | 13:30:44 | Perinton, NY | Dell Inspiron 2002 - minimum resolution, minimum color - when reboot goes to max resolution and color | |
| Jerry | 13:40:23 | Greece, NY | Word doc - when open, get paragraph sign | |
| Larry | 13:45:35 | Spencerport, NY | 64-bit W7 - had XP w/ Ubuntu disk - wants 64-bit | |
| 2009-11-28 - 11 callers | ||||
| Ed | 12:09:33 | Rochester, NY | Dell XP - "operating system not found" | If new computer, | |
| Linda | 12:15:38 | Greece, NY | Gateway Netbook w/ XP - SD card w/ programs on it - move programs from old PC? | Itunes updates - freezes all the time | |
| Tom | 12:18:35 | Greece, NY | Revo Uninstaller - use that or Windows uninstaller? | shutdown notice: O or DDE | |
| Joan | 12:27:16 | Rush, NY | AVG: resident shield alert - multiple detection alert - | |
| Henry | 12:38:33 | Brighton, NY | Firefox and Thunderbird - FF: links slow to load - progress bar slow sometimes stops in the middle - link often does not complete | |
| Terry | 12:45:57 | Penfield, NY | IE having problem - debug or close | | |
| Mark | 13:10:40 | Albion, NY | switched to Firefox - can't figure out how to access email | prob install ZA | |
| Marty | 13:19:37 | Charlotte, NY | ubuntu - tried it - | |
| Bill | 13:27:47 | Webster, NY | Firefox - love it - when boot and open FF, takes 45 secs - prob lot of ppl have - FF preloader - 1st time open, opens in upper left small portion of toolbar, when click, has Lycos search engine w/ search in it | |
| Sal | 13:44:20 | Fairport, NY | ||
| Judy | 13:51:17 | Hilton, NY | Judy the Senior - silly question - desktop icons - words are white - how change? | |
| 2009-11-21 - 10 callers | ||||
| Linda | 12:21:03 | Greece, NY | had trouble w/ Mozilla - uninstalled, reinstalled, all okay | friend wants to buy computer - wants Gateway - drivers come from Gateway | |
| Bodan | 12:29:02 | Rochester, NY | Tango: changed from Ad-Aware to SuperAntiSpyware. Big update yesterday for SuperAntiSpyware - now has ladybug in the toolbar - wants to start when computer starts. | |
| Al | 12:32:12 | Rochester, NY | gets hard drive space low message every time start machine | |
| Gudy | 12:51:44 | Houghton, NY | can't download - is it the firewall, or what? | |
| Ron | 13:05:54 | Greece, NY | Acer Esprit laptop - media test failure check cable | |
| Nick | 13:10:09 | Rochester, NY | bought camcorder in 99 want to play back via laptop - some simple editing - xfer to DVD - don't have right connections | 80G HD - running slow - 6G left | |
| Keith | 13:18:23 | Bloomfield, NY | PC and laptop on network - laptop giving aggravation - only way could copy data files off laptop was via PC thru network - now can't open files on thumb drive | thinking about Mac or new tires for sports car - what's the learning curve? | |
| Mark | 13:29:33 | Albion, NY | firewall problem - ZA - XP Home - could not get out anywhere on the Internet - something squirrelly w/ ZA - when turned off, turned on Windows FW all okay - uninstalled w/ Revo - installed new - says not authorized - have to log in as admin | windows secu | |
| Dar | 13:39:32 | Toronto, Ontario, Canada | Tech Republic: Linux Consultant: the Maytag Repairman of the Computer World | |
| Joel | 13:49:30 | Pittsford, NY | minor annoyance: W7 - monitor dual DVI card - unless monitor is on when computer comes on, won't recognize the monitor - when sleeps won't recognize when comes back | |
| 2009-11-14 - 12 callers | ||||
| Anesto | 12:12:59 | Perinton, NY | Outlook - everything being deleted and thrown into spam - | |
| Linda | 12:16:23 | Greece, NY | congrats for making your goal - she became a member! | |
| Vito | 12:29:01 | Cheektowaga, NY | 8G flash drive - ext2 or ext3 file system - make small vfat partition | |
| Jim | 12:38:24 | Rochester, NY | put DSL on his computer - doesn't write to HD - | |
| Joel | 12:40:15 | Pittsford, NY | live streaming? | |
| Gurd | 12:47:00 | Victor, NY | can't figure out how to get the live stream | |
| Ernesto | 12:57:36 | Perinton, NY | re: advertising on desktop - who wants that? | Outlook - deletes | |
| Linda | 13:26:03 | Greece, NY | tried in SL - | |
| Fritz | 13:30:32 | Canandaigua, NY | Leo LaPorte - MacBreak - Paul Thurrotte - Win7 didn't get mentioned once! | |
| Joe | 13:36:05 | Rochester, NY | switched to Avast! Want to buy? | danced Tango - had trouble - ran AV - now, when start machine, when go to main page, icons not there. Log off/on, icons are there. | |
| Ron | 13:38:23 | Rochester, NY | on Web, some print out very small | |
| Burt | 13:55:21 | Palmyra, NY | Linux tutorial? | |
| 2009-11-07 - 9 callers | ||||
| Linda | 12:11:50 | Greece, NY | no credit card | found Mac CDs | Win7 | |
| Larry | 12:14:32 | Spencerport, NY | both laptop and desktop - Windows Explorer - extremely slow - click on folder CPU goes to 100% | |
| Larry | 12:36:15 | Spencerport, NY | both laptop and desktop - Windows Explorer - extremely slow - click on folder CPU goes to 100% | |
| Bill | 12:41:54 | Pittsford, NY | secure computer at work - email - Mac at home - OS about 5 yrs old - no email address - secondary computer - TW - Mac upstairs - she gets all email etc. upstairs - only does Web purchasing - how secure is that? Brokerage accounts? | |
| Edward | 12:54:46 | Henrietta, NY | if I use Yahoo, do I still need antivirus? | |
| James | 13:37:04 | Rochester, NY | DSL - how to make a CD | |
| Steve | 13:42:02 | Greece, NY | begged for us! - Win update, uninstalled Norton, didn't reboot right away - browsing commercial sites for a product they need - FF disappears - wouldn't restart - some times items hadn't run - reboots - XP - first screen - blanks - pointer comes up - n | |
| Sal | 13:45:53 | Fairport, NY | it's not "Mighty Mouse;" it's "Magic Mouse." | |
| Fred | 13:56:04 | Macedon, NY | computer died - had good XP HD - can put that in new computer? | |
| 2009-10-31 - 7 callers | ||||
| Lucien | 12:33:38 | Rochester, NY | Friend of Dave's | Win7: bought new Compaq w/ Vista - waiting for upgrade - bought computer 3 wks ago - may get it btween 30 Oct - 8 Nov - sounds like a disaster - | |
| Dennis | 12:57:23 | Rochester, NY | member! why aren't the other listeners calling? | |
| Bohdan | 13:19:03 | Rochester, NY | happy member! last week: running CA AV re: TW - anchoring down a lot of programs and pictures - antivirus can be snoozed | |
| Al | 13:35:33 | Penfield, NY | member! Canon HD video recorder - Adobe Premier Elements - other ppl can have 5Mb video w/ good quality, his is terrible | |
| Don | 13:45:37 | Hilton, NY | member! Droid - has Palm Central - | |
| Jim | 13:48:54 | Greece, NY | member! 64-bit? problem w/ conversing w/ older programs? | |
| Lynn | 13:56:29 | Spencerport, NY | want new computer - what proc speed, RAM? | |
| 2009-10-24 - 6 callers | ||||
| Fritz | 12:52:29 | Canandaigua, NY | member! Dave brought this up a year ago... wife's XP machine - last big update - when update, in the Windows folder, the bright blue folders - should we still delete? | |
| Rich | 13:08:07 | Rochester, NY | not a member - iPhone - girlfriend loaded it up - can use it with XP, Vista, Mac? | |
| Gary | 13:11:33 | Brockport, NY | member - intermediate computer user - started with PDP-10 - how do I get rid of NetFlix ads in IE? | |
| Linda | 13:26:58 | Greece, NY | member! Win7? | |
| Lynn | 13:31:17 | Clymer, NY | 64M RAM - which version of Linux to stream audio? | |
| Bohdan | 13:51:13 | Rochester, NY | danced Tango twice in the last two weeks - sense something still not right - share pix w/ friends - size of pic folder 421M - lost the snap, crackle pop - delay now before pop up | |
| 2009-10-17 - 6 callers | ||||
| Steve | 12:39:03 | Greensboro, NC | iTunes - exceeded capacity of HD - wants to shift pocasts over, retain them, but free up space on HD | |
| Toni | 12:46:41 | East Rochester, NY | missed about updates - has XP | |
| Scott | 12:52:29 | Buffalo, NY | bonvibre! Antivirus for Mac? | |
| Dolores | 13:15:39 | Lima, NY | Stanza | |
| Lynn | 13:22:23 | Rochester, NY | wants to get rid of Windows and put on Linux | |
| Dar | 13:55:10 | Toronto, Ontario, Canada | primary extended logical - what the hey? | |
| 2009-10-10 - 14 callers | ||||
| Greg | 12:15:17 | Strykersville, NY | works on a lot of computers - good free service is OpenDNS.org | |
| Bob | 12:17:12 | Greece, NY | IE8 - is it okay? | |
| Linda | 12:28:34 | Greece, NY | Firefox - Google -> web site - went back to it "google cannot be found" | |
| Jack | 12:36:03 | Sloatsburg, NY | moody! Vista - SP2 - got shut down during update - would not reboot - keeps shutting down/rebooting - install disk went back to restore point - still can't install SP2 | |
| Bernice | 12:42:07 | Brighton, NY | backed up PC - 500 IOmega HD external - can get to them - .bkt - some backup utility | |
| Barb | 12:49:27 | Irondequoit, NY | procrastinating buying portable drive to back up - Seagate external drive - plugged it in - shows the drive as G:, but when double-click on it, nothing | |
| Jenny | 12:54:16 | Bushnell's Basin, NY | SuperAntiSpyware - last couple months, it takes forever to open on desktop, click on update, takes over 2 minutes | |
| Mike | 13:05:40 | Perinton, NY | MacBook Pro - few months old - lousy battery life | |
| Dave | 13:10:12 | Irondequoit, NY | MacBook - trying to iChat - lately, when go on, AIM buddy list - disconnects - could not connect to AIM - tried to log in too many times | |
| John | 13:11:30 | Greece, NY | re: Bernice - go to folder for external HD, double-click .EXE | |
| Toni | 13:20:32 | East Rochester, NY | pps files - running XP - can't run them | |
| Ernesto | 13:26:44 | Perinton, NY | passwords: name of the site, adds own alphanumeric phrase | |
| Thomas | 13:36:06 | Rochester, NY | re: passwords - some sites add a salt - add random chars to beginning, middle, end of sequence | |
| James | 13:40:07 | Sodus Point, NY | Snow Leopard wouldn't install on iMac | |
| 2009-10-03 - 7 callers | ||||
| Linda | 12:16:09 | Greece, NY | Can I change my Mac to a PC? | |
| Don | 12:46:14 | Hilton, NY | re: waiting for the next version. | |
| Mary Ann | 12:47:57 | Irondequoit, NY | install Word 2000 - had MSOffice 2007 - uninstalled it | |
| Dar | 13:30:19 | Toronto, Ontario, Canada | Paul Zimmerman is from Rochester - A Primer in the Art of Deception | | |
| Fritz | 13:34:03 | Canandaigua, NY | Snow Leopard - when empty trash, it comes up "secure empty trash" | |
| Sam | 13:36:49 | Rochester, NY | where's the next Linux meeting | still can't get the code for his iPod - now what? | |
| Dan | 13:45:48 | Rochester, NY | changes to Tango - what about SpyBot and AdAware? leave or uninstall? | |
| 2009-09-26 - 8 callers | ||||
| Carl | 12:12:22 | Potstown, PA | no backup disks for the OS | |
| Ron | 12:16:44 | Rochester, NY | Thunderbird XP Home - was able to email any folder, picture, whatever - d/l Frontier program was big - corrupted - couldn't load window | |
| Frank | 12:45:03 | Rochester, NY | first computer was a Toshiba w/ Lotus SmartSuite - how save as other type? | |
| Vito | 12:50:40 | parked car | when open AVI file, Win crashes - DEP turned off - still happens - has it for 3 months - when in sep folder, works, but now still doesn't | |
| Victor | 12:58:16 | Irondequoit, NY | eyes getting older - XP calc too small | |
| Sam | 13:06:24 | Rochester, NY | iPod - code - can't get into it - how do I get the code out of there | |
| Tony | 13:40:15 | Greece, NY | HP Netbook since Christmas - can I run Linux off USB? | |
| Don | 13:48:54 | Hilton, NY | re: spam - don't get very much - spam@uce.gov | |
| 2009-09-19 - 11 callers | ||||
| Walter | 12:21:29 | Greece, NY | clamtk on Ubuntu | |
| Linda | 12:26:03 | Greece, NY | XP - next to clock, likes to put icons - in customize - always show - apply - ok | |
| Dan | 12:36:25 | Rochester, NY | Dell Dimensions B110 - 20" Acer monitor - 23" flat screen HD monitor - distorted | IE - pages not loading properly - change cache size? | |
| John | 12:53:52 | Rochester, NY | IE 8 and thumb pages | Windows 7 - mostly running Linux - has Lenovo laptop w/ free Win7 upgrade - | |
| Judy | 13:10:07 | Hilton, NY | one of the seniors who should know more | Computer Link? | Do I have to go to Win7? | |
| Santana | 13:12:13 | Perinton, NY | Vista64 - | |
| Vic | 13:14:45 | Irondequoit, NY | re: Judy Computer Link in Gates Library | ZoneAlarm - ask, allow, block - LSAshell - Userint login - WinExpl, NTLogin | |
| Richmond | 13:20:02 | Rochester, NY | DOS Wars - love em! | they're not selling any systems w/ > 4G per core - any reason? | |
| Gary | 13:24:43 | Greece, NY | glad you're back on the air | re: Judy - maybe shouldn't just update | |
| Cliff | 13:35:27 | Greece, NY | comes up to ask.com | |
| Jim | 13:52:56 | Rochester, NY | iTouch update - when look at email, forward, used to open the content, now just shows the little letter and doesn't open it anymore | |
| 2009-09-12 - 12 callers | ||||
| Linda | 12:16:52 | Greece, NY | PC World and Mac World in digital format - invalid host name | |
| Joe | 12:20:58 | Greece, NY | stereo speakers - getting static - when Win logo starts - won't go away - 2 diff speaker sets | |
| John | 12:29:54 | LeRoy, NY | XP - lost Java - can't download - 25-whatever error | |
| Mike | 12:34:13 | Gates, NY | bought laptop - Vista - can't get printers to work | |
| Todd | 12:38:52 | Webster, NY | Win Genuine Advantage validation - has been using it for about a year, and now he's getting the problem | |
| Kevin | 12:45:56 | Rochester, NY | Acer laptop - Vista - Verizon wireless - "Windows sockets has failed to initialize" also can't get to antivirus (Avast) | |
| Paul | 13:12:37 | Braddocks Bay | iTouch - number of updates for free plus the $10 one - last night, started at 8 PM, went to bed @ 11, done when got up. | |
| Ron | 13:15:52 | Rochester, NY | Win7 - buy new laptop w/ installed? | Toshiba - satellite card - | |
| George | 13:20:35 | Greece, NY | what's a netbook? | had problems w/ distance from AP - 20 ft | |
| Tino | 13:25:38 | Rochester, NY | ||
| Scott | 13:49:14 | South Carolina | Aikenwolf! iTouch, laptop, can use USB to cell phone as modem - can use machine as router? | |
| Mark | 13:54:05 | Greece, NY | MacBook Pro - Snow Leopard - no thumbnail icons - external HD - says name, but no icons | |
| 2009-08-29 - 13 callers | ||||
| Jack | 12:13:53 | Orange County, NY | network connection on laptop - USB - cable says no cable plugged in | |
| David | 12:27:10 | Brighton, NY | photo sorting software | |
| Keith | 12:37:12 | Farmington, NY | son-in-law using IE - told him to use Firefox - system says won't work - Vista Pro | |
| Tony | 12:45:36 | Rochester, NY | Thunderbird - changed something? in past, could retrieve that email - can't do it now? | lost sound icon - has been going in and out | |
| Mike | 12:49:39 | Newstead, NY | what about new netbook/notebooks | son has notebook - anything like Garage Band for PC? | |
| Bob | 12:51:41 | Henrietta, NY | re: Jack - might not be using an older laptop; won't be autosensing | Mac DNS poisoning: can find nameservers via command line | |
| John | 12:55:27 | Webster, NY | laptop w/ XP Pro - 160G HD - down to about 50G free - down to 33 | two backup HDs - sometimes the light runs | |
| Fritz | 13:08:39 | Canandaigua, NY | running Snow Leopard | XP SP3 Start -> Run -> MSRT - malicious software removal tool | |
| Dorothea | 13:19:21 | Rochester, NY | want to hear Whitney Marchelle sing something Panonica by Thelonius Monk | pages close really slowly - Windows | |
| Chris | 13:31:03 | Williamson, NY | HP laptop Vista Home Premium - trying to install Bluetooth - won't install | |
| Gerd | 13:37:41 | Victor, NY | Installed Ubuntu Jaunty - took up a ton of free space - uninstalled - how do I get rid of the boot loader? | wife added phenomena games | |
| Will | 13:40:13 | Brighton, NY | uses Firefox - but - when go to download something from a site - podcast, whatever - FF plays it - IE asks to save | |
| Bob | 13:54:50 | Greece, NY | what about this bill to let the President shut down the Internet? | |
| 2009-08-22 - 12 callers | ||||
| Joanne | 12:17:45 | Greece, NY | 2 flash drives - each has 400 pix - trying to organize by topics | Picassa - keeps making new folders | |
| Dennis | 12:25:11 | Rochester, NY | good source of tips, tricks | |
| Lynn | 13:00:28 | Rochester, NY | re: newspaper - prefer newspaper - like to hold it - computer is down, so can't get to the extras | |
| James | 13:06:38 | Webster, NY | when replying to email - computer lags behind him - Hotmail | |
| Rich | 13:14:19 | Rochester, NY | Acronis TruImage 2009 - burns fine - starting Acronis Loader... sits there | Xen virtualization - CentOS 5 - | |
| Vic | 13:17:51 | Rochester, NY | Incredimail to access Hotmail - got email to change config at 1 Sept 09 | |
| Dave | 13:28:45 | Rochester, NY | HP Elite workstation - locks up after USB 3D controller hooked up - after 2 mins | |
| Bob | 13:31:51 | Greece, NY | thanks for the Windows Waltz - did it in safe mode and found the problems | |
| Michael | 13:36:32 | Greece, NY | Windows Home Media Server - played around with firewall and locked self out | |
| Dave | 13:38:45 | Rochester, NY | any insight on how to d/l Win7 test? | |
| Dan | 13:47:46 | Rochester, NY | wants avast! | |
| Mike | 13:53:48 | Rochester, NY | Vista Ultimate Laptop SP1 - SP2 is out - should I? | |
| 2009-08-15 - 14 callers | ||||
| Fred | 12:22:08 | Rochester, NY | list of differences between computer chips | wants to run Solid Works on Linux. | |
| Dave | 12:29:44 | Rochester, NY | Advice on erroneous charges on phone bill and credit card bill | |
| Victor | 12:34:17 | Rochester, NY | can't access a web site with IE7, can with IE6. | |
| Dan | 12:39:14 | Rochester, NY | replace McAfee with CA, not impressed, running much slower | |
| Rob | 12:45:47 | Rochester, NY | Dell mini, locked up and won't reboot. | |
| Sam | 12:46:22 | Rochester, NY | XP/EasyShare/Logitech don't all work together. | |
| Jim | 12:51:34 | Rochester, NY | Visioneer PaperPort doesn't work with Win 7 Beta. | |
| Henry | 13:06:47 | Rochester, NY | computer in FLA fried in thunderstorm. new computer has vista 64, can't get software. | |
| Victor | 13:11:50 | Rochester, NY | (previous caller) Chrome works where IE7 didn't. | |
| RIchard | 13:17:55 | Lyons, NY | how to listed to radio stream | |
| Bob | 13:20:09 | Irondequoit, NY | Mac G5 powers down trying to update iPod. won't power back on. | |
| Kim | 13:24:05 | Rochester, NY | ZoomText and Jaws are available for Vista 64 | |
| Joanne | 13:28:53 | Rochester, NY | recommendations on a GPS | |
| Henry | 13:45:35 | Rochester, NY | listens over internet. P4/1.8 GHz 2 GB XP, can it upgrade to Windows 7? | |
| 2009-08-08 - 6 callers | ||||
| Linda | 12:36:45 | Greece, NY | got 3G w/ Broadband N - pages only coming in half the size - in everything | |
| Dan | 12:54:29 | Rochester, NY | XP - BSoD - system serious error - warning box w/ BCP1,2,3,4 | how check for driver version? | |
| Elaine | 13:12:08 | Albion, NY | Smart Defender Pro is a scam - how do I get rid of it? | |
| Gurd | 13:36:54 | Victor, NY | Linux - might have missed something - how do you put it on the computer? Interfere w/ Windows? | |
| Dar | 13:38:29 | Toronto, Ontario, Canada | re: Wubi - defrag Windows before installing | |
| Ron | 13:45:10 | Rochester, NY | XP - CA antivirus - too many files that conflict w/ existing files - add/remove programs doesn't seem to have it | |
| 2009-08-01 - 5 callers | ||||
| Walter | 12:13:04 | Greece, NY | Winmodem -> Linmodem from a couple of weeks ago | |
| Toni | 12:19:05 | Naples, NY | laptop in basement has tough time with wireless signal | |
| Dennis | 12:26:08 | Rochester, NY | GoToMyPC - works fine - when print, it won't (because printer is on the laptop) | |
| Bill | 12:52:14 | Pittsford, NY | Mac - 4/5 yrs old - OSX - likes Firefox - cleans computer all the time - in Yahoo Finance - beachball started spinning - still spinning an hour later - turned off Mac - in Safari - FF icon still at bottom of screen - couldn't get on - 2 failed attmepts t | |
| Joe | 13:21:34 | Rochester, NY | Linux - where can I get it? | |
| 2009-07-25 - 5 callers | ||||
| Dan | 12:30:24 | Rochester, NY | my article in DandC - Outlook - using Express - wants to change the way mail comes in | |
| Dan | 12:37:48 | Troy, NY | software solution - mult images on disc - get rid of duplicates | |
| George | 13:04:01 | Vienna, VA | 4 PCs - wireless to cable - 3 XP/Pro 4th is ancient - rarely on - W98 - used to have AVG - doesn't support 98 - anything out there for 98? | |
| Gil | 13:23:25 | Webster, NY | Steve: comment re: MAC filtering on router - | |
| Dar | 13:24:53 | Toronto, Ontario, Canada | re: Kindle Orwell deal: Amusing Ourselves to Death Web site | |
| 2009-07-18 - 6 callers | ||||
| Scott | 12:16:43 | Rochester, NY | internet based automatic backup for off-site storage | |
| Jason | 12:30:47 | Rochester, NY | What's new in Windows 7. Why will we want to buy it. | |
| Tom | 12:45:47 | Fairport | How to remove CyberDefender; is it legit? | |
| Jim | 12:59:56 | Syracuse | Can't play this week's podcast on an iPod, plays fine on the computer. | |
| Michael | 13:25:35 | Scottsburg, NY | Intended to download MalwareBytes, but got a registry cleaner instead. What is a registry cleaner? Not running any better after the Tango. | |
| Dar | 13:39:42 | Toronto, Ontario, Canada | clicking hard drive, installed Linux, stopped clicking | |
| 2009-07-11 - 8 callers | ||||
| Walter | 12:12:13 | Greece, NY | PCLinux OS - winmodem problem - | |
| Stacey | 12:36:45 | Rochester, NY | AdAware, Spybot - not in the Tango? | Mozilla often doesn't start up | |
| Dan | 12:40:24 | Rochester, NY | called a few weeks ago - uninstalled McAfee - added CA - when start, start sound is broken - 15 things starting up | |
| Peter | 12:53:47 | Rochester, NY | Thunderbird keeps crashing | |
| DeHomely | 13:07:33 | Omaha, NE | IIS Server - v7 - dropped FrontPage extension - | |
| Chris | 13:31:53 | Williamson, NY | firewalls - ZA Pro on main computer - not working for long time - expired - is it worth renewing? | |
| Susan | 13:39:38 | out in the rain | any way to erase /get name off Google, etc? Get your privacy back? | |
| Dar | 13:51:54 | Oshawa, Ontario, Canada | Macbooks - gone from matte to glossy | eye exercises for eye fatigue - close your eyes - "tick tock exercise" - make your eyes "follow the second hand" of an analog clock - stop at twelve, then go counterclockwise | |
| 2009-06-27 - 6 callers | ||||
| Blake | 12:19:57 | Batavia, NY | can you move programs from one machine to another? I have the Windows XP stickers | |
| Karen | 12:38:14 | Philadelphia, PA | looking for a specific sound bite from a movie | |
| Victory | 12:47:34 | Rochester, NY | Backing up - USB HD docking stations? | |
| Dennis | 13:10:28 | Rochester, NY | Win98SE - took drive out, copied drive to XP laptop, then copied to external HD, which he put back in the system, and it didn't work | |
| Bruce | 13:17:53 | Macedon, NY | Revo Uninstaller: more detail on how to use it? | |
| Karl | 13:30:06 | Spencerport, NY | son has Macbook - used to work at Chip's - clueless re: Macs - when boot, get folder w/ question mark | |
| 2009-06-20 - 10 callers | ||||
| Mark | 12:19:52 | Rochester, NY | Vista SP2 - what up? | |
| Arnesto | 12:26:18 | Rochester, NY | recording Creator Ultimate 64-bit machine - won't record - update DVD burner firmware? | |
| Dar | 12:43:23 | Toronto, Ontario, Canada | Shields Up! test - using Mint 6 - failed on solicited TCP packets, ping reply | |
| John | 12:46:44 | Ontario, NY | Vista 2G - Firefox dies - but thinks it's still running | |
| Marie | 12:50:40 | Rochester, NY | son moving from PC to iMac - problems? | |
| Dan | 12:55:53 | Rochester, NY | uninstalled McAfee, installed CA - still some firewall issues - alerts setting for medium | someone is trying to access your computer UDP 68 - 255.255.255.255 10.241.64.1 port 67 | stack overflow at line 105 | |
| Dennis | 13:09:31 | Rochester, NY | hard to listen to the show from jail | what's the status of Windows 7? | |
| Dar | 13:12:16 | Toronto, Ontario, Canada | more questions about Firestarter | Lucas Electrics | |
| Gus | 13:30:43 | Greece, NY | backup address book in Outlook Express - how back up? | |
| Cindy | 13:37:01 | Penfield, NY | cannot update AdAware AE | |
| 2009-06-13 - 11 callers | ||||
| Paul | 12:17:24 | Rochester, NY | RIT grad - using Linux - has laptop w/ Vista - dual boot? | |
| Linda | 12:29:18 | Greece, NY | 2 sep HDs w/ 200G each - computer running slow - AMD 3200 | has std video card - some videos run badly | |
| Shane | 12:33:07 | Kyneton, Victoria, Australia | what happened to the May archives? | |
| Arthur | 12:36:09 | Kailua-Kona, HI | glad you're back on | |
| Stephen | 12:47:36 | Buffalo, NY | VMWare Fusion vs. VirtualBox vs. Parallels | |
| Dan | 12:52:45 | Rochester, NY | uninstalled McAfee Security Suite - CA system from TWC - startup jingle broken | |
| Dan | 13:22:27 | Dansville, NY | VGA vs HDMI vs DVI-sub | |
| Lee | 13:25:59 | Webster, NY | fix PC? | |
| Mike | 13:29:00 | Rochester, NY | how delete DRM folder? | |
| Alex | 13:35:01 | Rochester, NY | ext HD for iMac - time capsule at 1T or Airport of 3rd party? | |
| Laurie | 13:41:07 | Methuen, MA | no sound on email | |
| 2009-06-06 - 10 callers | ||||
| Jim | 12:14:01 | Atlanta, GA | Dell Inspiron 700 - want to partition - has C: drive - | |
| Zack | 12:27:00 | Rochester, NY | Glare Utilities - Defrags the Registry? | |
| Linda | 12:32:22 | Rochester, NY | iTouch - wireless - YouTube - set up and buffered, but stutters - uses YouTube app on iTouch | |
| Bill | 12:39:52 | Brighton, NY | Apt complex, mult bldgs, web cam to monitor hallways, etc. | |
| Hugh | 12:52:23 | Batavia, NY | 3-4 yr old XP Home 120G HD - when go to open Outlook, freezes computer | |
| Mike | 12:55:00 | Rochester, NY | HP Pavilion - won't turn on - battery? PS? | |
| Shirley | 13:17:03 | Webster, NY | desktop HP 10 yrs old in Nov! still running! | Toshiba laptop w/ XP - SP3 okay? | |
| Tom | 13:32:32 | Rochester, NY | WinPC Virus | |
| Don | 13:38:00 | Scottsville, NY | ZoneAlarm, AVG, SuperAntiSpyware - also Ad-Aware and Spybot? | |
| Ron | 13:55:01 | Baltimore, MD | Quickbooks 2007 ==> 2009 conversion - has data info on server - problems - keeping both on the server/client | netbook EEEpc 1000 - loves it | |
| 2009-04-19 - 8 callers | ||||
| Barry | 12:23:03 | Fairport, NY | easy way to change the name of the system file? | |
| Walter | 12:27:33 | Greece, NY | Puppy Linux - not many security updates | |
| Gary | 12:32:41 | Irondequoit, NY | Windows and Acrobat 5.0 - wants 8 or above | |
| Vito | 12:42:03 | Rochester, NY | Ad-Aware Anniversary Edition - one machine works fine, other gives connection error - | |
| Richard | 12:44:40 | Irondequoit, NY | N Router - can't get laptop to find router | |
| Jim | 12:54:23 | Syracuse, NY | Windows problem! Flight Simulator 10 - uninstall/reinstall - repair or remove - both say can't do it | |
| Steve | 12:57:44 | Pittsford, NY | MS2K Professional - cannot get MS to load Micro.NET Framework 1.1 Svcpack | |
| Mark | 12:59:11 | Canandaigua, NY | Google Talk - logged in - need to create account | |
| 2009-04-12 - 10 callers | ||||
| John | 12:24:51 | Fairport, NY | 21.5" flat panel monitor - number of diff resolutions he can set - 1920x1080 | |
| Tom | 12:39:17 | Greece, NY | usage meters | |
| Dan Snyderman | 12:39:28 | Rochester, NY | ||
| Dave | 12:40:34 | Greece, NY | MyWebSearch - tango got rid of it | |
| Dan | 12:45:34 | Hilton, NY | TW Usage - wife logs on to AOL, then eBay - leaves them running | router to 2 desktops and 2-3 wifi devices - often can't get wifi - unplug/replug wifi works | |
| Rick | 12:53:36 | Pittsford, NY | last week's poll | | |
| Alexi | 13:00:24 | Rochester, NY | re: TW cap | |
| John | 13:13:58 | Ontario, NY | Dell laptop Vista Business - firefox freezes | |
| Bill | 13:25:30 | Rochester, NY | Windows 64 - Defender not working - | |
| Bill | 13:29:08 | Rochester, NY | again - how disable Defender as a service? | |
| 2009-04-05 - 6 callers | ||||
| Bob | 12:25:01 | Greece, NY | Security Tango - | |
| Barry | 12:27:30 | Pittsford, NY | had a problem w/ iTunes - had to rewind to earlier date - now he's getting a warning that this is the 4th machine you can put the songs on | |
| Dave | 12:31:06 | Batavia, NY | re: TW cap - they're nickel and diming everybody - he called them yesterday and customer service said it's still up in the air as to what they're going to do | |
| Paul | 12:52:55 | Rochester, NY | XP SP3 - registry cannot load the hive - recovery console let him boot - restore to orig? | |
| Alex | 12:55:30 | Irondequoit, NY | AIM and iTunes hang - has to shut down via Task Mgr - still in processes - work in safe mode | loves Frontier | |
| Bill | 12:59:26 | Greece, NY | RPGs - cap problem? | |
| 2009-03-29 - 7 callers | ||||
| John | 12:12:53 | Ontario, NY | when restart, get CMOS note - warning: overclocking failed | |
| Bill | 12:16:40 | Webster, NY | designs POS systems for restaurants - VB6 - looking for student who knows db and VB6 | having problem w/ AN! - expired - wants to rejoin | |
| Marie | 12:30:58 | Fairport, NY | on Internet got msg - Antivirus 09 (husband did it) - can't get on Internet, can't do much | |
| Ginny | 12:39:16 | Pittsford, NY | trying to xfer stationery w/ photos from Outlook to another computer | |
| Tom | 12:45:15 | Rochester, NY | trying to listen to WHAM - has FF plugin | |
| Kevin | 12:53:43 | Fairport, NY | XPPro - Control Panel - Add/Remove - big black bars show up | |
| Dave | 12:59:55 | Livonia, NY | installed new sys - 320G - XPHome - upgrade - starts at Win98 | |
| 2009-03-15 - 6 callers | ||||
| Sal | 12:13:36 | Fairport, NY | Apple Card in G4 iMac - no bars - can't connect to his network - sees it | |
| Wendy | 12:20:10 | Penfield, NY | got computer last August - running Vista - can't turn off System Restore to run Tango | |
| Bob | 12:28:59 | Greece, NY | can't get to IE - can't display Web page | |
| Bruce | 12:52:50 | Rochester, NY | Vista home Premium - when get email - spreadsheets - can't open | can't type in Documents | |
| Rob | 12:55:28 | Webster, NY | toshiba laptop - boots - after post goes blank | system in office gets really hot - stops unexpectedly - can't load either | |
| Karl | 12:59:58 | Charlotte, NY | iPod Classic 120G - syncing w/ HP laptop - d/l'd rental movie - ran out - erased itself - gets screen every time "rental has been erased" - can't sync | |
| 2009-03-08 - 8 callers | ||||
| TheDoctor | 12:17:06 | Genesee Yacht Club | W 7 PM - any SBer can come down and listen | |
| Dennis | 12:25:25 | Honeoye, NY | email w/ attachment - Symantec email proxy - your email message was unable to be sent because connection to email server was interrupted -> ATandT -> Windows Mail | |
| Bud | 12:31:01 | Buffalo, NY | FIOS - has Verizon DSL - rated 3M - gets 1.2/1.5 - FIOS is 10M or 20Mbps | |
| Dan | 12:44:13 | Rochester, NY | MS Auto Updates - XP Home SP3 - has update set to notify but not update - Office XP update failed twice - KB967715 - has installed it | does not have MS Diagnostic Platform | |
| Jim | 12:51:50 | Churchville, NY | Word has lost menu bar - 2001 | |
| Bob | 12:53:45 | Greece, NY | Firefox redirect | |
| KJ | 12:55:44 | Henrietta, NY | liked Compuserv's mail - when got email it would announce it | |
| Jack | 12:59:12 | Webster, NY | loves Ubuntu - can't get it to see Windows box | |
| 2009-03-01 - 12 callers | ||||
| Dan | 12:24:37 | Rochester, NY | Power Options Properties - monitor goes off after about 15 mins - | |
| Karl | 12:27:13 | Albion, NY | SP3 - gets almost done, then says "Access Denied" | |
| Don | 12:32:43 | Greece, NY | Graphics Advantage design station - plotter, etc. Anybody who can help? who knows it? | |
| Bill | 12:43:31 | Brighton, NY | has had several computers over the years w/ crashed HDs. Usually backed up. Has the old HDs. Sometimes remembers a file he'd like to get. Not urgent, but wants to buy external HD case w/ USB. | |
| Rich | 12:47:32 | Irondequoit, NY | looking to buy new Dell - has Vista Home - 2.0 GHz dual Pent 3G 500G HD | |
| Art | 13:09:11 | Rochester, NY | XP laptop 3-4 yrs old | |
| Gil | 13:13:23 | Webster, NY | Ubuntu machine and Windows machine - UPS'd - Ubuntu machines dies randomly on and off - UPS isn't constant - switches | |
| Jim | 13:16:42 | Irondequoit, NY | XP Home - does audio recording - offline most of the time - just updates for audio - put on a video program - needed to add SP2/3 - works pretty well, takes forever to boot | |
| Hugh | 13:21:02 | Penfield, NY | virus - Dave fixed - AVG on external HD - how clean that external HD? | |
| Ron | 13:23:49 | Webster, NY | email - OE - when business sends email w/ "click here" he can't | |
| Jim | 13:25:42 | Brockport, NY | Spybot - worked, then ran out - free? | |
| Barry | 13:29:49 | Fairport, NY | Dell studio laptop - Vista - going back to XP - BitDefender | |
| 2009-02-22 - 6 callers | ||||
| Bill | 12:12:06 | Bushnell's Basin, NY | RAID 1 - mbr can manage it - has 3 drives of equal size | how do you know if one of the drives dies? | |
| David | 12:14:20 | Farmington, NY | Frontier DSL - CA security - slowed it down - lots of questions | |
| Dan | 12:17:18 | Rochester, NY | went to Firefox - MSN is home page - | |
| Karl | 12:20:06 | Albion, NY | can't install XP SP3 - almost installs, but cannot finish install - | |
| Tom | 12:27:30 | Marksville, NY | Ubuntu for Dummies - installed - got online - updated - freezes up| old hard drive is now the E: drive | |
| John | 12:31:29 | Rochester, NY | DSL - boost wireless signal? | |
| 2009-02-15 - 6 callers | ||||
| Mike | 12:17:29 | Spencerport, NY | looking for new computers - Mac or PC? | |
| Ray | 12:33:42 | Walworth, NY | create disk w/ pix, when play, won't play | |
| Ed | 12:46:04 | Perinton, NY | deciding on netbook - Lenovo S10 - XP? - specs - ext warr? | |
| Steve | 12:48:30 | Farmington, NY | tryiing to get rid of TV provider - can stream next day - has S-video out and flat-screen | |
| Mike | 12:54:28 | Rochester, NY | IE7, Firefox - when end IE7, still running in Processes tab | |
| Richard | 12:58:33 | Irondequoit, NY | tried to switch TV viewing to PC - Hulu - most good, some not | |
| 2009-02-08 - 6 callers | ||||
| Ginny | 12:28:52 | Pittsford, NY | XP Home - never had password - just comems right up - in safe mode - said to reboot - can't get off the logon screen - "loading settings/saving settings" and then back to logon screen | |
| Paul | 12:32:43 | Fairport, NY | fan is clean, shuts down after an hour/hour and a half | Dell Vista system 1 yr old - can't get out of power save | |
| Frank | 12:41:28 | Honeoye Falls, NY | MS SMB network server w/ 2 clients - one drive - out of space - | |
| George | 12:54:07 | Fairport, NY | backs up on flash - carbonite service of another physical hard drive | |
| John | 12:56:10 | Brighton, NY | computer for som given to them - counterfeit version of Windows - can't update | |
| Sue | 12:58:58 | Irondequoit, NY | Eee PC - 16G flash drive backup - will it read it? | |
| 2009-01-11 - 10 callers | ||||
| Tom | 12:14:51 | Walcott, NY | ZA - errors - wmiprvse.exe - svchost.exe | one hour's quite long enough | |
| Bob | 12:24:41 | Rushville, NY | AOL email - occasionallly, will receive email where sender is self | |
| Ron | 12:31:32 | Webster, NY | HP Pavilion - 18 mo old - DVD reader won't work | |
| Ginny | 12:34:30 | Pittsford, NY | IE address bar | |
| Keith | 12:36:21 | Greece, NY | PeoplePC - bart shell module has encountered a problem | |
| Chris | 12:38:35 | Gates, NY | 3.5" floppies w/ pics - W98 - now XP - pix are all upside down | |
| Ellen | 12:41:22 | Rochester, NY | Yahoo - when go, get www.m.yahoo.com | |
| Steve | 12:52:44 | Rochester, NY | XP Media 2005 - spooler error - HP Laserjet 4000 drivers - 600N network card - bad drivers? conflict? Pro MS Office 2003 - | |
| Randy | 12:54:59 | Hamlin, NY | when log on get error - would you like to run debugger? | |
| Roger | 12:58:43 | Rochester, NY | Barracuda external HD in USB caddy - stopped working - USB recognizes it, but disk doesn't show up | |
| 2009-01-04 - 8 callers | ||||
| Frank | 12:14:07 | Rochester, NY | wireless - when off, works fine but no internet - when on, blue screens - doesn't happen when at the shop | |
| Lynn | 12:21:06 | East Irondequoit, NY | has an HP Photosmart D7460 - year old - black plastic clip broke - misfeeds - donate? | |
| Victor | 12:30:05 | Irondequoit, NY | Why only 1 hour? | kept losing net connection - replaced ZA w/ something else and it worked | |
| Ben | 12:36:25 | Fairport, NY | blackberry Curve - cant get it on the Internet - has G4 laptop - dialup or what? | |
| Tom | 12:40:46 | Honeoye Falls, NY | Kodak ESP printer - bought one in March - ESP3 - scanner/copier/printer - kept saying paper jam - 8 weeks later, same problem | |
| Ed | 12:51:51 | Webster, NY | Yahoo! mail - gave her random character test - couldn't match it - blocked them | |
| Henry | 12:56:07 | Rochester, NY | re: ZAlarm - update in early Dec caused the same problem Victor had - new update? | |
| Rose | 12:58:21 | Webster, NY | OE problem - when try to delete incoming or sent, doesn't delete | |
| 2008-11-16 - 15 callers | ||||
| Carl | 11:23:55 | Pottstown, PA | infected? went to Google - typed in a search term, clicked on a result, and got to someplace.info.search.php | |
| Diane | 11:30:33 | Henrietta, NY | jewelry business wants to put online - want to sell down the road - Ruby on Rails | |
| Joseph | 11:34:22 | Fairport, NY | trouble getting on AN! | |
| Bob | 11:38:59 | Pittsford, NY | 5-wk-old HP Elite 5000 - terabyte of memory(?) - fastest processor you can buy - when turn on tower first, then monitor, monitor comes on w/ power but no picture | |
| Brandon | 11:49:52 | Irondequoit, NY | infected - malwarebytes didn't get it all | |
| Peg | 12:13:25 | Rochester, NY | installed wireless router in daughter's house - downstairs don't get signal - about halfway up stairs works fine | |
| Linda | 12:16:38 | Perry, NY | navigation in Second Life | |
| Bruce | 12:24:01 | Macedon, NY | ISPs - don't do gaming or anything fancy - just email - RR Lite, etc. | does it rely on phone lines? | |
| Greg | 12:31:31 | Newark, NY | 4 yr old VAIO RD32 - WOWhead and "general family stuff" - slows - fan speed low - graphics has slowed w/ new WOW version | where/what? | |
| Gene | 12:34:52 | Ontario, NY | is Vista finally squared away? | |
| Lance | 12:43:49 | Brighton, NY | Acer laptop Firefox TBird RR anytime turn on/off, lose Web connection | |
| Angela | 12:48:14 | Webster, NY | P2 laptop - WiFi - Belkin WiFi card - has all 3 versions of the driver - 98SE | desktop died - Compaq start screen - nothing else - changed hard drive | |
| Ron | 12:50:03 | Irondequoit, NY | AOL no longer provides Member Pages - | |
| Jim | 12:56:24 | LeRoy, NY | how do you clean the new flat-screen monitors? | |
| Chris | 12:58:23 | Spencerport, NY | Windows 7 - Vista increased RAM and video requirements - 7 better? | |
| 2008-09-28 - 3 callers | ||||
| Sonia | 11:36:49 | Rochester, NY | Can't run AdAware in Safe Mode - run it in regular? | |
| jackie | 11:42:54 | Williamson, NY | error msgs - 256M - XP | |
| Gary | 11:46:05 | Oakfield, NY | OS X - get rid of iTunes completely? | |
| 2008-08-31 - 6 callers | ||||
| richard | 11:21:07 | Canandaigua, NY | Vista - had to buy laptop for gdaugt for college - 4G RAM | |
| Steve & Maxine | 11:37:50 | New Hampshire | for last few months, RR dialup in NH, always used to work - outboard USB modem - verifying - no PPP configured - check network settings | |
| Marty | 11:47:46 | Niagara Falls, NY | Dell laptop - vert lines on screen | |
| Rick | 12:30:47 | Tuscaloosa, AL | Dell tower w/ Epson All-in-1 USB - when start PC, tries to boot off that device | SP3??? | |
| Mark | 12:38:07 | Irondequoit, NY | Feisty Fawn - killed X - how fix? | |
| Jim | 12:50:11 | Greece, NY | buying new PC - processor - video - RAM??? | |
| 2008-08-24 - 9 callers | ||||
| Andy | 11:19:23 | Rochester, NY | XP SP3 resolved the problems w/ AMD Procs? Took Norton Security Suite off old laptop - P3 Toshiba - What replaces Norton Windows Doctor? | when are we on w/ Bills? | |
| Trish | 11:32:18 | Henrietta, NY | Vista AV software - vav.exe? | |
| Frank | 11:37:13 | Rochester, NY | Trend Micro - slows computer - | |
| Mark | 11:40:08 | Greece, NY | registry cleaner suggestion | |
| Bill | 12:18:38 | Rochester, NY | solution for windows Installer problem - some bad stuff changes the properties (permissions) on the installer program | |
| Mike | 12:30:45 | Perinton, NY | iMac dual boot? | |
| Dick | 12:35:28 | Penfield, NY | FF3 - can't clear it | |
| John | 12:39:40 | Sodus, NY | WinXP Pro laptop IBM cold reboot "media test failure check cable" PXE-M0F exiting intel boot agent | |
| Jim | 12:58:29 | Kendall, NY | Norton 360 - now can't use browser | |
| 2008-08-17 - 21 callers | ||||
| Bruce | 11:13:53 | Rochester, NY | Installing HP printer, got fatal error at end of install. | |
| Victor | 11:18:48 | Irondequoit, NY | Error installing game, InstallShield runtime 1607 error | |
| Ed | 11:28:18 | Oswego, NY | Several unknown hard drives, wants to make them all a slave, and scan for viruses | |
| Kurt | 11:29:53 | Irondequoit, NY | Answer for HP problem. HP makes scrubber program. | |
| Mike | 11:35:26 | Parma, NY | AMD vs. Intel | |
| John | 11:39:41 | Mt. Morris, NY | Mac DNS Trojan ? | |
| Jim | 11:51:05 | Penfield, NY | download Antivirus XP 2008 from us, can't get rid of it. (fake program, didn't get it from us) | |
| Barry | 11:57:02 | Pittsford, NY | Trying to upgrade laptop hard drive. from 60 to 250. | |
| Horrace | 12:10:19 | New York, NY | Computer won't power on the first time push the button. | |
| Mark | 12:13:28 | Greece, NY | Trying to install XP SP3, fails, but thinks it did. | |
| Roger | 12:14:35 | Irondequoit, NY | Answer for Antivirus XP 2008 fake program | |
| Ron | 12:17:02 | Irondequoit, NY | Bought SanDisk USB flash drive, says it needs XP | |
| Brian | 12:20:30 | Fairport, NY | XP SP3 OK yet? | AVG update says bin file missing. | |
| Doug | 12:29:04 | York, NY | 4 y/o Acer notebook, locked up, black screen. | |
| Offline Caller | 12:31:01 | Chat Room | how to back up... | |
| Brian | 12:35:50 | Irondequoit, NY | Posting to BB, got notice he was posting porn, but wasn't. | |
| Vito | 12:40:34 | Chili, NY | Firefox doesn't always open, can't find server. | |
| Bob | 12:49:26 | Rochester, NY | two laptops, one XP and one Vista, wants wireless with a Time Capsule | |
| Clyde | 12:50:28 | Webster, NY | Server tower making noise | |
| Dave | 12:57:15 | Farmington, NY | iTunes under Vista, share with Windows Media Player | |
| Mike | 12:58:59 | Irondequoit, NY | System Error isass.exe (fake program, lsass.exe is a real program) | |
| 2008-08-10 - 10 callers | ||||
| Walter | 11:20:13 | LeRoy, NY | old PC - only run office - sometimes bring stuff home from work - Word, Excel | |
| Ron | 11:29:56 | Rochester, NY | icons in tray - some are doubles - updates are ready for SP3 - buggy? | |
| Lynn | 11:36:02 | Irondequoit, NY | XP Pro - 5.1 SP2 - AVG - ZA - removed trend micro - monitor takes v long time to load just the icons - gets desktop picture, but icons take time - takes maybe 5 mins | |
| Sharon | 11:39:11 | Victor, NY | new laptop w/ Vista - keeps rebooting | |
| Walt | 11:47:45 | Spencerport, NY | USB Drive - Vista -> stores as MP3 or WMA - daughter getting Mac - use that HD on both? | |
| Ted | 12:14:23 | Churchville, NY | Vista Home Premium - HP notebook - SP1??? | |
| Bob | 12:18:55 | Churchville, NY | Google has stored everybody's searches? What about email? | |
| Angela | 12:31:38 | Webster, NY | IBM Thinkpad w/ Win98SE - P2 - CompuServe dialup - d/l'd game from Pogo - BeJewelled II - it's Vista only - can't find the Vista plugin | |
| Keith | 12:39:09 | Farmington, NY | free laptops to poor nations? what's going on with that? | |
| Helen | 12:49:14 | Chili, NY | lost power in area - has generator, which kicked right in - time/day not correct - how change it? | |
| 2008-08-03 - 11 callers | ||||
| Phyllis | 11:22:35 | Rochester, NY | MS Word - Visual C++ runtime error program c office 1.1 winword.exe abnormal program termination | |
| Jackie | 11:33:58 | Rochester, NY | bandwidth cap - VOIP??? video IM??? | |
| Kirk | 11:36:57 | Spencerport, NY | movies from analog Hi8 camcorder to computer - USB video capture cable from StarTec? | |
| Paul | 11:40:06 | Rochester, NY | author - website - has a stalker | |
| Stan | 11:48:59 | Greece, NY | identity theft - upstate NY has the lowest incidence | |
| Jim | 12:20:15 | Irondequoit, NY | block Web pages? - running both IE and FF - didn't "take" in FF; IE only blocked one | |
| Marty | 12:37:06 | Mendon, NY | buy new or upgrade 4-yr-old iMac G5? | |
| Anna | 12:39:56 | Canandaigua, NY | talked to Frontier - that person hadn't heard about it... | |
| Mary Beth | 12:50:39 | Victor, NY | laptop for college? | |
| Marcy | 12:57:31 | Rochester, NY | problem laptop talking to desktop - | |
| Charlie | 12:58:26 | Lima, NY | Dell 8400 3 yrs old - when turn on - w/in 2-10 mins - error - | |
| 2008-07-27 - 11 callers | ||||
| Jerry | 11:20:33 | Penn Yann, NY | router problem - TW - used to be Adelphia - every few sites he goes to, he'll get "Former Adelphia customers: here's how to fix the problem" | |
| Barry | 11:35:27 | Pittsford, NY | MS Outlook - backup entire outlook by exporting to PST, and save it to external drive - starting to use TBird | |
| George | 11:43:57 | Webster, NY | Compaq w/ Vista - problems printing PDFs from Web sites | |
| George | 11:48:29 | Penfield, NY | Open File - Security Warning - says no - winantiviruspro | |
| Brian | 12:16:01 | Attica, NY | when try to open folder: "some dangerous viruses detected XP corrupted | |
| Eric | 12:30:05 | Honeoye Falls, NY | when tango, restart in safe mode, hit f8, can't scroll | |
| Jim | 12:32:57 | Manlius, NY | email w/ photo attached - tried to save, now words have a different background color | |
| Anthony | 12:35:30 | Rochester, NY | sound not working, and no loudspeaker icon - onboard sound | |
| Lance | 12:43:47 | Rochester, NY | in W98 used DOS-based text editor to view suspicious emails - in Vista, can do the same. | |
| John | 12:57:08 | Pittsford, NY | re caller a couple of weeks ago who said AVG adds things to your computer | |
| Mary | 13:00:16 | Victor, NY | iMac - cold start, iMovie loaded | |
| 2008-07-20 - 13 callers | ||||
| Bob | 11:16:34 | Greece, NY | desktop and 2 laptops on Linksys router - desktop no problem - one laptop okay - other laptop can't get on net | |
| Barry | 11:27:47 | Pittsford, NY | Linksys wireless camera - trying to connect over inet to remote location - runs - 192.168.1.100 | Ubuntu? - dl'd it - wants to wipe it | |
| Jim | 11:33:08 | Hamlin, NY | Thinkpad - bad battery - not recognizing new battery | |
| Brad | 11:34:56 | Victor, NY | got caught by the MS update/ZoneAlarm bug | |
| Marie | 11:39:11 | Fairport, NY | CA Security Suite killed wireless internet - | |
| Tom | 11:47:38 | Canandaigua, NY | windows reactivation - 2yr old XP - do restore w/ OEM restore disk - problems? | |
| Bob | 12:19:37 | Pittsford, NY | bought high-end system - Nvidia GeForce 9800 1G grfx card - 2 DVI-I ports - convert to HDMI | |
| John | 12:33:00 | Fairport, NY | 2 external hard drives - can get virus? | wants UPS - wants it to shut down automagically | |
| Andy | 12:36:19 | Bloomfield, NY | getting antivirus - should get it for free - lapsed McAfee - infected - now what? | |
| Paul | 12:45:07 | Rochester, NY | ||
| Paul | 12:48:07 | Dansville, NY | WD 2T MyBook Studio Edition - RAID 1 mirroring - cannot boot | |
| Jerri | 12:52:39 | Gates, NY | last week - McAfee v Trend Micro - bought Trend Micro - dial up - cuts off after 4 hours - said go in manually - d/l the data file | |
| Gurd | 12:59:41 | Victor, NY | 150 spams per day - OE | |
| 2008-07-13 - 23 callers | ||||
| Linda | 11:15:00 | Greece, NY | got in SL - can't find us | |
| Henry | 11:16:51 | Brighton, NY | XP upgrade - chkdsk - some networking capabilities were damaged | |
| Max | 11:20:22 | Brockport, NY | blue screen - backed up data - talked to Dell - reformatted - turned on, it turned itself off, and only get blinking yellow light on button | |
| Ginny | 11:30:27 | Pittsford, NY | re: ZoneAlarm problem - if go into firewall, change to medium, you'll be able to get online | Spyware Blaster - runs in the background - good?? | |
| Dan | 11:31:12 | Rochester, NY | ZoneAlarm issued a patch that fixes the problem | |
| Ron | 11:33:33 | Webster, NY | HP Pavilion - 3G RAM - replaced wired kybd/mouse w/ wireless, but even before that there was a jump problem | |
| Tony | 11:34:57 | Greece, NY | wants new AV software - | |
| Jim | 11:36:35 | Victor, NY | just got iPhone | |
| Carolyn | 11:44:22 | Greece, NY | Dell Vostro - DSL - direct connect - sometimes connect laptop - | |
| Harold | 11:48:27 | Hamlin, NY | PC w/ mult accts - Tango in safe mode - one account is missing | |
| Toni | 11:50:25 | East Rochester, NY | Her computer person says she doesn't need patching on anymore | |
| Sharon | 12:13:12 | Chili, NY | cable modem w/ sep router - bought wireless laptop | |
| Tom | 12:14:47 | Rochester, NY | CPU - clicking sound - blue screen - shut down - "primary hard drive 0 failure" | |
| Ed | 12:16:54 | Rochester, NY | XP - boots up fine - Explorer can take 3-4 mins for any Web page | |
| Mike | 12:19:26 | Chili, NY | re: Ron - phone and modem options | |
| John | 12:23:35 | Rochester, NY | company issued laptop - vpn - can't stay connected to wireless - if go direct, fine - other wireless works - but VPN -> wireless works | just had cable installed -> go from modem to hub to | |
| Dave | 12:32:58 | Greece, NY | gets rebuffering on video - any video anywhere - dial up | |
| Dar | 12:36:32 | Toronto, Ontario, Canada | Ubuntu - USB speakers - | |
| Walter | 12:38:57 | Charlotte, NY | XP - loaded some software - removed it - Add/Remove - none of the buttons are there - was able to uninstall that software - buttons did not reappear - hack the Registry or try something else? | |
| Steve | 12:53:34 | Rochester, NY | NTLDR missing - got the exec file - chkdsk - pt1 fixed some problems - pt2 stuck on $0file440 - running 2 raptors in a RAID 0 | Ad Aware - does remove - sometimes finds more ads to remove | |
| Victor | 12:54:57 | Irondequoit, NY | burned music CD - plays in everything but home DVD player | |
| Lance | 12:56:48 | Kendall, NY | ASUS laptop - bought new HD - partitioned - reloaded XP media on C: wants Vista on D: - | |
| Roger | 12:59:08 | Irondequoit, NY | Ubuntu @ Best Buy - SmartPhone running Win6 | |
| 2008-07-06 - 12 callers | ||||
| Gerry | 11:14:41 | Rochester, NY | McAfee - dialup - 3 days ago, would download, but not install - sub will run out Aug 30 - Trend Micro?? | |
| Tom | 11:20:36 | Red Creek, NY | Firefox - tried to listen to WHAM - have to d/l ActiveX plugin | |
| Victor | 11:39:53 | Irondequoit, NY | Firefox 3 - some add-ons don't work - nightly tester tools | |
| Barry | 11:50:29 | Pittsford, NY | currently using AdAware and Spyware Doctor and ZoneAlarm - sometimes Registry Mechanic and Registry Booster - something better? | |
| Mark | 12:13:44 | Rochester, NY | Want to buy laptop - only HDMI out | |
| Marlene | 12:17:17 | Webster, NY | when starting laptop, msg: "detecting proxy settings" | |
| Barbara | 12:18:45 | cell | 2nd PC w/ router on DSL - | |
| Dick | 12:29:01 | Webster, NY | firefox closes regularly | would not delete private data | |
| Dan | 12:33:44 | LeRoy, NY | revo uninstaller - searches through system and takes everything out | |
| Jim | 12:40:21 | Penfield, NY | HP 4P thru access box on network - new HP printer w/ enet driver | |
| Ron | 12:55:50 | Albion, NY | linux users group | |
| Doug | 12:58:57 | Canandaigua, NY | hal.dll | |
| 2008-06-29 - 14 callers | ||||
| Victor | 11:15:29 | Irondequoit, NY | Firefox: File -> Send -> Link - used to go to Incredimail - now goes to GMail Welcome Page | |
| D. | 11:27:39 | Rochester, NY | Thunderbird 2.0 - AVG 8.0 - preventing connection | |
| Linda | 11:35:03 | Greece, NY | Mac laptop - protected if buying something? | Wants to convert DVDs for iPod | |
| Hal | 11:37:57 | Hilton, NY | BSOD 3x this week - AVG 8??? | |
| Ron | 11:51:25 | Fairport, NY | XP - won't let him in - takes to welcome page | |
| Bob | 12:14:30 | Rochester, NY | went wireless yesterday - safe? | paid security suite? | |
| Dar | 12:19:12 | Toronto, Ontario, Canada | Boycott AVG - | |
| Mark | 12:25:36 | Greece, NY | 2 computers- homebrew, HP, both XPSP2 HP is media center - errors w/ windows Explorer opening jpegs - freezes | using FF3 - streaming link works! | |
| Vito | 12:27:54 | Chili, NY | CPU - 133MHz FSB - what's the diff in speed mean? | |
| Lance | 12:35:14 | Rochester, NY | last week - AVG locked his other computer out of the net - also lost inhouse wired network | |
| Lou | 12:39:34 | Fairport, NY | AVG - switched to broadband - can't update | adding RAM? | |
| Dan | 12:47:18 | Byron, NY | Dell laptop - Vista - wireless router - hardwired to desktop - wireless from laptop - NetGear dual band 800N router - | |
| Ray | 12:54:41 | Rochester, NY | XP - Inet re: laptop - can't hook up while on battery - happened when hooked up wireless printer | |
| avid | 12:57:56 | Perinton, NY | aging but reliable Gateway XP - CDROM gone - MS Support - found fix - deleted items from Reg - fixed it! - had an impact on his touchpad - external mouse also dead | |
| 2008-06-22 - 11 callers | ||||
| Linda | 11:19:01 | Greece, NY | wireless - Mac laptop and PC desktop work - iPod Touch doesn't - has password - password doesn't work on iPod Touch | |
| Maxine | 11:38:27 | Greece, NY | picking up ham radio on her computer | |
| Bert | 11:48:51 | Palmyra, NY | Ubuntu course - worth it? | |
| Rose | 12:21:23 | Lyons, NY | new laptop - Vista - cannot connect to Internet - dialup only | AVG upgraded, too - is that the reason? | |
| John | 12:25:47 | Greece, NY | AVG 7.5 - get popup window | |
| Mark | 12:29:19 | Fairport, NY | RoboForm - secure? | |
| Nick | 12:33:02 | Rochester, NY | external wi-fi antenna? | |
| Dave | 12:36:19 | Holly, NY | Dell - XP - June 17th - MSG #41 could not be delivered or retrieved (thru 101) | |
| Todd | 12:38:14 | Gates, NY | popups - SpySweeper - stuff keeps coming back | |
| Lance | 12:46:27 | Brighton, NY | AVG - happy with version 7.5 - d/l'd free 8 - son got paid version - doesn't like it | |
| John | 12:49:02 | Greece, NY | Spybot keeps popping up messge about Registry | |
| 2008-06-15 - 11 callers | ||||
| Victor | 11:28:26 | Irondequoit, NY | FF3 Tuesday - d/l now? | SP3 safe yet? | |
| Mike | 11:31:24 | Chili, NY | Display setting - set 800x600 - to record something from iceland - can't get at apply/cancel/okay | |
| Steve | 11:38:06 | Rochester, NY | can neither install nor uninstall anything | |
| Andrew | 11:48:43 | Rochester, NY | ePrompter - uninstalled - now when turn on PC, there's a problem w/ ePrompter | |
| Rex | 12:16:11 | Spencerport, NY | Vista dying - CA AV slow | |
| Jean | 12:28:36 | Macedon, NY | computer slow - Vista - how clean it up? Virus? | |
| Tony | 12:33:28 | Baltimore, MD | re: Service Pack 3 - if you use a RegCleaner, you'll have trouble w/ SP3 | FF3 - contest! wait until the 17th - record for most downloads in a day | OpenOffice: Oxygen Office - takes OOo extensions/addons/etc. and bundles them in - esp PDFEditor and (on | |
| John | 12:36:44 | Irondequoit, NY | driver for HP DeskJet - laptop w/ wireless, desktop at cottage - no net svc - no discs - how get it? | |
| Steve | 12:49:59 | Greece, NY | XP - going? should I buy it this month? | |
| Lance | 12:57:59 | Penfield, NY | 2 PCs w/ XP - neither one will write to new CD - says no CD in drive | |
| Chris | 13:00:35 | in the studio | Wubi? | |
| 2008-06-08 - 9 callers | ||||
| Clark | 11:14:35 | Rochester, NY | Old Lotus LWP file - can't read on anything - how can he get into it? | |
| Bob | 11:31:05 | Rochester, NY | Mac - Macbook or Macbook Pro? - email, surfing, financial, camera, etc. Compat w/ future Mac OSs? | Vista Business - trouble trying to receive SP1 thru update - MS says sound card (Creative Sound Blaster Audigy SB) is blocking it - Dell says no update | |
| Petro | 11:37:52 | Atlanta, GA | Eee PC | |
| Lisa | 11:45:25 | Macedon, NY | XP SP2 - True Vector | |
| Kevin | 12:17:12 | Rochester, NY | MSOffice - types in product key from back of computer - it won't work | |
| Dan | 12:24:46 | Attica, NY | Mac 10.5.3 - Photoshop Elements package doesn't work any more | |
| Gerd | 12:29:46 | Victor, NY | HPCompaq WPro - turn off, bkgd goes grey, but that's it until says "do you want to turn machine off? or switch users? | |
| Mark | 12:43:21 | Irondequoit, NY | Ubuntu? Hearty Heron? | |
| Tom | 12:57:50 | Rochester, NY | 80G HD - 384M - email, surf - dialup XP Home - screen went blank, clicking noise, invalid boot diskette | MS Office - training on it??? | |
| 2008-06-01 - 10 callers | ||||
| Jeff | 11:15:04 | North Rose, NY | unloading 3 Mac 9600s and 1 Power Computer | |
| Doug | 11:36:13 | cell | accumulated hundreds of 3.5" floppies - easy way to dispose? | |
| Ginny | 11:50:04 | Pittsford, NY | new Dell laptop - hooked up to own router - when try to go to outside source - view available networks, it won't look - XP - | |
| Dave | 12:31:20 | cell | writing using Windows eMachine w/ Word - how spell check? | how learn to use these things? | Google - maps | |
| Judy | 12:34:05 | Rochester, NY | new laptop - Dell - has Vista - wants XP | |
| Bill | 12:39:27 | Greece, NY | wants to make music CDs - tried Nero 7, Audacity, Media Monkey, and something else... | |
| Dick | 12:49:30 | Greece, NY | spybot and stinger - .exe is not a valid Win32 app | will VHS disappear when we go HD? | |
| Steve | 12:55:53 | Greece, NY | uniinstalled printer driver, reinstalled okay - when right-click on icon on taskbar, now have HPDJ copy 1, copy2, copy3 | |
| Mike | 12:57:31 | Gates, NY | address bar gone on IE | |
| Ed | 12:58:58 | Henrietta, NY | entry-level computer 2G? | |
| 2008-05-25 - 12 callers | ||||
| Jim | 11:15:06 | Fairport, NY | popup - antivirus 2008 - | |
| Thomas | 11:18:50 | Newark, NY | trying to d/l SP3 - failed | |
| Ed | 11:29:20 | Rochester, NY | his method of virus protection - antivirus slows his machine down terribly - reformats every month | |
| Linda | 11:39:50 | Greece, NY | friend reinstalled XP Pro w/ SP3 - was using Mozilla - now won't open any windows - IE opens them small | |
| Richard | 11:44:27 | Rochester, NY | video streaming - XP SP2 - HDTV card - also use HULU - video stutters - DSL - wired | |
| Bob | 11:47:32 | Rochester, NY | 64-bit machine - 32 bit software | |
| Rex | 12:27:23 | Churchville, NY | homebrew - 2.4G quad proc - 3G - Vista ultimate - it was a pain - problem (SP?) slowed to a crawl - reloaded - resource mgr to see what's what - 60 procs running | |
| Rich | 12:30:32 | Rochester, NY | loves flight sim - run on HD - wants to use nVidia - no PCI Express slot - only DVI to VGA | |
| Cheryl | 12:45:29 | Ontario, NY | wants a laptop - been studying circulars - very confused - surf - listen to music - webcam - d/l pix - | |
| Burt | 12:51:51 | Palmyra, NY | clamwin? | |
| Lance | 12:54:31 | Penfield, NY | ad from Smith Micro - | |
| Mike | 12:58:14 | Fairport, NY | booting problem - year old XP - perfect - in continuous reboot cycle - couldn't start Windows - somehow, boot order got switched - booting from wrong drive | |
| 2008-05-18 - 14 callers | ||||
| Victor | 11:20:26 | Irondequoit, NY | AVG - database outdated, but no updates | SP3? | |
| Nick | 11:39:10 | Irondequoit, NY | 3 yr old HP printer XP Home on desktop and laptop on Vista | |
| Jim | 11:48:55 | Fairport, NY | laptop wireless - when cabled can print, when wireless cannot print | |
| Roger | 11:55:15 | Rochester, NY | re: SP3 and IE7 - | |
| Wayne | 11:56:01 | Albion, NY | on 6 computers, SP3 - do custom and you can uncheck IE7 | |
| John | 11:57:52 | Victor, NY | building home in remote area - no DLS, no cable - what use? | |
| Mike | 12:29:18 | Rochester, NY | re: Nick from Irondequoit - workgroup names - also, when install wireless, calls the machine something else - username, workgroup name, computer name | |
| Bob | 12:31:13 | Greece, NY | XP - spyware blaster - protection is enabled for everything but Firefox | |
| Joe | 12:38:03 | Rochester, NY | XP R/W CD - if blank, works fine - if written to, won't open | |
| Lance | 12:40:18 | Penfield, NY | XP Thunderbird - one email bulletin get twice a week - used to be able to print it - header, text, footers, etc. They outsourced and now get header on page one, footer on p3, and only one page in the middle | |
| Andrew | 12:47:57 | Rochester, NY | new laptop HP Tablet - running Vista - lots of junk running in the task bar | |
| Barb | 12:49:43 | Honeoye Falls, NY | change screen rez - can't change | |
| Charlie | 12:55:51 | Geneva, NY | SP3 - am I in IE7? | |
| Grant | 12:58:19 | cell | laptop Compaq 700 - allow/deny? | |
| 2008-05-11 - 8 callers | ||||
| Bob | 11:39:51 | cell | a couple of weeks ago - Word had no lines w/ labels - uninstalled, reinstalled, and they're back like they're supposed to be | portable DVD burner - bought HD camcorder | |
| Barry | 11:50:07 | Pittsford, NY | ZoneAlarm - happy - but we're talking about AVG | |
| Patty | 12:17:48 | Rochester, NY | AVG - upgrade to 8.0 | |
| Mark | 12:22:15 | Fairport, NY | Mac Mini - turns on by itself at 8 PM | |
| Larry | 12:40:09 | Rochester, NY | HP Vista laptop - performs like a dog | |
| Kathy | 12:49:11 | Brockport, NY | HP computer - Vista | |
| Tom | 12:56:01 | Greece, NY | XP - all updated - RR - FF - home page (Google) showed up in Spanish | |
| Joe | 12:59:11 | Fairport, NY | Mac or PC | |
| 2008-05-04 - 10 callers | ||||
| Ed | 11:39:44 | Rochester, NY | archive.org - listen to music, listen to the books | W2K Pro IE6 | |
| Paul | 11:55:34 | Henrietta, NY | HP All-in-One DJ on Ubuntu - prints fine - scanner? | |
| Joe | 12:16:30 | cell | realplayer - when runs, says it's not online | |
| Bob | 12:18:00 | Greece, NY | W2K - thunderbird never opens - other things all work | |
| Tom | 12:30:32 | Wolcott, NY | verizon email - on their Web site | wife's laptop XPMedia SP2 - Symantec/Norton - runs real slow - AVG is not the free version | |
| Dan | 12:34:42 | Hilton, NY | laptop - old - work - spreadsheets - when print, never know what will get - 1/2 pg, 1/3 pg, whole doc | |
| Ann | 12:40:16 | Irondequoit, NY | Dec: Magellan - tried d/l manager software - sent new CD - same problem | |
| Marcy | 12:49:59 | Rochester, NY | realplayer - doesn't want - more spam - coming from legit companies | |
| Norm | 12:57:02 | Henrietta, NY | Firefox - when try to get to hotmail - type pwd, get another screen - ID is incorrect - retype it, and you're in - not saving ID or password | |
| Mitch | 12:59:26 | Livonia, NY | OOo - Calc - print default to not be all | |
| 2008-04-27 - 16 callers | ||||
| Carol Anne | 11:17:17 | Fairport, NY | looking for wireless PC - email, Internet | |
| Bill | 11:23:46 | Henrietta, NY | XP - broadband - ZoneAlarm - Firefox - some days works great, some days has trouble connecting | |
| Ginny | 11:32:35 | Pittsford, NY | free, reputable registry cleaner | |
| Keith | 11:35:23 | Victor, NY | radio in car - buttons stick - wants to spray something and then suck it out so there's no moisture | re: Carol Anne - why doesn't someone take a full-sized keyboard to be a PC | |
| Bob | 11:46:04 | Pittsford, NY | 2 laptops - XP and Vista - XP connected to printer - cannot see lines around his labels | |
| Steve | 11:48:52 | Rochester, NY | want new iMac - buy now or wait? | |
| Steve | 12:19:27 | Greece, NY | after big storm yesterday, motion detector light was still on - doorbell light is off, and doorbell cover is ripped off - computer is dead | |
| Bob | 12:25:41 | Greece, NY | stinger - expired | |
| Alan | 12:28:22 | Albion, NY | installed Vista 2 days ago | |
| Bill | 12:34:00 | West Henrietta, NY | Frontier - email - export folder | |
| Randy | 12:34:48 | Fairport, NY | failure - fixed disk 1 | |
| Toni | 12:39:31 | East Rochester, NY | updated winamp last night - shortcuts on desktop - changed to stove | |
| Mark | 12:48:09 | Greece, NY | battery backup - | |
| Lance | 12:49:54 | Penfield, NY | comment in favor of HP service - after lighning storm, couldn't run the printer - 800 number - unplugging tranformer did the trick | |
| Margaret | 12:57:53 | Pittsford, NY | if have old hard drives, and smash them, can they still be recycled? | |
| Joan | 12:59:09 | Rochester, NY | firefox on spanish | |
| 2008-04-20 - 17 callers | ||||
| Victor | 11:14:24 | Irondequoit, NY | startup - soundman.exe | |
| Jim | 11:18:00 | cell | cannot download .net framework | |
| Kevin | 11:20:15 | cell | Dell XPS desktop - running off a router - RR cable - cannot get onto internet - DNS | |
| Bob | 11:31:50 | Greece, NY | XP sound getting fainter - getting fainter | |
| Cathy | 11:36:31 | Rochester, NY | bought new laptop and router - installed by self - new power strip - no power went to PC - goes to printer, screen, etc. - not computer | |
| Bob | 11:39:41 | Henrietta, NY | 98 and teaching self Linux - wife has XP - RR - can take 15-20 secs to open Firefox | |
| Luke | 12:13:54 | Honeoye Falls, NY | web cam - what to use to edit? | |
| Dave | 12:16:48 | Penfield, NY | 2 yr old XP w/ Media Center - daughter wants to set up new account - old Admin acct is gone | |
| Steve | 12:19:47 | Pittsford, NY | Logitech RF cordless mouse - installed driver - now can't run the mouse because it's already updated | |
| Paul | 12:22:44 | Henrietta, NY | laptop won't boot - has AVG, Anti-Spyware, etc. - Antivirus Pro is on it somehow - can only boot in safe mode | |
| Tom | 12:33:50 | Rochester, NY | new Radion video card - can't watch videos - get only green screen | |
| Pete | 12:38:14 | Rochester, NY | tech support suggested he reinstalled Windows | |
| Stephen | 12:39:36 | Rochester, NY | RR - have to power cycle modem several times per day | |
| Kurt | 12:47:51 | Brockport, NY | desktop W2K - network - laptop w/ XP - when use laptop to print or share, has to log on | |
| Ann | 12:54:58 | Fairport, NY | wants to sell PC in garage sale - how keep clean? | |
| Lance | 12:56:04 | Brighton, NY | XP File Explorer is gone | |
| Ken | 12:58:03 | Akron, NY | using free AVG, etc. d/l'd v8 - | |
| 2008-04-13 - 12 callers | ||||
| Jeff | 11:14:04 | Fairport, NY | Teen Second Life | |
| Betsy | 11:16:56 | Pittsford, NY | opiinion: McAfee Site Advisor | |
| Ben | 11:21:01 | Fairport, NY | G4 10.3.9 - Web cam? | |
| Bob | 11:33:54 | Rochester, NY | Trojan KillAV - | |
| Ray | 11:39:20 | Greece, NY | "end now" message | |
| Gerry | 11:50:13 | Rochester, NY | dialup - changed carriers - | |
| Cindy | 12:31:57 | Greece, NY | computer won't boot - updated firmware for LiteOn CD - rebooted, and get message "disk read error occurred" - if hold down Control-Alt-Delete, it opens up the files. | |
| Vito | 12:33:52 | Chili, NY | FFox 2.0.0.13 - system crashes - | |
| Scott | 12:36:03 | Rochester, NY | XP -> Pro via friend -> invalid | |
| Bridget | 12:39:30 | Fairport, NY | Blu-ray for XBox?? | |
| Steve | 12:49:06 | Fairport, NY | encryption key - fails to be retained - for wireless network | |
| Terry | 12:55:35 | Irondequoit, NY | settings all revert back to orig Window XP default settings | |
| 2008-04-06 - 13 callers | ||||
| Charlene | 11:14:00 | Rochester, NY | Vista Home Premium - one user passworded - other is not - when load game for passworded user | |
| John | 11:16:05 | Scottsville, NY | XP - desktop icons disappeared | |
| Barry | 11:20:05 | Pittsford, NY | laptop - 2 drives - on boot, 2nd drive will sometimes be assigned to a different letter | |
| David | 11:36:39 | San Francisco, CA | firewalls | future show: software and changes require new computers - in historical terms, there is "abandonment law" | |
| Ron | 11:39:47 | Rochester, NY | when delete your cookies, they go into the document folder | |
| Leah | 11:51:00 | Silver Lake, NY | Dell XP Desktop - Linksys wireless - could get on line in AM, but not in eve - "could not find server" - kids laptop could get online | |
| Ed | 12:16:05 | Fairport, NY | Tbird - pix as attachments - pix open in photoshop | |
| Ed | 12:20:05 | Henrietta, NY | IBM T41 - wireless network on Belkin 802.11b - encrypt 128bit - connection drops after a while | |
| Bruce | 12:36:18 | cell | HP was printing multiple copies for a while | |
| Mike | 12:39:28 | Spencerport, NY | HP photosmart all-in-one running thru 98SE - router and laptop XP | |
| Ed | 12:55:14 | Rochester, NY | W2KPro - most software works - re: David and abandonment | |
| Ray | 12:56:42 | Canandaigua, NY | HP PhotoSmart - Vista laptop - if gone for two days, have to reinstall the HP drivers | |
| Tom | 12:59:06 | Canandaigua, NY | HP LaserJet 5000 - went from PC to Mac - intermittently stops working - was serial, but has USB converter | |
| 2008-03-30 - 16 callers | ||||
| Kim | 11:16:56 | Greece, NY | 2 laptops - IBM and Dell - dialup only - at parents, tried to connect via cable modem - both recognized connection - can get to "the" Web site - but then goes back to dialup | |
| Jim | 11:20:02 | Irondequoit, NY | son going off to college in the fall - Mac or PC? | |
| Dee | 11:29:56 | Macedon, NY | keyboard problem - Acer Aspire - 1 yr old - kybd stopped working - un/replugged - diff USB port worked fine - a week later, stopped working again - old working again w/ mouse, old working w/ kybd - when troubleshoot USB, says working fine | |
| Jackie | 11:32:35 | Williamson, NY | pic from sister - Adobe file - cannot open it - comes up in little square in browser | |
| R.J. | 11:35:41 | Pittsford, NY | silver Mac - Tiger 10.4.11 - freeze issues | |
| Phil | 11:39:56 | Fillmore, NY | dual booting Vista/XP? | |
| Liz | 11:51:49 | Honeoye Falls, NY | 63 viruses - "XP antivirus" trojan"xp | |
| Susan | 12:14:35 | Rochester, NY | .mac - expires in 7 days - wants to become part of her .mac family - he says can't renew until it expires | |
| Mary | 12:18:08 | Penfield, NY | 2002 - Gateway w/ computer in screen - notice on AOL - Virusscan (McAfee) won't run anymore - 128M RAM - $40 from Gateway - install by self - XP - | |
| Gary | 12:21:52 | cell | mb fried - bought new mb - installed - need to wipe HDs to install drivers for new mb? already reinstalled XP Pro | |
| Mary Ann | 12:32:56 | Springwater, NY | has a video on her computer - can she save it to CD or whatever? | |
| Jim | 12:35:58 | Chili, NY | this AM, monitor was off, but was flashing (on/off button) -> getting no signal from CPU - which was turned off | |
| Mike | 12:45:34 | Chili, NY | backup two machines - best way? | |
| Randall | 12:47:45 | Greece, NY | DVD burner - running great - Nero or WMPlayer - no audio - does get audio everywhere else | |
| Al | 12:49:41 | Fairport, NY | W2003 Server - loads, "saving settings" - shuts down again | |
| Bill | 12:58:59 | Pittsford, NY | old PC w/ ME - XP or Vista? | |
| 2008-03-23 - 13 callers | ||||
| Victor | 11:27:55 | Irondequoit, NY | running AVG - finding stuff | |
| Ginny | 11:30:41 | Pittsford, NY | threatfire? | |
| Jackie | 11:35:17 | Toronto, Ontario, Canada | friend's husband passed - no passwords written down - XP | |
| Dav | 11:40:02 | Akron, NY | graphics cards - Medieval II - ran terribly | |
| Mike | 12:07:22 | Webster, NY | Ubuntu - burned to CD - went to install - has XP w/ 320G HD | |
| Marian | 12:29:11 | Rochester, NY | ||
| Blake | 12:35:33 | Batavia, NY | Kodak 3-in-1 5300 - laptop is Vista (re: college) | |
| Roger | 12:38:19 | Rochester, NY | snip-it | |
| Bruce | 12:40:52 | Macedon, NY | Toshiba laptop XP can't load LXSUPMON.DLL | |
| Jim | 12:49:27 | Rochester, NY | wife online - on boot today, prompting for passwords to log in - XP | |
| Ed | 12:55:36 | Clifton Springs, NY | IRQs - P4 XP Home - 0-14 2 and 7 empty | |
| Jim | 12:57:25 | Rochester, NY | Vista clock loses time | |
| Pat | 12:59:55 | Webster, NY | DSL firewall - good? | |
| 2008-03-16 - 12 callers | ||||
| Tim | 11:29:05 | Greece, NY | Office 2002 - when open app, asks to reinstall prorate.msi | |
| Mike | 11:33:14 | Palmyra, NY | iBook G4 - updated OS and Safari software, now get error: "unable to load plugin" | |
| Chris | 12:16:08 | Rochester, NY | HP DV900 dual-core AMD 64-bit - 9 mo - MS Accounting - bought quickbooks - doesn't work on Vista | |
| Victor | 12:16:55 | Irondequoit, NY | AVG - 209 warnings - now what? | |
| Sal | 12:23:14 | Fairport, NY | MacBook Pro w/ Tiger - trying to connect to N router | |
| Mike | 12:31:49 | Victor, NY | when start up - wallpaper is beautiful - then startup - wallpaper goes away, and when comes back, is pixilated. | |
| Jim | 12:34:41 | Hilton, NY | HP w/ ME - got hold of Carly Fiorino and she upgraded them for free! Now, Vista or Mac? | |
| Alta | 12:44:12 | Webster, NY | new Norton - have not received some of her emails because they're not on the white list | |
| Colleen | 12:47:48 | Perry, NY | can't shut computer off - Start doesn't have the options anymore - remote assistant turns itself back on - security assistant turned on - now can't shut down - turned security off again | |
| Bill | 12:50:02 | Marion, NY | ASUS mb - Vista - 32-bit - 2G - wanted to go to 3G - bought 2 more identical to first set of 512Ms - computer shows only 2.5G | |
| Marcy | 12:58:27 | Rochester, NY | XO user group? | |
| Rick | 12:59:55 | Tuscaloosa, AL | laptop - lifeline - how protect? | |
| 2008-03-09 - 17 callers | ||||
| Dean | 11:26:47 | Buffalo, NY | XP - what diff btwn Media Center or whatever??? | re: video card | M2R32 1950Pro card 3G | |
| Ed | 11:28:45 | Wellington, Ontario, CA | avast! and Tango | |
| Benny | 11:31:13 | Rochester, NY | mb fried - trying to get info off other computer - some info comes up, but others don't | |
| Tom | 11:33:35 | Honeoye Falls, NY | new Vista PC - hate it - will not recognize Lexmark Z25 printer | |
| Doug | 11:36:52 | Geneva, NY | Netflix - on home computer - can do wireless to TV? | |
| Leo | 11:39:17 | Rochester, NY | want to run Word, Excel, Internet, sales DVD on a laptop? | |
| Bob | 11:50:10 | Geneva, NY | mom's computer acting funny - was VERY infected - ran Tango - got rid of 1500 infections - smitfraud.c and zolts - removed all but three | |
| Dennis | 12:12:35 | Rochester, NY | how get copy of Tango CD? | |
| Lou | 12:16:05 | Fairport, NY | AVG - sharp virus popped up - quarantined, but it came back | |
| Norman | 12:24:50 | Hamlin, NY | can't run scandisk - runs forever - ME | |
| John | 12:30:20 | cell | spyware on company laptop - | |
| Dan | 12:32:06 | Rochester, NY | wife - new iPod - needs to update OS - updates are horrendous - trying to get it going is a nightmare | |
| Vito | 12:37:41 | Chili, NY | VBScript - 98 -> XP | |
| Ed | 12:40:18 | Henrietta, NY | what think of the "Big Box" store? | |
| Ron | 12:55:51 | Arkport, NY | OS not found - Compaq Presario - XP - he added 2nd HD as backup | |
| Merle | 12:57:35 | cell | laptop HP DV8000 laptop - last time used it, processor was locking up - one of the fans is dying??? | |
| Chuck | 12:59:56 | Alba, NY | Outlook 2003 on Exchange - can't open it | |
| 2008-03-02 - 16 callers | ||||
| Kathy | 11:16:04 | Rochester, NY | certain bookmarked sites - too long to respond - blocked? | |
| Ed | 11:24:47 | Rochester, NY | XP Activation Keys | |
| Bill | 11:31:27 | Webster, NY | virusheat | |
| Chris | 11:33:00 | Greece, NY | add/remove programs | |
| Jim | 11:37:16 | Oswego, NY | removed IE, installed Firefox - own Web site works perfectly at work & other PC, but not his PC | |
| Coleen | 11:40:17 | Perry, NY | transcription software - produce videos of local meetings - want transcriptions | |
| Dave | 11:50:33 | Victor, NY | wants to learn programming language - where to start? | |
| Bill | 12:16:54 | Greece, NY | re: Dragon Naturally Speaking | |
| Ken | 12:19:35 | Akron, NY | PC w/ Verizon DSL - wants to network notebook - has LinkSys | |
| Bob | 12:32:19 | Penfield, NY | Dell Inspiron just off warranty - problem getting connection on power cord - resolder motherboard??? | |
| Rodney | 12:34:07 | cell | did the Tango - now a Web site he goes to tells hiim he needs ActiveX | |
| Bob | 12:37:05 | Penfield, NY | downside to compressing HD? | |
| Bruce | 12:40:05 | Brockport, NY | had ME -> XP - ran wizard before did that - removed Roxio DirectCD 4 - uninstalled, loaded XP, bought CD Recorder 9 - during that time, kept getting message - devices or apps disabled | |
| Fred | 12:53:46 | Henrietta, NY | Viewsonic 15" monitor - odd "burny" smell | |
| Tom | 12:57:34 | Fairport, NY | log on for windows - before crash, it didn't ask for that | |
| Phil | 12:59:01 | Walworth, NY | PC not on Internet - in XL - can delete the worksheet, but can't get the title of the home page | |
| 2008-02-24 - 14 callers | ||||
| Tom | 11:19:01 | Wolcott, NY | Dell - 1 yr old - XP - Java problem - Nascar | |
| Amesh | 11:25:27 | Clarence, NY | one hardwired, one wireless - both XP - home edition??? | |
| Liz | 11:30:37 | Rochester, NY | Inspiron - can't get to net wirelessly | |
| Amy | 11:41:58 | Clarkson, NY | ancient computer monitors, keyboards, drives, what do with them??? | |
| Fred | 11:47:04 | Greece, NY | Ubuntu LTS - added CD writer - kept CD reader as slave - BIOS sees it - Ubuntu sees it - computer sees it - can't mount CD Reader - freezes machine | |
| Mary | 11:57:52 | Rochester, NY | gave husband old computer - Thunderbird - his acct is on - just added it - acct settings | |
| Ed | 12:18:07 | Rochester, NY | re: RFID credit cards | |
| Phil | 12:20:16 | Pittsford, NY | wireless - encrypted - how get daughter on it? | |
| Carl | 12:34:10 | Rochester, NY | email difficulty w/ Frontier - OE - can send, everyone can send his, except Yahoo! | |
| John | 12:37:29 | Ontario, NY | display will not go to screen saver or turn itself off | |
| Andy | 12:40:05 | Greece, NY | re: John - SuperAntiSpyware will give list of processes - file name AND software attached to - tell you safe, unknown, hazardous re: Mary - what OS? - you can click which account you want want, and you'll only see that email | |
| Burt | 12:54:17 | Palmyra, NY | recommended someething for someone trying to wean self onto Linux | |
| Mark | 12:56:55 | Henrietta, NY | windows Movie Maker - JVC hard drive camera - when set to 16x9 - keeps it compressed | |
| Jim | 12:59:21 | Victor, NY | upgraded to Vista (clean install) - whenever put disk in and run setup, get blue screen - can see things, can play music, but won't run setup - blue screen | happy with Vista? | |
| 2008-02-17 - 12 callers | ||||
| John | 11:18:13 | Canandaigua | Dell Inspiron - 70% of defrag - can't get to 100% | sometimes, can't get the system to come back from screensaver | |
| Gary | 11:31:00 | Rochester, NY | may have screwed up install of CD-RW - dual boot 98 and Linux - windows found it - is master; slave is orig CD ROM - when installed Nero, it disappeared - came back up when installed MS-DOS software | |
| Mike | 11:38:12 | Buffalo, NY | has daughter serving in North Africa - he records her shows and puts them on DVD to send to her - on vidcap, use ATI All-in-1der - can use ATI or Nero | |
| David | 11:45:46 | Sodus, NY | HP laptop | |
| Bob | 11:50:48 | Greece, NY | had Roxio EZCD/DVD - upgraded to v6 - did everything he needed done - always formatted, always included UDF reader - computer crashed - because of Roxio driver - tried to d/l that driver - wasn't able to except in safe mode - can't install any of that s | |
| Ron | 12:28:13 | Pittsford, NY | printer problem - Delta Airlines - bar graph across top of page - everything he really wants to print is crowded into 1.5" in the corner | |
| Ginny | 12:31:32 | Pittsford, NY | turned surge protector on - computer came on and it told her that the time in the BIOS was wrong | |
| Al | 12:34:01 | Fairport, NY | what software should use for video conferencing? | |
| Stephanie | 12:37:35 | Fairport, NY | new 30M Zune - missing dll | |
| Bob | 12:40:12 | Rochester, NY | called month ago: d/l video to iTunes - we told him handbrake for XP - can't run it - need 2.1 | |
| Dan | 12:47:59 | Rochester, NY | Spybot 1.5 - TeaTimer - | |
| Bob | 12:59:07 | cell | newish PC w/ Vista Office 2002 - tried to sync WinCE phone - locked up - black screen - upgrade to newer Office - can't close, can't remove Outlook on computer - Outlook is frozen | |
| 2008-02-10 - 14 callers | ||||
| Walt | 11:15:24 | LeRoy, NY | running TurboTax - Mac Mini | |
| Victor | 11:19:26 | Irondequoit, NY | backed up to DVD-RW - get blank screen | |
| Dan | 11:29:54 | Rochester, NY | new version of SpyBot | danced Tango - couldn't do Ad-Aware | |
| Brad | 11:31:20 | Churchville, NY | re: Walt - same problem, has Leopard - had to do manual downloads - | |
| Bob | 11:34:02 | Rochester, NY | networking 2 computers - both XP - one ProSP2, one HomeSP2 - Home cannot see Pro, but Pro can see Home | |
| Shirley | 11:37:36 | Webster, NY | W98 on desktop - XP on laptop - has router - trying to d/l Ad-Aware on laptop - says it downloads, but there's nothing there - double-click and doesn't install | |
| Victor | 11:46:04 | Irondequoit, NY | re: 2nd call - when used +Rs, worked no problem! | |
| David | 12:13:11 | Henrietta, NY | Winferno - registry power cleaner | |
| Richard | 12:18:48 | Rushville, NY | ME - got it from cousin - ordered Dave's Tango disc - will it work? | |
| Mike | 12:29:36 | Ontario, NY | Dell Inspiron w/ Vista - put away Dell Dimension - went to use the Dimension, and it comes up with a black screen | |
| Kevin | 12:33:41 | Syracuse, NY | looking to buy laptop for Linux - dual boot or virtual? | |
| Liz | 12:38:05 | Rochester, NY | teaches in small school w/ 24 computers - boot up and all lights go green - monitor briefly goes green, but then goes yellow | |
| Mark | 12:48:49 | Rochester, NY | Dual Core | |
| Jerri | 12:57:55 | Rochester, NY | tried to watch TV show on Inet - nothing happened - diff site said you had to download Graboid | |
| 2008-02-03 - 18 callers | ||||
| Bill | 11:16:15 | Bushnell's Basin, NY | motherboard fried - Dave fixed - randomly, screen will go black and system will reboot - yesterday, in the middle of the Tango, it tried to reboot - stuck in BIOS - can't get past it | |
| Gene | 11:26:45 | cell | Vista on Toshiba - dLink wireless router - Vista machine doesn't want to connect to the network | |
| Pat | 11:32:27 | Charlotte, NY | starts computer, gets black screen and beep every 5 seconds | |
| Roger | 11:35:25 | Greece, NY | Kodak easyshare - W98 - bought Vista - upgraded to XP - EasyShare - moved all the pix over - Kodak says you can't move the captions | |
| Colleen | 11:36:28 | Albion, NY | motherboard fried | |
| Don | 11:39:24 | Rochester, NY | created PPT in 2007 - video show - saved in earlier version - took 5.9M to 64M file | |
| Jeff | 11:48:27 | Fairport, NY | re: fried MBs | regarding Vista | |
| Herb | 12:13:26 | Rochester, NY | 7 yr old SONY just failed to turn on - took it to a shop - they told her to grab an external drive to copy to - then they said the machine wouldn't turn it on at all | |
| Chris | 12:15:12 | Lyndonville, NY | bought Vista PC without XP drivers - now what? | |
| Sharon | 12:19:32 | Rochester, NY | eMac - bit of a milk spill on the keyboard - whole bottom row frozen - poured out milk | |
| Rosie | 12:30:07 | Webster, NY | start button used to be in bottom right-hand corner, now it's in upper right-hand corner | |
| Dave | 12:34:47 | Sanford, FL | when playing a game that changes resolution, then switches back to desktop, it takes time | |
| Clark | 12:35:41 | Rochester, NY | re: Tornado | |
| Andy | 12:39:07 | Irondequoit, NY | on desktop - when clicks on FFox or Moz, takes about 15 mins to get online - Roadrunner | |
| Mike | 12:48:02 | Spencerport, NY | Dell laptop - W98SE - router - RR - 98 hosts HP printer - network works fine, but can't get the printer to work on the network | |
| Dar | 12:51:19 | Toronto, Ontario, Canada | Java update - how do in Linux? | |
| Dave | 12:56:39 | cell | why do people write viruses? | |
| George | 13:00:16 | Fairport, NY | re: losing Yahoo mail | |
| 2008-01-27 - 13 callers | ||||
| Don | 11:15:30 | Buffalo, NY | 98SE - looking for free firewall | |
| Janet | 11:19:11 | Irondequoit, NY | W98 - email w/ link - after computer on for 20 mins - error: could not find file 0cx | |
| Bob | 11:31:05 | Greece, NY | trying to update WinXP - website can't show the page error 0x800703ee | |
| Sue | 11:37:27 | Canandaigua, NY | Yahoo! email - frustrated - account deleted - | |
| Bob | 11:47:41 | Pennsylvania! | re: old OSs - uses 95, 98 - uses Ghost to backup | |
| Vito | 12:15:32 | Chili, NY | spysweeping - wingkey? | |
| Dar | 12:22:59 | Toronto, Ontario, Canada | UPnP is enabled in routers - big hole | |
| Keith | 12:29:52 | Farmington, NY | re: Uncle Dave's Story Hour - | |
| Judy | 12:36:37 | Wayland, NY | re: Uncle Dave | bought new PC w/ Vista - had nothing but trouble - runs slow - has old HD - can switch HDs and run XP from old machine? | |
| Henry | 12:44:11 | Rochester, NY | re: Bob - Henry's sister in FL - computer had not updated since May - diff error - but still missing or corrupted files - did the Tango - update worked | |
| Patrick | 12:46:31 | Rochester, NY | got a Mac - Mini w/ Airport Express - security features - didn't see a firewall - how protect wireless net from moochers? | |
| Ron | 12:52:38 | cell on 490 | re: Uncle Dave - looking for kid browser - kidzui | |
| Tim | 12:59:55 | Clarence, NY | 4 Dell C400 laptops - 2 internal, 2 external cards - MaxiVista - too slow w/ wireless - bought switch - no problem - when try to go back to 2 with internal cards - see network, but won't see Internet | |
| 2008-01-20 - 13 callers | ||||
| Bill | 11:15:02 | Rochester, NY | finally updated Mozilla - favorites list disappeared | |
| Bob | 11:18:16 | Irondequoit, NY | got new wireless router - when do streaming audio - starts to stream, then starts to drop out | |
| Tony | 11:36:02 | Baltimore, MD | Firefox addons ipcop or smoothwall | |
| Sue | 11:42:42 | Rochester, NY | AdAware SE 1.6 - no updates for the last two weeks - something wrong? | |
| Reed | 11:44:22 | Rochester, NY | re: superspyware - spybot found things it didn't | |
| Tom | 11:52:44 | Greece, NY | trying to unload some programs - old computer - 10G primary, 100G secondary - primary is full - Add/Remove | |
| Vince | 12:17:40 | Rochester, NY | desktop & laptop w/ wireless - can't print - print spooler is not running | |
| Patty | 12:21:13 | Henrietta, NY | ipod - have two - over a year with this problem - friend loaded some songs - she has Apple - now neither one works in her computer - also QuickTime error | |
| Bob | 12:29:59 | Rochester, NY | free versions of spybot, adaware, superspyware - avail for Vista? | |
| Jim | 12:34:33 | Rochester, NY | looked at various broadband providers - what else is available in Rochester? | |
| John | 12:38:15 | Hilton, NY | Xp - spybot, adaware, norton, norton firewall - last night got downloader | |
| Tom | 12:49:58 | Naples, NY | new spybot - 1.5 - good version - | |
| Bill | 12:58:54 | Rochester, NY | My Documents - still there, but won't open - don't have the driver - same thing on speaker | |
| 2008-01-13 - 13 callers | ||||
| Bob | 11:19:21 | Brighton, NY | upgraded to Office Small Business - kids having compatibility problems at school | |
| Bob | 11:32:24 | Rochester, NY | Vista - defrag now - wants to set schedule - apply doesn't get highlighted, but shows up in the schedule - USB drive schedule - | |
| Jeff | 11:38:17 | Rochester, NY | wireless in home - running G - wants to get signal to another building on his property maybe 100ft away - | |
| Yvonne | 11:49:16 | Brighton, NY | TW connection coming - can connect generator | |
| Andrew | 12:14:44 | Rochester, NY | reinstalled XP on girlfriend's computer - if dormant for >1/2 hr - taskbar goes to top of monitor and it's sluggish and glitchy | |
| Jim | 12:17:43 | Springwater, NY | wireless router? - confused | isuspmstartup - | |
| Jerry | 12:28:45 | cell | MS Office Word file - when opened, Works wouldn't opened it | |
| Andy | 12:38:55 | Greece, NY | TV ads | cell phone ads | wireless | superantispyware - then AdAware/ - AdAware did find something that superanti didn't | partitioned hard drive - | |
| Jim | 12:40:03 | Rochester, NY | virus - MySpace? - danced Tango - | |
| Don | 12:50:03 | North Chili, NY | looks at list of files on the drive - how print? | |
| Ken | 12:51:31 | Webster, NY | re: Jerry - viewers! | |
| Fritz | 12:56:55 | Canandaigua, NY | XP Home - update regularly - scan regularly | AVG has free antirootkit | |
| Dave | 12:59:58 | Brighton, NY | wants to set up Web site - make sure you own the domain name | |
| 2008-01-06 - 14 callers | ||||
| Marcy | 11:15:49 | Rochester, NY | how is my OLPC coming? kids are waiting! | |
| Gary | 11:26:26 | Greece, NY | two computers, one external hard drive - how share? - both XP Home - both wireless | |
| Jeff | 11:29:35 | Webster, NY | d/l'd a file from reliable Web site - XP Home - ends with .bas - Windows can't open it - doesn't recognize it | |
| Ed | 11:37:02 | Rochester, NY | prefers W2K | how dual boot ME & W2K? | |
| Rick | 11:39:09 | Batavia, NY | old game - played on W2K - won't run on XP "information is not compatible" or something like that | |
| Steve | 11:48:15 | Batavia, NY | problems w/ Vista - never encountered any problems until Quicken stopped working | |
| Carol | 11:50:14 | Bristol, NY | HP ME computer - blue screen | |
| Bob | 12:15:01 | Greece, NY | laptop batteries - how long should they last? | |
| Eileen | 12:17:07 | Rochester, NY | daughter has HP Pavilion - dropped - shattered - | |
| Brian | 12:20:41 | Rochester, NY | re: Rick - Google for name of game and demo - demos are playable across platform | |
| Herb | 12:33:55 | Spencerport, NY | wants to network XP Pro - wants Internet sharing - dialup | |
| Andrew | 12:37:24 | Rochester, NY | mouse problems - got mouse for Christmas - bounces all over the screen - no driver for it | |
| Mike | 12:40:32 | Churchville, NY | old DOS program - no key or code - very old - 16-bit - won't run | |
| George | 13:03:26 | Henrietta, NY | laptop - lost Internet connection - | |
| 2007-12-30 - 8 callers | ||||
| Phil | 11:26:26 | Kittering, Maine | re: the Tornado we talked about a couple of weeks ago - what do we think? | |
| Steve | 11:28:35 | Rochester, NY | new laptop w/ Vista - networked w/ XP machine - Vista can see XP machine | |
| Mark | 11:48:13 | Spencerport, NY | Dell laptop - after put it on standby, it'll restart all by itself - doesn't completely boot up, just go to blinking cursor - won't respond to inputs, then shuts itself down | |
| Rivie | 11:51:16 | cell | comments on Mac security | |
| Jim | 12:06:32 | Hilton, NY | Win98 died - wants new desktop - Vista? | |
| Ed | 12:21:47 | Canandaigua, NY | HD operating outside params - bought new - ghost old to new? | |
| Marcy | 12:26:01 | Rochester, NY | re: Online safety: Firefox: AdBlock Plus, noscript | |
| Jim | 12:29:18 | Rochester, NY | no network connection on desktop - RR - wireless router - wireless laptop - getting network on laptop | |
| 2007-12-23 - 11 callers | ||||
| Victor | 11:21:01 | Irondequoit, NY | shutdown: WMSIDLE - end program | |
| Karen | 11:28:30 | cell | shutdown problems only after being on the Internet - can't go to start -> shutdown - have to go to task manager | |
| Richard | 11:30:39 | Rushville, NY | calling for friend from Washington State - wireless - xmitter in one end of house - studio in other end of house - what to do? | |
| Fred | 11:36:38 | Irondequoit, NY | external HD for backup - wanted to back up docs folder - deleted orig backup - everything is gone in original folder | |
| Eric | 11:52:27 | Stoaton, MA | how about a cd of Uncle Dave? | |
| Bob | 12:16:56 | Rochester, NY | iPod - how get video on? also, program for converting DVDs to iPod? | |
| Mike | 12:19:15 | Rochester, NY | new computer - laptop? tablet? | |
| Andy | 12:37:35 | Greece, NY | hates Office 07 "makes Vista look okay" | superantispyware - ran it before AdAware and Spybot - when run first, others don't find anything - in SAS - right-click on tray icon "find out what's running on my machine" | run from account - show up under | |
| Tim | 12:54:08 | Webster, NY | DSL account - was told a firewall is in the router | |
| Dar | 12:56:17 | Toronto, Ontario, Canada | Asus - tablet - Eee PC - guy on blogspot has added touch panel to it! | |
| Don | 12:58:08 | Pittsford, NY | heard of laptop with reversible video? | |
| 2007-12-16 - 13 callers | ||||
| Walter | 11:20:44 | Greece, NY | running Ubuntu LTS - want to burn multi-volume, multi-session CD | |
| Karen | 11:28:17 | Theresa, NY | "Generic Host win32 encountered problem - must shut down" - have to restart | |
| Angelo | 11:30:53 | Rochester, NY | spyware - can't get rid of it | |
| Sue | 11:42:58 | Rochester, NY | FrontPage v. Expression Web | |
| Steve | 11:45:13 | Rochester, NY | trying to move photos from Mac tower to Macbook Pro - used portable drive - ended up being gibberish, and are no longer in iPhoto - "originals" folder - there are the photos - can't get them back into iPhoto | |
| Kevin | 12:06:11 | Brockport, NY | want to buy new PC - just email and browsing | |
| Ginny | 12:31:10 | Pittsford, NY | Spybot - installed updated version a few weeks ago - seems to take forever to bring it up - when update, takes a minute to go back | |
| Bill | 12:34:23 | Honeoye, NY | bookmarks - wants highest on the list be the most used - Firefox | |
| Jim | 12:36:48 | Syracuse, NY | got enough poop to put Vista on | |
| Ray | 12:39:37 | Rochester, NY | 80G drive died - won't boot - used old HD - 80G as 2nd - 0 capacity - corrupted file system - any way to recover? | |
| Barry | 12:50:52 | Pittsford, NY | Registry Booster - real? good? | |
| Keith | 12:57:00 | cell | error: HD has mechanical problem | |
| Tom | 12:59:26 | Greece, NY | when start, starts loading programs, then reboots - also in safe mode - in debug - vetefile.sys | |
| 2007-12-09 - 13 callers | ||||
| Dave | 11:22:57 | Webster, NY | PC was hung - reformatted, reloaded Windows, brought files back, realized some photo files were left behind. Recover? | |
| Fred | 11:25:42 | Pittsford, NY | slides to CD? | |
| James | 11:30:32 | Greece, NY | looking for new PC - Apple or MS? | |
| Jay | 11:36:49 | Batavia, NY | gets kicked off his wireless | |
| Tom | 11:45:12 | Rochester, NY | wants to upgrade - 800MHz - refurb'd? | |
| John | 11:49:57 | Ontario, NY | ZoneAlarm ForceField? | |
| Mike | 12:15:58 | Victor, NY | PSPs? | classes? | |
| Karen | 12:17:27 | Bristol, NY | daughter home from college - dl'd Tango - downloaded spyware bot - how remove? | |
| Jean | 12:21:20 | Gates, NY | computer illiterate - just get emails and browse - has picked up spam - anywhere from 16-20-25 pages per day - how get rid of it? | |
| Barb | 12:30:45 | North Chili, NY | iMac - AOL - TW - lately, go to commercial site and get the beachball - have to ESC and start over. | |
| Jeff | 12:39:31 | Webster, NY | been Win user for years - for home, use Excel, Word, PPT, home photos, TurboTax, Microsoft Money - considering switching to Mac - thoughts? | |
| Don | 12:56:17 | Bergen, NY | Macs: new printer - needs OS X - needs DVD | XPlane flight simulator - speechlib cannot be found | |
| Keith | 12:59:55 | Batavia, NY | GPS - son in Denver - wanted to get him a GPS - | |
| 2007-12-02 - 11 callers | ||||
| John | 11:23:43 | Rochester, NY | bought ink carts for Canon printer - get error msg - recognizing they're not orig - can't print with it | |
| Don | 11:33:53 | Buffalo, NY | W98SE - Norton 2003 - LUO | |
| Pat | 11:40:50 | Irondequoit, NY | custom desktop - screen went black - put in used video - booted fine, but goes black when hits Windows desktop | |
| Mike | 12:06:38 | Penfield, NY | Firefox - "server not found" - eventually finds the page - XP Pro - 3 computers behind router | |
| Roger | 12:14:50 | Rochester, NY | computer run more efficiently if turn off non-essential programs running in the background | |
| Mike | 12:20:13 | Rochester, NY | frustrated - two on network - set up another user acct - remote desktop - neither will let you log on | |
| MaryAnn | 12:33:42 | Irondequoit, NY | OLPC | |
| Kent | 12:36:28 | Webster, NY | looking for new computer - XP Now - new w/ XP? Vista Home? Premier? | |
| Tom | 12:39:56 | Canandaigua, NY | 1.5 yr old desktop - DSL - XP - when log on - IE w/ Frontier Home page - starts to load page, but will hang | |
| Claude | 12:49:05 | Greece, NY | 86 processes running - uses WinPatrol | device manager - in networking - MS 6to4 adapter | took off fan to clean it, now it's loose (connector) | |
| Keith | 12:59:06 | Farmington, NY | anecdote: GMail - football pool - picks in the subject line - GMail matches ads | re: OLPC G1G1 - why do we give them computers? | |
| 2007-11-25 - 15 callers | ||||
| Ron | 11:20:40 | Albion, NY | XP - HD crashed - new HD - reinstalled - "down to three days to reactivate" | |
| Mike | 11:29:54 | Wolworth, NY | Word & Excel - problems w/ saving - need to save files at diff locations - has to Save As... - takes 45 seconds | |
| Dave | 11:32:05 | Greece, NY | survived a couple of brownouts - now can't get into BIOS | |
| Paul | 11:41:03 | Marion, NY | when reboot, IE window comes up - won't let him get past that screen - IE Security Setup Update Screen | |
| Norma | 11:49:56 | Rochester, NY | try to forward graphic, when hit forward button, graphic is gone - it is not in the sent items - just red X - Outlook Express | |
| Rich | 12:13:11 | Geneva, NY | XPS - about every 5 mins, tries to read the A: drive | |
| Kris | 12:15:53 | Gates, NY | iTouch - uses Safari - can stream WHAM? | |
| Marcy | 12:20:01 | Rochester, NY | A: drive - uses it w/ camera which uses disks. Old floppy into new computer - | |
| Ed | 12:30:35 | Rochester, NY | still running ME & W2K - wireless - to PSP - 80211g - ad hoc mode? | any user groups for the older system folks? | |
| Bob | 12:31:55 | Pennsylvania! | re: Marcy - try using the camera to reformat the disks | |
| Coleen | 12:37:28 | Perry, NY | can't get Stinger or CWShredder to update | |
| Steve | 12:41:19 | Rochester, NY | re: Rich - it may be boot order in BIOS | keyboard would lock up the computer - went through "disaster recovery" - lost SP2 - no internet - when look at HD, "lost the memory" - | |
| Joan | 12:49:49 | Rochester, NY | copy Super8 movies to DVD? | |
| Stan | 12:56:18 | Wayland, NY | XP - d/l'd wallpaper from Web site - one day, reboot - photo's gone, normal grey background - can't change anything | |
| Allan | 12:58:23 | Mt. Morris, NY | newest Nero - Vista - can't load correctly, can't delete | |
| 2007-11-11 - 13 callers | ||||
| Bruce | 11:16:06 | Rochester, NY | new PC - wants to add DVD burner - can't do it because warranty is voided | any DVD software to use on CD burner? | |
| Bill | 11:21:34 | Rochester, NY | XP - wants to use laptop as recording device - Windows only does 60 secs | |
| Jeff | 11:30:02 | Rochester, NY | Compaq - couple months old - Office Home and Student Trial -> Office Pro - windows installer comes up all the time - trying to install Office Pro - missing config.xml | |
| Patty | 11:33:06 | Penfield, NY | update from last week - couldn't use scroll wheel in Word - worked in all others - we suggested switch mouse - didn't happen | |
| Mickey | 11:35:46 | Henrietta, NY | bought laptop for husband - has Vista - having problems - can I put on XP? | |
| Andrew | 11:48:13 | Henrietta, NY | PC spontaneously reboots - swapped ps, swapped memory modules - that improved it, but it's getting worse again | |
| David | 12:15:23 | Henrietta, NY | Mac: Acrobat 6 - 6.0.1 update giving screen: "Currently selected resource languages not supported by Adobe" | |
| Sean | 12:19:25 | Canandaigua, NY | got rid of ME - running Linux - running Totem - can't play much | |
| Alex | 12:29:15 | Irondequoit, NY | dial up buggy over last few weeks - using Netscape - when launch from shortcut, instead of going to their dialup, goes to Windows dialup. - XP - IE | |
| Carl | 12:32:49 | Williamson, NY | SuperAntiSpyware? Dave was checking it | |
| Chris | 12:48:34 | Rochester, NY | 2 laptops - XP and Vista - new Netgear 10x RangeMax - running /w no problem BUT cannot access mail w/ Thunderbird | |
| Sandra | 12:57:42 | Penfield, NY | Dell XP safe mode - AVG - came up w/ worm - source is backup copy | how reload resident shield in email? | |
| Roger | 13:03:23 | Rochester, NY | how get rid of popups? | |
| 2007-11-04 - 13 callers | ||||
| Michael | 11:14:44 | Rochester, NY | works in variety of locations - particularly Southern Tier - mile or two from any sort of connections - wireless? satellite? | |
| Patty | 11:23:30 | cell | at work - upgraded to Office 2007 - she can't use scroll wheel in Word - can use it everywhere else | |
| Geri | 11:30:27 | Rochester, NY | when try to hook to Internet - pages can't be displayed - except for Yahoo! mail | |
| Bonnie | 11:40:07 | Springwater, NY | has exactly the same problem as Geri w/ PeoplePC | |
| Jim | 11:49:43 | Webster, NY | Ubuntu 7.10 - can't connect to Inet on old laptop | |
| Don | 12:14:03 | Rochester, NY | latop w/ Vista Home Basic | |
| Roger | 12:20:55 | Rochester, NY | wife has XP Home - trouble getting updates - checking for updates never stops | would rather have XP on his machine instead of Vista | |
| Ed | 12:32:00 | Henrietta, NY | 92 yr old aunt has older iMac - email - when click on desktop icon, balloon comes up with error message - go to header - that one will allow you to send, but not read - periodically, get "email overloaded" msg - "do something to hard dive" | |
| Emanuel | 12:36:39 | cell | XP Pro - add/remove - nothing shows up | |
| Ray | 12:40:14 | Greece, NY | 60 yrs old - last year - last year totally computer illiterate - learned a lot - in email, on cspan(?) - when delete, goes to trash - outlook | warranty expires in two weeks - Optiplex 210 L - | |
| Keith | 12:48:35 | cell in his driveway | poll suggestion: what do you do while listening to Sound Bytes? - he bought used sports car - currently washing cow manure from underside of car | |
| Frank | 12:53:27 | cell in parking lot | 9 yr old Gateway - wants to donate - how donate | |
| Stu | 13:01:09 | Penfield, NY | re: Emanuel - one common problem that causes that - an app can put extra spaces in the Reg - scrolls down, you'll see everything | |
| 2007-10-28 - 14 callers | ||||
| John | 11:20:20 | Byron, NY | Sony digital movie camera - software installed - when dl the pix, asks for Flash Player | |
| Linda | 11:30:10 | Greece, NY | firefox - "cannot find server" | |
| Sal | 11:32:22 | Fairport, NY | just installed Leopard - couldn't find hard drive - keychains were missing - even with all the glitches, he's happy | |
| Dave | 11:37:32 | Pittsford, NY | 2 internal HDs - NAZ device w/ 1 internal & 2 USBs - all for movies - trying to make some of them look like 1 drive | |
| Raul | 11:47:40 | Rochester, NY | son going to college - Raul is average w/ Windows - chats, wp, surf | |
| Bill | 11:50:20 | Rochester, NY | iMac OS X - removed Earthlink - when try to browse w/ Safari, can't get to any sites - must use https | |
| Warren | 12:11:52 | Rochester, NY | locked up keyboard - sticky-keys | |
| Mike | 12:15:16 | Webster, NY | 5 Macs at home - doesn't want Leopard yet - mostly cosmetic | |
| Jeff | 12:18:52 | Spencerport, NY | relative has sm business and does no backup | |
| Mike | 12:32:23 | Honeoye, NY | Macs - offering both extended AppleCare AND their own warranty | |
| Jim | 12:39:01 | Rochester, NY | wireless desktop - when install, PC won't recognize - Linksys card and router - XP w/ SP2 | |
| Dick | 12:43:28 | Spencerport, NY | camera card reader in laptop - cannot read - code 10 error | |
| Aaron | 12:47:01 | cell | ext. hard drives - lots of stuff on Macbook Pro - $3-$15K info - has been backing up w/ CDs, but he's lazy | |
| Marcy | 13:06:30 | Rochester, NY | G1G1 - one Laptop | |
| 2007-10-21 - 16 callers | ||||
| Henry | 11:17:06 | Brighton, NY | .NET 1.1 - getting update msgs - trying to update both 1.1 AND 2 - gets error msgd | |
| Judy | 11:21:32 | Cape Vincent, NY | in thousand islands - where Ontario empties into the St. Lawrence - has 10 yr old Gateway - can't get AOL security updates, can't get AOL v 9 - how do I get XP on a new machine? | |
| Joe | 11:31:00 | Rochester, NY | work buying laptop - truck mechanic - also has shop manuals stored on computer - they want to get a 1G computer. | |
| Tom | 11:34:02 | Rochester, NY | Soyata Win98 - got a disk from WalMart w/ pix - "this program has performed an illegal operation" - son's machine in Ohio worked fine - Travelocity confirmation gave same error message | |
| John | 11:44:57 | Penfield, NY | friend has new HP laptop fall off truck - shattered screen, messed up keyboard | |
| Jerry | 11:47:30 | Rochester, NY | email scam - from eBay buyer - "where is my item?" | |
| Debbie | 12:13:36 | Rochester, NY | shuts off for no reason, monitor will have lines going thru it, it freezes. | |
| John | 12:16:54 | Henrietta, NY | nuisance icons - | |
| Bill | 12:20:36 | Rochester, NY | unemployed IT pro - tester - tried to verge into help desk - on the cusp of saying go get A+, Network+, Security+ | |
| Vince | 12:28:46 | East Rochester, NY | Dell Dimension 8100 Limited - 2 memory sticks - 4 slots - 1.6GHz machine | |
| John | 12:32:04 | Rochester, NY | XP machine - can't remember the admin password | |
| Ed | 12:36:41 | Rochester, NY | re: older OSs - recommends getting an old computer w/ an old system and compare them | wireless - | |
| Jack | 12:44:04 | Rochester, NY | thinks hard drive is crashed | |
| Frank | 12:46:50 | Rochester, NY | partitioned drive - how to reinstall without losing partition | |
| Sue | 12:55:09 | Macedon, NY | Media Center - why does it freeze all the time? | |
| Monroe | 13:00:01 | Henrietta, NY | MS Office: when try to highlight, copy in Excel, first copy doesn't work | Word - WordPerfect - trying to put labels at bottom of page - footer is a pain because they want same thing at bottom of every page - "advance" command | |
| 2007-10-14 - 15 callers | ||||
| Marvin | 11:47:59 | Rochester, NY | ||
| Frank | 11:48:06 | Rochester, NY | ||
| Linda | 11:48:11 | Rochester, NY | ||
| Lynn | 11:48:16 | Rochester, NY | ||
| Tab | 11:48:27 | Rochester, NY | Linix vs. Windows | |
| John | 11:51:06 | Penfield, NY | Dell, locked up, can't run system restore. | |
| Teri | 12:14:36 | Henrietta, NY | how change lang to Spanish in OOo | |
| George | 12:17:21 | Henrietta, NY | XP - on Tues, PC World article - XP SP3 was released to beta last Sunday - going to include NAP | |
| Tom | 12:28:42 | Fairport, NY | want to run racing simulation games - new video card?? | |
| Rachel | 12:33:38 | Buffalo, NY | buying new computer - want >15" laptop - want to scan hand-written text from notebook & have it translated to text (OCR) | |
| Andy | 12:36:33 | Greece, NY | re: newspaper - xport from IE to Thunderbird | looking at users in his box - asp.net | |
| John | 12:43:59 | Webster, NY | friend's computer - as boots, int13 not initialized bios not initialized - blue screen - memory dump - cycles | |
| Joe | 12:49:44 | Rochester, NY | HP All-in-1 - running v slow - ink carts got anything to do w/ it? | What about Kodak printers? Ink cheaper? | |
| Tom | 12:55:16 | cell | re: Joe - PC Mag - article re: HP & Kodak - | |
| Tom | 12:59:58 | Greece, NY | bought used desktop - P4 - XP Pro - | |
| 2007-10-07 - 15 callers | ||||
| Brian | 11:19:04 | Rochester, NY | problem getting DSL to talk to network card - connects, lights up, config'd IPs, but won't xfer packets | |
| Sharon | 11:30:09 | Dansville, NY | Pogo subscriber - used to work great - if idle for a few mins, "Page not found, unable to connect to server" - XP - IE - Localnet - dialup | |
| Lee Ann | 11:38:52 | Canandaigua, NY | Windows XP Home - | |
| Tom | 11:39:56 | Rochester, NY | re: Lee Ann - HP????? - partition for recovery disk - | |
| Tim | 11:50:06 | Webster, NY | Mac - how get rid of orig user? | |
| Jim | 12:19:49 | cell | Mac Monitor - using a 60 lb Dell old monitor - want to get a 24" LCD - a lot say "PC or Mac compatible" - what am I looking for? Are the DVI connectors the same? | |
| Bob | 12:29:26 | Rochester, NY | deleted trash can - how get it back? | |
| Dave | 12:31:03 | Webster, NY | which AV? | |
| Terry | 12:32:37 | Williamson, NY | screen colors | |
| Bob | 12:34:21 | Greece, NY | Nick Lite? | |
| Brad | 12:36:54 | Victor, NY | AOL has upgraded their virus protection to full McAfee. | |
| Bob | 12:39:58 | Webster, NY | just bought ION turntable - what about cassette tapes? | |
| Jeff | 12:47:55 | cell | re: cassette transfer | |
| Wally | 12:57:38 | Honeoye Falls, NY | son: new PC w/ nVidia - SVideo jack on the back - analog video camera - WinXP | |
| Chris | 12:59:58 | Irondequoit, NY | very low disk space available - while freeing up space, "may have done some bad things" | |
| 2007-09-30 - 14 callers | ||||
| Paul | 11:16:40 | Rochester, NY | talked to us 3 wks ago - new Dell laptop - couldn't use it outside | |
| Mary Ann | 11:18:49 | cell | got new laptop w Vista - compatibility problems | |
| Ron | 11:31:30 | Ontario, NY | talked a month or two back - Thunderbird - it wasn't a font problem - it's overwriting the lines in the window - rendering problem | |
| John | 11:38:47 | Ontario, NY | ext HD - if have to reboot system, gets disk error 'cuz goes ext first | |
| Marty | 11:49:05 | Niagara Falls, NY | has old W95 machine - wants to put Ubuntu on it | |
| Scott | 11:59:12 | Canandaigua, NY | daughter wants laptop - gateway tablet | |
| Shelby | 12:30:44 | cell | Mac 10.4.10 - get blinking screen when trying to open HD or folders | |
| Paul | 12:34:07 | cell | LoJack for Computers? | |
| Tom | 12:36:21 | Fairport, NY | Thinkpad T30 - went from 256M to 1G - system reports back 512M | |
| Jack | 12:38:25 | Waterloo, NY | Firefox 2.0.0.7 - opens a web site AND two folders - "Release Notes" | |
| Mike | 12:48:03 | Perinton, NY | XP Pro laptop - Add/Remove Programs - only displays 12-18 items | |
| Karen | 12:49:34 | Webster, NY | diff btwn Intel Dual Core 2 & Intel Dual Core Centrino | |
| Mike | 12:57:47 | Webster, NY | when new Mac OS? | |
| Mark | 12:59:03 | Rochester, NY | window washer - Dr. Watson | |
| 2007-09-23 - 15 callers | ||||
| Dan | 11:16:17 | Byron, NY | computer starts running system program by itself - in Task Mgr: MSMPENG.EXE | |
| Jean | 11:25:36 | Gananda, NY | sys went down - tried to salvage HD - is that possible? | |
| Barry | 11:29:04 | Pittsford, NY | www.chase.com - for banking - a few days ago, when went to that site, it came back & said "we're working on the system - come back later" | |
| Ethel | 11:39:04 | Canandaigua, NY | W98 2ndE - problem getting online - bartshell | |
| Jim | 11:46:48 | Oswego, NY | printer - tipped printer, black ink came out | |
| Ray | 11:49:55 | Rochester, NY | 60-yrs old - disabled - home bound - got free computer via contract for hispeed - what is Security Tango? | |
| Joe | 12:00:03 | Rochester, NY | presario laptop - BIOS changed - password added | |
| Jim | 12:16:26 | Greece, NY | work computer - controlled by admin - one USB port - plugs in either thumb drive or card reader - when disconnect card reader, get "didn't shut off properly" - Win2K - | if remove correctly, will it recognize it correctly | |
| Chuck | 12:23:08 | Rochester, NY | Vista - before security software, it's quick - when use security software it's slow | |
| Jeff | 12:30:55 | Rochester, NY | pal upgraded with Nvidia 8800 GTX - gave him his 7600 GTX - updated drivers - when start game, it crashes | |
| Rich | 12:38:02 | Irondequoit, NY | when miss show - can I download archives? | |
| Rick | 12:40:50 | Batavia, NY | older Powerbook G4 - 12" screen - USB 1 - deal a lot w/ video files - bought external 250G HD - it took hours - can't even get them down - can bring small files, but not big files | |
| Carol | 12:50:27 | Pittsford, NY | Vista Home Premium - AVGPlus - "firewall has been stopped" | when check firewall status, it says Norton firewall is running | |
| Deb | 12:56:33 | Rochester, NY | 2nd HD - recog'd in Device Mgr, but can't see it on desktop | |
| Marcy | 12:58:18 | Rochester, NY | Firefox - AdBlock - | |
| 2007-09-16 - 9 callers | ||||
| Bill | 11:26:00 | Rochester, NY | XP - runs spybot & adaware - when close, get dialog: "end program WMSfile - ending | |
| Jim | 11:49:21 | Pittsford, NY | has PC, daughter has Macbook Pro - videoconference? | |
| Andy | 12:17:40 | Greece, NY | Trojans, key loggers, etc. | Asus mbrd AMD Athlon 2700 1G XP Pro SP2 - spybot, adaware, norton - spybot - part way thru, the computer reboots | |
| Patty | 12:24:02 | Rochester, NY | new Toshiba laptop - after 2 wks - registry data not found 4218 | |
| Bob | 12:32:56 | Hilton, NY | wants to install additional memory | regularly loses wireless connection | |
| Chris | 12:39:10 | Rochester, NY | OE - "disk full" can't download mail | migrate? | |
| Marcy | 12:49:58 | Rochester, NY | only on Webmail | |
| Benny | 12:56:34 | Rochester, NY | what's phishing | |
| Jeremy | 12:58:02 | Henrietta, NY | unsecured wireless | |
| 2007-09-09 - 10 callers | ||||
| Ed | 11:25:06 | Rochester, NY | re: prices on iPhone, etc. | |
| Bob | 11:28:58 | Rochester, NY | eMac blues - slowed WAY down | |
| Ron | 11:47:20 | Avon, NY | was in Walmart - had everything for $300 - 27" | on DVDs - which is better - plus or minus | |
| Jonathan | 12:17:32 | Rochester, NY | looking to buy 20" iMac | |
| Al | 12:29:21 | Rochester, NY | 84-yr old - got a smudge on the screen | |
| Walter | 12:40:22 | Greece, NY | Linux on old machines | |
| Brian | 12:47:09 | Rochester, NY | iPod - 4 yrs old - was able to play thru car jack - can't now - can still xfer music from computer | |
| David | 12:49:43 | Wolcott, NY | power surge - PC died, HD light stayed on - preplaced power supply - boots, but HD light stays on - if have app runningn & leaves it on, it freezes - okay if no apps running | |
| Chuck | 12:56:55 | Alba, NY | Trying to Mirror HD w/ XP Pro | |
| George | 12:57:56 | Fairport, NY | Kodak dig cam - when try to run from flash card w/ WinMedia - .mov - runs badly | |
| 2007-09-02 - 8 callers | ||||
| Tim | 11:16:28 | Rochester, NY | one of the last G5 iMacs - 21.6 external monitor - while new monitor connected, mouse stops working | |
| Gil | 11:29:26 | Rochester, NY | using Ubuntu for a year or two - still needs Windows XP Pro for SCSI scanners | |
| Michelle | 11:46:39 | Pittsford, NY | can't get to Webmail for work - can on every other computer | |
| Linda | 11:54:48 | Churchville, NY | CPU won't start after power failure | |
| Mike | 12:35:43 | Buffalo, NY | Win XP Memory | how did you guys start? | |
| John | 12:38:14 | Webster, NY | fried motherboard? - upgraded memory - snap/crackle/pop | |
| Angelo | 12:41:58 | Rochester, NY | Ang Mancuso! | |
| Wally | 12:48:57 | Honeoye Falls, NY | old Gateway laptop - 1.3 GHz 256M - Linux? | |
| 2007-08-26 - 10 callers | ||||
| Patty | 11:44:00 | Rochester, NY | RR service - can't send or receive emails | |
| Tom | 11:50:29 | Rochester, NY | diff btwn Mac & PC | |
| Darrell | 12:17:52 | Pittsford, NY | Dell 4-in-1 - says it's off-line - uninstalled/restarted/reinstalled - check printer cable - no effect - changed cable - no effect - 4-in-1 can still copy | |
| Kim | 12:21:42 | Rochester, NY | D: drive cannot recognize DVDs, etc. | |
| John | 12:30:01 | Rochester, NY | Sonicwall? Vista? | |
| Keith | 12:33:01 | in his den | re: Darrell - computer was slowing down - went to Task Manager - something was using 98% - it was associated w/ printer - worm! - couldn't clean it - | |
| Bob | 12:37:44 | Rochester, NY | thinks he has a virus | |
| Chris | 12:41:02 | Williamson, NY | W98 - trying to get video card - ATI GE 64M - only 16 colors | |
| Chris | 12:51:44 | Henrietta, NY | Macbook for daughter - | |
| Roger | 12:59:16 | Rochester, NY | DVD writer - says it needs P4 1.8G - he only has P3 | |
| 2007-08-19 - 15 callers | ||||
| Dick | 11:14:02 | W. Henrietta, NY | XP Home - Norton AV update - son ran it - now it asks for username, but there are no options | |
| Richard | 11:16:14 | Palmyra, NY | standby - restarts automatically - HP Pavilion - unplugged all devices except hub - still did it - unplugged hub, and it works fine | |
| Dave | 11:25:44 | Canandaigua, NY | PC several yrs - got another box next to it - reinstalled apps - OE - d/l large files - on old machine, 14M file loads in fine - new machine won't take files too large. | |
| Joe | 11:28:51 | Webster, NY | infected - every 6 mins "your privacy in danger" | |
| Julie | 11:44:57 | Palmyra, NY | XP Home - AMD Athlon DualCore 64 2.2G 1G - keeps locking up - print master word picassa - system resources | |
| Tim | 11:50:34 | Rochester, NY | XP Pro - how tell what starts up? | |
| Jeff | 12:14:07 | Webster, NY | XP - when shutdown, deletes the Windows fonts - when reboot everything is in WingDings | |
| Marty | 12:18:38 | Niagara Falls, NY | Macs - do you have to clean out the Internet cache in a Mac? | |
| Jeff | 12:21:01 | Webster, NY | re: password from Dick - buy cheap HD | |
| Craig | 12:30:06 | Rochester, NY | W2K - icons corrupting - getting the wrong icon for the program | |
| Keith | 12:31:40 | from his garage | when people ask what it costs, he says "the most I can get" - but he'll guarantee it; if you don't like it, he won't charge it | |
| David | 12:35:41 | Henrietta, NY | Mac - 9.2 on one drive, 10.2 on another - in 10.2, can't shut down, can't reboot - Vol header block incorrect or contents of allocation file does not agree | |
| Tom | 12:39:44 | Geneseo, NY | AV for Mac? | |
| Phil | 12:57:06 | Brockport, NY | monitor has horiz rolling | |
| Sheri | 12:59:10 | Greece, NY | XP - Kodak Easy Share - when using it, system runs really slowly | |
| 2007-08-12 - 13 callers | ||||
| Ed | 11:12:11 | Rochester | Vista vs. XP, why not Millenium? | |
| Joe | 11:26:56 | Rochester, NY | Problems with Outlook, what's better | |
| 11:37:29 | Rochester, NY | can't get flash running | ||
| jim | 11:37:56 | springwater | V.92 modems? | |
| Randy | 11:57:34 | Rochester, NY | replacing motherboard, smoked, swollen capacitors | |
| Tom | 12:09:45 | Rochester, NY | trying to uninstall McAfee | |
| Dave | 12:13:13 | Canandaguia, NY | Wild Blue satellite service, works good for web surfing. | |
| Dan | 12:16:56 | Canandaguia, NY | Trying to set up internet zone in Zone Alarm. Recent download of Ad Aware had a trojan in it. | |
| Lance | 12:21:22 | Penfield, NY | Trying to copy a file, says to use a writable disc. Nero vs. Windows 2000 | how private is a cell phone? | |
| Bud | 12:36:49 | Buffalo, NY | wireless network, Airport, out of range, what to do | |
| Bob | 12:39:16 | Pittsford, NY | leopard? | |
| Mike | 12:51:09 | Gates, NY | Brother HL-2040, one specific program prints mirrored, even after changing print option. | |
| Al | 12:53:19 | Fairport, NY | Year old Dell laptop, Microsoft Updates pops in and out. | |
| 2007-08-05 - 15 callers | ||||
| Dave | 11:15:46 | Fairport, NY | wiped hard drive so can sell - tried to reinstall XP - corrupt win32/HAL.dll | |
| Liz | 11:21:55 | Honeoye Falls, NY | can't connect to iTunes - can only connect sporadically - XP SP2 | |
| Mark | 11:46:58 | Conesius, NY | neighbor's computer - 98 - mostly for email - slave drive on his machine - .wab file | |
| Mike | 11:52:07 | Buffalo, NY | The Official Buffalo Ambassador for Sound Bytes - have we considered doing a show out of Buffalo? | |
| Lynn | 12:12:31 | Irondequoit, NY | dave put in new mb - prior to that, when sent out pic attachments, had to shut down trend micro | |
| Chris | 12:14:53 | Greece, NY | 3-yr-old Gateway - log in to Internet, on for a minute or two, then it shuts down | |
| Lou | 12:17:12 | Greece, NY | brief 2-sec power outage - tried to start machine - boots normally, but no video - vga mode works - d/l'd monitor driver - couldn't install via wizard | |
| Ray | 12:27:23 | Greece, NY | used a trackball | |
| Todd | 12:28:51 | Albion, NY | USB ports won't work | |
| Greg | 12:35:47 | Scottsville, NY | Frontier - upgraded phone lines - dropped DSL speed from 1M to 256K | |
| Roger | 12:44:16 | Irondequoit, NY | trackball user - loves it - Logitech Trackman - helps for carpal tunnel | for overheating: 2" soffit vents | |
| Ed | 12:46:49 | Rochester, NY | retired - using Internet at library - looking at used laptops - card for WiFi... have to pay for account in cafe or whatever? | |
| Dave | 12:53:53 | Rochester, NY | New HP Laptop - Vista - ZoneAlarm | |
| Joe | 12:56:15 | Greece, NY | 2 XPs & Win98 - | |
| Lou | 12:59:54 | Webster, NY | daughter to college - 2.5 hrs away - HP or Dell laptop w/ Vista - wireless network wks w/ Vista - 24x7 agreements w/ HP & Dell - come right to the dorm to fix | |
| 2007-07-29 - 11 callers | ||||
| Dave | 11:15:11 | Angelica, NY | wants to network 2 XP computers w/o Internet | |
| Don | 11:47:45 | Farmington, NY | latest quicktime update - whenever play a movie, buffering... w/ no pic - only audio - | |
| Rick | 11:50:34 | Webster, NY | son -> college - Alfred - needs laptop | |
| Harley | 12:14:28 | Brighton, NY | Windows 95 | |
| Keith | 12:17:07 | Canandaigua, NY | re: changing printer drivers | |
| Claude | 12:19:31 | Greece, NY | password for printer? | |
| Tom | 12:31:21 | Rochester, NY | Tango - after Spybot - American Medical Online is ID'd but can't be fixed or deleted | |
| Josh | 12:35:25 | Fairport, NY | new macbook - boot camp - problems installing XP | |
| Ray | 12:48:01 | Greece, NY | java problem w/ Pogo games - | |
| Paul | 12:49:23 | Holley, NY | eee pc | |
| Alvin | 12:56:39 | Holley, NY | music - WMP - can open clean copies of WMP to | |
| 2007-07-22 - 9 callers | ||||
| Shane | 11:41:53 | Rochester, NY | Vista "feels like a terminal illness" - DVD drive - no longer found - shows up in Device Manager - can't open - Error Code 10 | |
| Mary | 11:45:56 | Victor, NY | iPod - tried to update on Friday - still says do not disconnect - G3 | |
| Lance | 11:50:50 | Penfield, NY | Acer w/ XP - was going to buy another, but it had Vista - got Lenovo - at least has XP & Mozilla | |
| Aaron | 12:28:14 | Geneseo, NY | re: Eee PC | |
| Ron | 12:33:58 | Canandaigua, NY | BSoD - STOP: 0x6073[0xc00005,0x805c607b, | |
| Jim | 12:36:40 | Irondequoit, NY | Time Warner - losing connection on net daily - after overnight | |
| Paul | 12:40:26 | Henrietta, NY | used Compaq - put Linux on it - Ubuntu - had a problem w/ screen rez & it all works now - what about iPod? | |
| Rose | 12:55:11 | Webster, NY | Medion Laptop - internal power connector broken - her tech guy says it will take a lot of time and cost a lot to fix | |
| Ray | 12:59:05 | Canandaigua, NY | thanks for Tango! - running 98 - buying laptop - should I get Vista or Apple? | |
| 2007-07-15 - 12 callers | ||||
| Glenn | 11:15:07 | in the studio | booted up, nothing worked - "McAfee scanning..." | |
| Ann | 11:25:21 | Fairport, NY | how do I get rid of popups? | |
| Russ | 11:44:50 | Canandaigua, NY | setting up listserv? | |
| Lori | 11:57:05 | Rochester, NY | Toshiba Satellite laptop - making a video in Windows MovieMaker - lost control of all volume - no sound - makes one beeping sound & that's it. - Cannot access volume control | |
| Ron | 12:16:52 | Greece, NY | ThinkPad - media player - playing w/ equalizer - sound became distorted, couldn't put it back - he deleted, rebooted - still distorted even thru headphones - installed WinAMP - plays fine thru that. | wireless kybd in docking station | |
| Rich | 12:35:11 | Churchville, NY | blue screen - had to erase some software that was downloaded on it - black screen - detecting array - anything downloaded onto your computer - when boots goes to boot menu | |
| Joan | 12:38:20 | Rochester, NY | Thunderbird - "get mail" - nothing happens - arrow says get all new messages - nothing comes through - go to rochester.rr.com Web site | |
| Bob | 12:39:45 | cell | fix for Joan - had to take out every file from Thunderbird - there was a corrupted file. | |
| Steve | 12:48:00 | Rochester, NY | miniDVD cameras - use a small disc - claim they can be played back in almost any player - | |
| John | 12:49:36 | cell | diff btwn USB 1 & 2 - | |
| Sam | 12:55:46 | Greece, NY | ads - | |
| Dave | 12:57:44 | Canandaigua, NY | OE - put 2 adds w/ same last name - only one appears | |
| 2007-07-08 - 11 callers | ||||
| Dottie | 11:25:32 | Avon, NY | needs a laptop - what should she get? | |
| Roger | 11:27:59 | Hilton, NY | Daughter: Dell w/ Vista - they sent her a letter on how to hack the Registry - she said no - finally said she can't return it - over 21 day return - should she put on XP? | |
| Jim | 11:38:32 | Victor, NY | when start PC, gets screen, then checking volume - volume is dirty | |
| Gary | 11:46:56 | Amherst, NY | has both cable & DSL | |
| Mitch | 11:49:59 | Livonia, NY | Gateway Multimedia 610 - has had some issues - when turn on, after log in, screen blanks out - does this several times & finally stays blank - had been serviced recently - | |
| Bob | 12:20:41 | Rochester, NY | just wiped hard drive - tried reinstalling Windows - missing various drivers | |
| Dave | 12:29:47 | Greece, NY | tried to change identities in Express - screen goes blank - "perform_windows still running | |
| John | 12:33:15 | East Bloomfield, NY | XP SP2 Dell Dimension DSL, phone/fax modem - trying to set up fax | |
| Ted | 12:36:09 | Rochester, NY | wants to wipe hard drives - what freeware is best? | |
| Coleen | 12:47:01 | Perry, NY | Spybot S&D - didn't seem to download all the items - window popped up briefly - when rebooted, something odd happened at beginning, then worked okay | |
| Bob | 12:59:34 | Rochester, NY | AV for Mac? | |
| 2007-07-01 - 9 callers | ||||
| Isabella | 11:27:49 | Wyoming, NY | prob w/ sound - CD or EasyShare has sound - when pull news clip off the Internet, no sound | |
| Charlie | 12:07:42 | Geneva, NY | working along and it shuts off | |
| Mark | 12:14:24 | Webster, NY | XP on Dell - one of users gets logoff problem - socket notification sync | |
| Ed | 12:18:15 | Rochester, NY | Dell 4050 XP - slowed down - get virt mem msg - 80G w/ 30G free | |
| Mark | 12:36:13 | Irondequoit, NY | computer "from the IT guy at work" - XP Pro - should he use that? | |
| Nick | 12:38:58 | Rochester, NY | XP Home w/ IE -> firewall from Windows -> ZoneAlarm? | |
| Victor | 12:49:40 | Rochester, NY | XP on desktop - bought laptop - AMD 1.8 Dual-Core Torino - has Vista - wanted to d/l music to USB but can't - it's slow | load XP? | wireless? | |
| Bob | 12:51:08 | Rochester, NY | system won't turn on - has power to MB, HD, DVD - CPU hosed? | |
| James | 12:59:12 | cell | wants to remove Recycle Drive from D: | |
| 2007-06-24 - 6 callers | ||||
| Mike | 11:15:40 | Rochester, NY | Vista - Firefox won't work - IE does | |
| Tom | 11:24:16 | Fairport, NY | trying to load GIMP for Windows | |
| Bob | 11:27:09 | Rochester, NY | laptop 17" widescreen - bought external 20" widescreen - connected to DVI - not everything gets transferred to external monitor until desktop comes up | |
| Henry | 11:42:00 | Brighton, NY | Win crashed - reinstalled - Win Installer still trying to install something - esp when trying to run Windows | |
| Jim | 12:20:53 | Ovid, NY | Presario 1G RAM 250G HD - upgraded to Norton - Outlook is email - when click get add-in antispam could not be loaded | |